SENTARA CAREPLEX HOSPITAL - HAMPTON, VA

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SENTARA CAREPLEX HOSPITAL
3000 COLISEUM DRIVE
HAMPTON, VA, 23666

Phone (make sure to verify first before calling): (757) 736-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: No
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Extracorporeal Shock Wave Lithotripter Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 37.50
Registered Professional Nurses : 389.50
Other Salaried Personnel : 733.50
Dieticians : 4.00
Occupational Therapists : 1.10
Physical Therapists : 11.80
Registered Pharmacists : 14.20
Respiratory Therapists : 15.50
Speech Pathologists Or Audiologists : 2.70
Medical Social Workers : 1.00
Medical Laboratory Technologists : 10.20
Nuclear Medicine Technicians : 3.90
Diagnostic Radiology Technicians : 59.40

Number Of Beds

Total: 194
Total Certified: 194
Rehabilitation Unit Beds: 10

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

This Hospital:	0.486%
Virginia:	0.197%

Falls And Trauma

This Hospital:	0.486%
Virginia:	0.627%

Vascular Catheter-Associated Infection

This Hospital:	0.730%
Virginia:	0.336%

Catheter-Associated UTI

Here:	0.608%
Virginia:	0.350%

Manifestations Of Poor Glycemic Control

This Hospital:	0.608%
State:	0.079%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never

Here:	8%
Virginia:	6%

Usually

Here:	25%
State:	19%

Always

Here:	67%
State:	75%

How often did doctors communicate well with patients?

Sometimes or never

Here:	7%
State:	5%

Usually

Here:	18%
Virginia:	15%

Always

This Hospital:	75%
Virginia:	80%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	16%
Virginia:	12%

Usually

This Hospital:	30%
Virginia:	26%

Always

This Hospital:	54%
Virginia:	62%

How often was patients' pain well controlled?

Sometimes or never

Here:	10%
Virginia:	8%

Usually

Here:	30%
State:	24%

Always

Here:	60%
State:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	28%
Virginia:	23%

Usually

This Hospital:	21%
State:	18%

Always

This Hospital:	51%
State:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	13%
State:	11%

Usually

Here:	25%
State:	21%

Always

This Hospital:	62%
State:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	12%
Virginia:	12%

Usually

This Hospital:	28%
Virginia:	31%

Always

This Hospital:	60%
State:	57%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	78%
Virginia:	82%

Here:	22%
Virginia:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	12%
Virginia:	10%

7 or 8

Here:	26%
State:	25%

9 or 10

Here:	62%
State:	65%

Would patients recommend the hospital to friends and family?

This Hospital:	8%
State:	6%

Yes, probably

This Hospital:	28%
Virginia:	27%

Yes, definitely

This Hospital:	64%
State:	67%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	31.900%
State:	31.424%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	10.800%
Virginia:	7.587%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.137%
State:	0.146%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.002%
State:	0.030%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	100.0%
State:	99.2%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Virginia:	97.2%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	99.0%
Virginia:	98.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.8%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	97.0%
Virginia:	93.2%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	6
State:	10

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	53
Virginia:	201

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
Virginia:	95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
Virginia:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	96.7%

Percent of Patients Given Discharge Instructions

Here:	97.0%
Virginia:	91.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Virginia:	99.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	99.0%
State:	95.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	97.0%
State:	96.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Virginia:	97.9%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	99.0%
State:	93.0%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	98.0%
Virginia:	93.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	98.0%
Virginia:	95.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
Virginia:	97.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	98.0%
State:	95.8%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	99.0%
Virginia:	98.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	98.0%
Virginia:	94.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	99.0%
Virginia:	95.6%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	100.0%
State:	92.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	100.0%
Virginia:	94.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	93.0%
State:	92.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	96.0%
State:	95.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	18.4%
State:	15.5%

30-Day Mortality Rates from Heart Failure

Here:	11.0%
State:	11.3%

30-Day Mortality Rates from Pneumonia

Here:	12.5%
State:	12.0%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.1%
Virginia:	19.9%

30-Day Readmission Rates from Heart Failure

Here:	23.9%
Virginia:	24.5%

30-Day Readmission Rates from Pneumonia

This Hospital:	19.8%
Virginia:	18.8%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,839

Acute myocardial infarction, discharged alive w MCC: $10,796

Acute myocardial infarction, discharged alive w CC: $6,795

Heart failure and shock w/o CC/MCC: $4,017

Heart failure and shock w MCC: $8,124

Heart failure and shock w CC: $5,602

Chronic obstructive pulmonary disease w/o CC/MCC: $4,036

Chronic obstructive pulmonary disease w MCC: $7,250

Chronic obstructive pulmonary disease w CC: $5,429

Simple pneumonia and pleurisy w MCC: $7,972

Diabetes w MCC: $7,565

Chest Pain: $2,957

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $28,233

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $27,799

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $32,831

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $44,246

Extracranial procedures w/o CC/MCC: $5,567

Extracranial procedures w CC: $8,638

Permanent cardiac pacemaker implant w/o CC/MCC: $11,161

Permanent cardiac pacemaker implant w CC: $14,404

Perc cardiovasc proc w drug-eluting stent w/o MCC: $10,642

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,267

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,779

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,185

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $19,863

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,368

Hernia procedures except inguinal and femoral w MCC: $13,832

Hernia procedures except inguinal and femoral w CC: $7,801

Major small and large bowel procedures w/o CC/MCC: $9,027

Major small and large bowel procedures w CC: $14,238

Major small and large bowel procedures w MCC: $28,747

Stomach, esophageal duodenal proc w/o CC/MCC: $8,085

Cervical spinal fusion w/o CC/MCC: $10,650

Cervical spinal fusion w MCC: $25,475

Cervical spinal fusion w CC: $7,791

Spinal fusion except cervical w/o MCC: $19,812

Spinal fusion except cervical w MCC: $33,154

Back and neck proc exc spinal fusion w/o CC/MCC: $5,221

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,571

Major joint replacement or reattachment of lower extremity w/o MCC: $11,171

Major joint replacement or reattachment of lower extremity w MCC: $18,306

Revision of hip or knee replacement w/o CC/MCC: $13,552

Revision of hip or knee replacement w CC: $16,943

Biopsies of musculoskeletal system and connective tissue w CC: $10,142

Other musculoskelet sys and conn tiss O.R. proc w MCC: $21,271

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,614

Kidney and ureter procedures for neoplasm w MCC: $18,025

Kidney and ureter procedures for neoplasm w CC: $10,364

Revision of hip or knee replacement w MCC: $26,840

Kidney and ureter procedures for non-neoplasm w MCC: $18,557

Transurethral procedures w MCC: $12,457

Other kidney and urinary tract procedures w/o CC/MCC: $7,284

Other kidney and urinary tract procedures w MCC: $15,415

Other kidney and urinary tract procedures w CC: $12,011

Transurethral prostatectomy w/o CC/MCC: $3,519

Transurethral prostatectomy w CC/MCC: $6,222

Female reproductive system reconstructive procedures: $4,541

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,694

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