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SOUTHAMPTON MEMORIAL HOSPITAL - FRANKLIN, VA

 



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Address
100 FAIRVIEW DRIVE
FRANKLIN, VA, 23851
Phone (make sure to verify first before calling): (757) 569-6100

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes


Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 2 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 2 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$42,350
Virginia:

$36,558
Average Total Payments
This Hospital:

$11,636
State:

$11,483
Number of discharges: 12
This Hospital:

1.66%
State:

0.87%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$23,068
State:

$16,713
Average Total Payments
This Hospital:

$5,366
State:

$5,355
Number of discharges: 15
This Hospital:

2.07%
State:

1.46%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$20,278
Virginia:

$11,985
Average Total Payments
Here:

$3,649
State:

$3,674
Number of discharges: 42
Here:

5.81%
State:

1.66%
Cellulitis without Major Complications
Average Covered Charges
Here:

$18,189
State:

$16,080
Average Total Payments
Here:

$5,360
State:

$5,268
Number of discharges: 27
This Hospital:

3.73%
State:

1.88%
Chest Pain
Average Covered Charges
This Hospital:

$17,227
State:

$13,309
Average Total Payments
This Hospital:

$3,519
Virginia:

$3,508
Number of discharges: 37
Here:

5.12%
State:

2.02%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$35,582
State:

$22,971
Average Total Payments
This Hospital:

$7,492
Virginia:

$7,375
Number of discharges: 22
Here:

3.04%
State:

2.01%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$21,301
Virginia:

$14,677
Average Total Payments
This Hospital:

$4,620
State:

$4,562
Number of discharges: 19
This Hospital:

2.63%
Virginia:

1.55%
Diabetes with Complications
Average Covered Charges
Here:

$27,750
State:

$16,675
Average Total Payments
This Hospital:

$5,148
Virginia:

$5,442
Number of discharges: 16
Here:

2.21%
State:

0.73%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$20,814
Virginia:

$16,267
Average Total Payments
This Hospital:

$4,590
State:

$4,677
Number of discharges: 24
This Hospital:

3.32%
Virginia:

3.33%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$28,658
State:

$18,524
Average Total Payments
This Hospital:

$6,487
State:

$6,409
Number of discharges: 28
This Hospital:

3.87%
Virginia:

3.24%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$38,984
Virginia:

$27,627
Average Total Payments
Here:

$9,411
State:

$9,254
Number of discharges: 19
This Hospital:

2.63%
Virginia:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$22,429
Virginia:

$13,642
Average Total Payments
Here:

$4,385
State:

$4,360
Number of discharges: 18
This Hospital:

2.49%
State:

1.17%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$31,199
Virginia:

$23,909
Average Total Payments
This Hospital:

$7,171
Virginia:

$7,314
Number of discharges: 17
Here:

2.35%
State:

1.75%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$23,492
State:

$19,084
Average Total Payments
Here:

$5,043
Virginia:

$5,409
Number of discharges: 12
Here:

1.66%
State:

0.95%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$28,670
Virginia:

$20,337
Average Total Payments
Here:

$7,602
State:

$7,368
Number of discharges: 14
This Hospital:

1.94%
State:

1.05%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$21,306
Virginia:

$15,209
Average Total Payments
Here:

$5,021
Virginia:

$4,914
Number of discharges: 50
Here:

6.92%
Virginia:

2.90%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$55,404
State:

$47,709
Average Total Payments
This Hospital:

$13,302
State:

$13,248
Number of discharges: 45
This Hospital:

6.22%
State:

6.42%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$16,673
State:

$14,229
Average Total Payments
Here:

$4,425
State:

$4,420
Number of discharges: 23
Here:

3.18%
Virginia:

2.07%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$44,782
Virginia:

$25,878
Average Total Payments
Here:

$8,196
State:

$8,160
Number of discharges: 19
This Hospital:

2.63%
Virginia:

1.90%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$17,547
Virginia:

$16,210
Average Total Payments
Here:

$5,091
Virginia:

$5,305
Number of discharges: 13
Here:

1.80%
State:

1.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$22,647
Virginia:

$19,940
Average Total Payments
Here:

$6,392
State:

$6,384
Number of discharges: 18
Here:

2.49%
Virginia:

2.46%
Renal Failure without Complications
Average Covered Charges
This Hospital:

$24,767
State:

$14,169
Average Total Payments
This Hospital:

$4,215
State:

$4,300
Number of discharges: 11
This Hospital:

1.52%
Virginia:

0.31%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$39,091
State:

$26,604
Average Total Payments
This Hospital:

$9,007
State:

$9,105
Number of discharges: 17
This Hospital:

2.35%
State:

0.77%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$40,517
State:

$37,946
Average Total Payments
Here:

$11,142
State:

$12,347
Number of discharges: 11
This Hospital:

1.52%
State:

1.03%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$52,604
State:

$51,609
Average Total Payments
Here:

$13,572
Virginia:

$15,311
Number of discharges: 12
Here:

1.66%
Virginia:

0.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$35,518
State:

$36,847
Average Total Payments
This Hospital:

$11,784
State:

$12,110
Number of discharges: 24
This Hospital:

3.32%
State:

5.11%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$17,801
State:

$15,097
Average Total Payments
Here:

$4,393
Virginia:

$4,461
Number of discharges: 15
Here:

2.07%
State:

