SENTARA WILLIAMSBURG REGIONAL MEDICAL CENTER - WILLIAMSBURG, VA

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SENTARA WILLIAMSBURG REGIONAL MEDICAL CENTER
100 SENTARA CIRCLE
WILLIAMSBURG, VA, 23188

Phone (make sure to verify first before calling): (757) 984-6000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Urgent Care Center Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 19.00
Registered Professional Nurses : 159.00
Other Salaried Personnel : 312.00
Dieticians : 2.00
Occupational Therapists : 1.00
Physical Therapists : 3.00
Registered Pharmacists : 7.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 4.00
Medical Social Workers : 8.00
Medical Laboratory Technologists : 11.50
Nuclear Medicine Technicians : 3.50
Diagnostic Radiology Technicians : 33.00

Number Of Beds

Total: 139
Total Certified: 139

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never

Here:	6%
Virginia:	6%

Usually

This Hospital:	24%
Virginia:	19%

Always

This Hospital:	70%
Virginia:	75%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	6%
Virginia:	5%

Usually

Here:	19%
State:	15%

Always

Here:	75%
Virginia:	80%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	15%
Virginia:	12%

Usually

Here:	35%
Virginia:	26%

Always

This Hospital:	50%
State:	62%

How often was patients' pain well controlled?

Sometimes or never

Here:	9%
State:	8%

Usually

Here:	29%
State:	24%

Always

This Hospital:	62%
Virginia:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	22%
State:	23%

Usually

This Hospital:	23%
Virginia:	18%

Always

Here:	55%
State:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	11%
State:	11%

Usually

This Hospital:	23%
Virginia:	21%

Always

Here:	66%
Virginia:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	10%
Virginia:	12%

Usually

This Hospital:	32%
Virginia:	31%

Always

Here:	58%
State:	57%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	83%
Virginia:	82%

Here:	17%
Virginia:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
Virginia:	10%

7 or 8

This Hospital:	27%
Virginia:	25%

9 or 10

Here:	63%
Virginia:	65%

Would patients recommend the hospital to friends and family?

Here:	5%
State:	6%

Yes, probably

This Hospital:	27%
Virginia:	27%

Yes, definitely

This Hospital:	68%
Virginia:	67%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	27.800%
Virginia:	31.424%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	8.900%
State:	7.587%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.065%
State:	0.146%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.005%
Virginia:	0.030%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	99.2%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
Virginia:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	97.2%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	99.0%
State:	98.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.8%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	97.0%
State:	93.2%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	7
Virginia:	10

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	44,800
State:	201

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	91.0%
State:	95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	97.0%
State:	96.7%

Percent of Patients Given Discharge Instructions

Here:	94.0%
State:	91.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Virginia:	99.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	97.0%
State:	95.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	98.0%
Virginia:	96.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.9%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	98.0%
State:	93.0%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	98.0%
State:	93.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	98.0%
Virginia:	95.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	97.0%
State:	97.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	97.0%
State:	95.8%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
Virginia:	98.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	97.0%
Virginia:	94.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	97.0%
Virginia:	95.6%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
Virginia:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	95.0%
Virginia:	92.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	100.0%
State:	94.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	90.0%
Virginia:	92.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	88.0%
Virginia:	95.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	14.5%
State:	15.5%

30-Day Mortality Rates from Heart Failure

Here:	9.9%
Virginia:	11.3%

30-Day Mortality Rates from Pneumonia

This Hospital:	10.5%
State:	12.0%

30-Day Readmission Rates from Heart Attack

Here:	18.2%
Virginia:	19.9%

30-Day Readmission Rates from Heart Failure

This Hospital:	22.5%
Virginia:	24.5%

30-Day Readmission Rates from Pneumonia

This Hospital:	17.7%
Virginia:	18.8%

Hospital Acquired Conditions

Falls And Trauma

Here:	0.489%
Virginia:	0.627%

Catheter-Associated UTI

This Hospital:	2.282%
Virginia:	0.350%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,485

Acute myocardial infarction, discharged alive w MCC: $10,009

Acute myocardial infarction, discharged alive w CC: $6,300

Heart failure and shock w/o CC/MCC: $3,724

Heart failure and shock w MCC: $7,531

Heart failure and shock w CC: $5,194

Chronic obstructive pulmonary disease w/o CC/MCC: $3,742

Chronic obstructive pulmonary disease w MCC: $6,721

Chronic obstructive pulmonary disease w CC: $5,033

Simple pneumonia and pleurisy w MCC: $7,390

Diabetes w MCC: $7,013

Chest Pain: $2,741

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $26,173

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $38,773

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $41,018

Extracranial procedures w/o CC/MCC: $5,161

Extracranial procedures w CC: $8,008

Permanent cardiac pacemaker implant w/o CC/MCC: $10,347

Permanent cardiac pacemaker implant w CC: $13,353

Perc cardiovasc proc w drug-eluting stent w/o MCC: $9,866

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $5,810

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $12,774

Laparoscopic cholecystectomy w/o c.d.e. w CC: $8,515

Hernia procedures except inguinal and femoral w/o CC/MCC: $4,977

Hernia procedures except inguinal and femoral w MCC: $12,822

Hernia procedures except inguinal and femoral w CC: $7,232

Major small and large bowel procedures w/o CC/MCC: $8,369

Major small and large bowel procedures w CC: $13,199

Major small and large bowel procedures w MCC: $24,984

Stomach, esophageal duodenal proc w/o CC/MCC: $7,495

Cervical spinal fusion w/o CC/MCC: $9,873

Cervical spinal fusion w CC: $13,454

Spinal fusion except cervical w/o MCC: $18,367

Spinal fusion except cervical w MCC: $30,736

Back and neck proc exc spinal fusion w/o CC/MCC: $4,840

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $8,873

Bilateral or multiple major joint procs of lower extremity w/o MCC: $16,216

Major joint replacement or reattachment of lower extremity w/o MCC: $10,356

Major joint replacement or reattachment of lower extremity w MCC: $16,971

Revision of hip or knee replacement w/o CC/MCC: $12,637

Revision of hip or knee replacement w CC: $1,068

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $7,604

Biopsies of musculoskeletal system and connective tissue w MCC: $16,909

Biopsies of musculoskeletal system and connective tissue w CC: $10,949

Other musculoskelet sys and conn tiss O.R. proc w MCC: $14,418

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,100

Kidney and ureter procedures for neoplasm w CC: $9,608

Revision of hip or knee replacement w MCC: $23,434

Transurethral procedures w MCC: $11,549

Other kidney and urinary tract procedures w CC: $11,135

Transurethral prostatectomy w/o CC/MCC: $3,263

Transurethral prostatectomy w CC/MCC: $7,447

Female reproductive system reconstructive procedures: $9,723

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,352

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