SILVER CROSS HOSPITAL - JOLIET, IL

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SILVER CROSS HOSPITAL
1200 MAPLE RD
JOLIET, IL, 60432

Phone (make sure to verify first before calling): (815) 740-1100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Dialysis Facility located within this hospital: SILVER CROSS HOSPITAL

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never

Here:	3%
Illinois:	6%

Usually

Here:	19%
Illinois:	19%

Always

Here:	78%
Illinois:	75%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	5%
Illinois:	5%

Usually

This Hospital:	17%
State:	16%

Always

This Hospital:	78%
Illinois:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	12%
Illinois:	12%

Usually

This Hospital:	26%
Illinois:	27%

Always

This Hospital:	62%
Illinois:	61%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	6%
Illinois:	8%

Usually

This Hospital:	23%
State:	24%

Always

This Hospital:	71%
State:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	21%
State:	22%

Usually

This Hospital:	18%
State:	19%

Always

This Hospital:	61%
State:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	10%
State:	10%

Usually

Here:	19%
State:	19%

Always

This Hospital:	71%
State:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	11%
Illinois:	13%

Usually

This Hospital:	33%
Illinois:	32%

Always

This Hospital:	56%
Illinois:	55%

Were patients given information about what to do during their recovery at home?

Yes

Here:	78%
State:	81%

Here:	22%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	7%
State:	10%

7 or 8

This Hospital:	22%
Illinois:	25%

9 or 10

This Hospital:	71%
Illinois:	65%

Would patients recommend the hospital to friends and family?

This Hospital:	4%
Illinois:	6%

Yes, probably

Here:	24%
State:	27%

Yes, definitely

Here:	72%
State:	67%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
State:	98.7%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
Illinois:	96.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	99.0%
Illinois:	98.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Illinois:	99.7%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	94.0%
State:	89.2%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	3
State:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	92
Illinois:	71

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	94.0%
Illinois:	95.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	98.0%
Illinois:	94.1%

Percent of Patients Given Discharge Instructions

Here:	89.0%
Illinois:	89.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	100.0%
Illinois:	95.6%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	97.0%
State:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Illinois:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	94.0%
State:	90.0%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	99.0%
State:	90.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	99.0%
State:	92.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	100.0%
State:	97.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	98.0%
Illinois:	94.2%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
State:	97.1%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	96.0%
Illinois:	92.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	97.0%
State:	94.3%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.5%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	99.0%
State:	89.1%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	95.0%
Illinois:	92.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	97.0%
Illinois:	92.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	96.0%
State:	94.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	15.4%
State:	15.3%

30-Day Mortality Rates from Heart Failure

Here:	9.8%
Illinois:	10.7%

30-Day Mortality Rates from Pneumonia

This Hospital:	10.5%
State:	11.4%

30-Day Readmission Rates from Heart Attack

Here:	20.3%
Illinois:	20.6%

30-Day Readmission Rates from Heart Failure

This Hospital:	28.7%
State:	25.7%

30-Day Readmission Rates from Pneumonia

This Hospital:	20.0%
Illinois:	19.1%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	35.500%
Illinois:	33.612%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	8.300%
Illinois:	8.492%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.082%
State:	0.235%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.048%
State:	0.090%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.329%
State:	0.497%

Vascular Catheter-Associated Infection

This Hospital:	0.329%
Illinois:	0.297%

Catheter-Associated UTI

Here:	0.329%
Illinois:	0.301%

Manifestations Of Poor Glycemic Control

This Hospital:	0.082%
Illinois:	0.041%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,421

Acute myocardial infarction, discharged alive w MCC: $12,096

Acute myocardial infarction, discharged alive w CC: $7,613

Heart failure and shock w/o CC/MCC: $4,469

Heart failure and shock w MCC: $9,102

Heart failure and shock w CC: $6,232

Chronic obstructive pulmonary disease w/o CC/MCC: $4,522

Chronic obstructive pulmonary disease w MCC: $8,122

Chronic obstructive pulmonary disease w CC: $6,082

Simple pneumonia and pleurisy w MCC: $8,931

Diabetes w MCC: $8,475

Chest Pain: $3,312

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $32,133

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $31,143

Cardiac defibrillator implant w/o cardiac cath w MCC: $41,837

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $36,651

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $49,570

Extracranial procedures w/o CC/MCC: $6,237

Extracranial procedures w CC: $9,678

Permanent cardiac pacemaker implant w/o CC/MCC: $12,504

Permanent cardiac pacemaker implant w CC: $16,080

Perc cardiovasc proc w drug-eluting stent w/o MCC: $11,923

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,996

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $15,437

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,216

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $16,059

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,971

Hernia procedures except inguinal and femoral w CC: $8,677

Major small and large bowel procedures w/o CC/MCC: $10,113

Major small and large bowel procedures w CC: $15,838

Major small and large bowel procedures w MCC: $31,977

Stomach, esophageal duodenal proc w/o CC/MCC: $9,057

Cervical spinal fusion w/o CC/MCC: $11,889

Spinal fusion except cervical w/o MCC: $22,038

Back and neck proc exc spinal fusion w/o CC/MCC: $5,732

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $10,723

Bilateral or multiple major joint procs of lower extremity w/o MCC: $19,528

Major joint replacement or reattachment of lower extremity w/o MCC: $12,426

Major joint replacement or reattachment of lower extremity w MCC: $19,099

Revision of hip or knee replacement w/o CC/MCC: $15,164

Revision of hip or knee replacement w CC: $19,093

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,124

Biopsies of musculoskeletal system and connective tissue w MCC: $20,434

Biopsies of musculoskeletal system and connective tissue w CC: $13,137

Other musculoskelet sys and conn tiss O.R. proc w MCC: $19,118

Kidney and ureter procedures for neoplasm w/o CC/MCC: $8,550

Kidney and ureter procedures for neoplasm w MCC: $20,435

Kidney and ureter procedures for neoplasm w CC: $11,611

Revision of hip or knee replacement w MCC: $27,272

Transurethral procedures w MCC: $13,956

Other kidney and urinary tract procedures w/o CC/MCC: $8,160

Other kidney and urinary tract procedures w MCC: $17,269

Other kidney and urinary tract procedures w CC: $13,361

Transurethral prostatectomy w/o CC/MCC: $3,943

Transurethral prostatectomy w CC/MCC: $6,921

Female reproductive system reconstructive procedures: $5,019

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,259

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