0.65%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$35,779
Virginia:

$19,305
Average Total Payments
Here:

$6,489
Virginia:

$6,423
Number of discharges: 39
This Hospital:

5.39%
Virginia:

2.58%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$44,257
State:

$27,841
Average Total Payments
Here:

$9,265
Virginia:

$9,090
Number of discharges: 41
Here:

5.67%
State:

1.96%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$22,715
State:

$14,202
Average Total Payments
Here:

$4,534
Virginia:

$4,467
Number of discharges: 22
This Hospital:

3.04%
Virginia:

1.02%
Syncope and Collapse
Average Covered Charges
Here:

$22,607
State:

$15,506
Average Total Payments
Here:

$4,597
State:

$4,539
Number of discharges: 25
This Hospital:

3.46%
State:

2.14%
Transient Ischemia
Average Covered Charges
Here:

$19,866
State:

$16,483
Average Total Payments
This Hospital:

$4,907
Virginia:

$4,621
Number of discharges: 16
Here:

2.21%
State:

1.34%

Provided Services

  • Nuclear Medicine Services
  • Acute Renal Dialysis Services
  • Alcohol And/Or Drug Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Neonatal Nursery Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Organ Transplant Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 39.68
Registered Professional Nurses : 56.80
Other Salaried Personnel : 331.15
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 1.00
Occupational Therapists : 1.38
Physical Therapists : 2.38
Registered Pharmacists : 4.00
Respiratory Therapists : 6.45
Speech Pathologists Or Audiologists : 1.63
Physicians : 5.00
Medical Social Workers : 0.75

Number Of Beds

Total: 82
Total Certified: 82

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

6%
Usually
Here:

14%
Virginia:

17%
Always
This Hospital:

81%
Virginia:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

5%
Usually
This Hospital:

11%
State:

15%
Always
Here:

86%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

12%
State:

11%
Usually
Here:

22%
Virginia:

26%
Always
This Hospital:

66%
Virginia:

63%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
Virginia:

8%
Usually
Here:

20%
Virginia:

23%
Always
Here:

71%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
State:

21%
Usually
Here:

15%
Virginia:

18%
Always
This Hospital:

66%
Virginia:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

8%
State:

10%
Usually
Here:

16%
State:

20%
Always
This Hospital:

76%
Virginia:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

10%
Virginia:

11%
Usually
Here:

26%
Virginia:

30%
Always
This Hospital:

64%
Virginia:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

87%
Virginia:

84%
No
This Hospital:

13%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
Virginia:

9%
7 or 8
Here:

21%
Virginia:

25%
9 or 10
This Hospital:

72%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
Virginia:

6%
Yes, probably
This Hospital:

30%
Virginia:

26%
Yes, definitely
Here:

65%
Virginia:

68%

Hospital Acquired Conditions

Infection from a Urinary Catheter
This Hospital:

0.412%
Virginia:

0.546%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

4.200%
Virginia:

7.783%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.257%
Virginia:

0.107%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.047%
State:

0.028%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

3.900%
State:

5.232%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
Virginia:

99.5%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.3%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

99.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

3
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

98.0%
State:

98.1%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

93.0%
State:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
This Hospital:

93.0%
State:

94.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Virginia:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
State:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
Virginia:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Virginia:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
Virginia:

95.5%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

97.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

96.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
Virginia:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

96.0%
State:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
Virginia:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

97.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

86.0%
Virginia:

95.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

89.0%
State:

97.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

94.0%
Virginia:

96.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.3%
Virginia:

15.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.3%
Virginia:

11.6%
30-Day Mortality Rates from Pneumonia
Here:

13.2%
State:

12.2%
30-Day Readmission Rates from Heart Attack
Here:

19.0%
Virginia:

20.0%
30-Day Readmission Rates from Heart Failure
This Hospital:

27.3%
Virginia:

24.6%
30-Day Readmission Rates from Pneumonia
Here:

18.9%
Virginia:

19.2%

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Hospital:

26.9%
State:

18.8%
Percent of long-stay residents who self-report moderate to severe pain
Here:

11.9%
Virginia:

10.6%
Percent of long-stay high-risk residents with pressure ulcers
This Hospital:

5.6%
State:

7.0%
Percent of long-stay residents who lose too much weight
This Hospital:

7.8%
Virginia:

7.6%
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Here:

29.3%
State:

51.2%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
This Hospital:

2.1%
Virginia:

3.2%
Percent of long-stay residents with a urinary tract infection
Here:

3.9%
Virginia:

7.9%
Percent of long-stay residents who have depressive symptoms
This Hospital:

3.2%
Virginia:

4.7%
Percent of long-stay residents who were physically restrained
This Hospital:

1.0%
Virginia:

1.0%
Percent of long-stay residents experiencing one or more falls with major injury
Here:

2.0%
Virginia:

3.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

100.0%
State:

93.7%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

100.0%
State:

94.6%
Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

23.0%
Virginia:

19.3%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

1.3%
State:

1.3%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

95.7%
Virginia:

85.3%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

95.9%
Virginia:

83.6%
Percent of long-stay residents who received an antipsychotic medication
This Hospital:

16.3%
State:

22.2%

Complaint Deficiency

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Give or get x-rays and other tests in a timely manner to meet the needs of residents: Few (Minimal harm or potential for actual harm)

Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Some (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Keep all essential equipment working safely: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Few (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

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