SENTARA LEIGH HOSPITAL - NORFOLK, VA

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SENTARA LEIGH HOSPITAL
830 KEMPSVILLE ROAD
NORFOLK, VA, 23502

Phone (make sure to verify first before calling): (757) 261-6601

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 40.20
Registered Professional Nurses : 288.40
Other Salaried Personnel : 573.30
Dieticians : 2.00
Occupational Therapists : 1.00
Physical Therapists : 10.80
Registered Pharmacists : 13.00
Respiratory Therapists : 18.00

Number Of Beds

Total: 250
Total Certified: 250

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	99.0%
Virginia:	99.2%

Percent of Patients Given Aspirin at Discharge

This Hospital:	99.0%
Virginia:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	88.0%
State:	97.2%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
Virginia:	98.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.8%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	94.0%
State:	93.2%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	10
Virginia:	10

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
Virginia:	95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	95.0%
Virginia:	96.7%

Percent of Patients Given Discharge Instructions

Here:	99.0%
State:	91.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
State:	99.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	96.0%
Virginia:	95.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	98.0%
Virginia:	96.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	99.0%
State:	97.9%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	96.0%
Virginia:	93.0%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	93.0%
State:	93.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	95.0%
State:	95.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
State:	97.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	98.0%
Virginia:	95.8%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	97.0%
State:	98.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	99.0%
State:	94.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	99.0%
Virginia:	95.6%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	99.0%
State:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	98.0%
Virginia:	92.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	91.0%
Virginia:	94.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	97.0%
State:	92.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	95.0%
State:	95.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	16.6%
State:	15.5%

30-Day Mortality Rates from Heart Failure

Here:	13.8%
State:	11.3%

30-Day Mortality Rates from Pneumonia

This Hospital:	13.4%
Virginia:	12.0%

30-Day Readmission Rates from Heart Attack

Here:	18.7%
Virginia:	19.9%

30-Day Readmission Rates from Heart Failure

Here:	20.8%
Virginia:	24.5%

30-Day Readmission Rates from Pneumonia

This Hospital:	17.6%
State:	18.8%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,570

Acute myocardial infarction, discharged alive w MCC: $10,197

Acute myocardial infarction, discharged alive w CC: $6,418

Heart failure and shock w/o CC/MCC: $3,794

Heart failure and shock w MCC: $7,673

Heart failure and shock w CC: $5,292

Chronic obstructive pulmonary disease w/o CC/MCC: $3,812

Chronic obstructive pulmonary disease w MCC: $6,848

Chronic obstructive pulmonary disease w CC: $5,128

Simple pneumonia and pleurisy w MCC: $7,529

Diabetes w MCC: $7,145

Chest Pain: $2,793

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $10,666

Cardiac defibrillator implant w/o cardiac cath w MCC: $35,270

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $21,243

Permanent cardiac pacemaker implant w/o CC/MCC: $10,542

Permanent cardiac pacemaker implant w CC: $13,604

Perc cardiovasc proc w drug-eluting stent w/o MCC: $10,052

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $5,920

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,015

Laparoscopic cholecystectomy w/o c.d.e. w CC: $8,675

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,070

Hernia procedures except inguinal and femoral w MCC: $13,064

Hernia procedures except inguinal and femoral w CC: $7,368

Major small and large bowel procedures w/o CC/MCC: $8,526

Major small and large bowel procedures w CC: $13,448

Major small and large bowel procedures w MCC: $27,152

Stomach, esophageal duodenal proc w/o CC/MCC: $7,636

Cervical spinal fusion w/o CC/MCC: $10,059

Cervical spinal fusion w MCC: $23,187

Cervical spinal fusion w CC: $13,708

Spinal fusion except cervical w/o MCC: $18,713

Spinal fusion except cervical w MCC: $31,315

Back and neck proc exc spinal fusion w/o CC/MCC: $4,931

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,040

Major shoulder or elbow joint procedures w/o CC/MCC: $5,856

Bilateral or multiple major joint procs of lower extremity w/o MCC: $16,522

Major joint replacement or reattachment of lower extremity w/o MCC: $10,551

Major joint replacement or reattachment of lower extremity w MCC: $15,035

Revision of hip or knee replacement w/o CC/MCC: $12,875

Revision of hip or knee replacement w CC: $13,414

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $7,747

Biopsies of musculoskeletal system and connective tissue w MCC: $17,227

Biopsies of musculoskeletal system and connective tissue w CC: $11,155

Other musculoskelet sys and conn tiss O.R. proc w MCC: $16,117

Kidney and ureter procedures for neoplasm w MCC: $17,228

Revision of hip or knee replacement w MCC: $23,874

Bilateral or multiple major joint procs of lower extremity w MCC: $23,869

Transurethral procedures w MCC: $11,766

Other kidney and urinary tract procedures w MCC: $14,559

Other kidney and urinary tract procedures w CC: $16,795

Transurethral prostatectomy w CC/MCC: $98

Female reproductive system reconstructive procedures: $4,289

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,434

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

This Hospital:	0.095%
State:	0.197%

Falls And Trauma

Here:	0.664%
Virginia:	0.627%

Vascular Catheter-Associated Infection

This Hospital:	0.380%
State:	0.336%

Catheter-Associated UTI

This Hospital:	0.095%
Virginia:	0.350%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	27.100%
State:	31.424%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	7.900%
Virginia:	7.587%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.126%
Virginia:	0.146%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.007%
Virginia:	0.030%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
State:	6%

Usually

This Hospital:	27%
Virginia:	19%

Always

Here:	68%
State:	75%

How often did doctors communicate well with patients?

Sometimes or never

Here:	6%
Virginia:	5%

Usually

This Hospital:	21%
Virginia:	15%

Always

Here:	73%
State:	80%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	12%
State:	12%

Usually

Here:	32%
Virginia:	26%

Always

This Hospital:	56%
Virginia:	62%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	7%
Virginia:	8%

Usually

This Hospital:	30%
Virginia:	24%

Always

This Hospital:	63%
State:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	27%
State:	23%

Usually

Here:	17%
State:	18%

Always

Here:	56%
State:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	15%
Virginia:	11%

Usually

Here:	26%
Virginia:	21%

Always

This Hospital:	59%
Virginia:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	19%
Virginia:	12%

Usually

Here:	36%
State:	31%

Always

This Hospital:	45%
Virginia:	57%

Were patients given information about what to do during their recovery at home?

Yes

Here:	84%
State:	82%

Here:	16%
Virginia:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
State:	10%

7 or 8

This Hospital:	25%
Virginia:	25%

9 or 10

Here:	65%
Virginia:	65%

Would patients recommend the hospital to friends and family?

Here:	5%
State:	6%

Yes, probably

This Hospital:	25%
State:	27%

Yes, definitely

Here:	70%
State:	67%

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