SANTA CLARA VALLEY MEDICAL CENTER - SAN JOSE, CA

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Addresss:
751 SOUTH BASCOM AVENUE
SAN JOSE, CA, 95128
Phone (make sure to verify first before calling): (408) 885-5000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Swing Bed Hospitals

Dialysis Facility located within this hospital: SANTA CLARA VALLEY RENAL CARE CENTER

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 84.14
Registered Professional Nurses : 650.10
Other Salaried Personnel : 2700.58
Certified Registered Nurse Anesthetists (CRNA) : 5.00
Dieticians : 11.13
Occupational Therapists : 27.70
Physical Therapists : 41.60
Registered Pharmacists : 63.10
Respiratory Therapists : 41.62
Speech Pathologists Or Audiologists : 9.50
Physicians : 243.46
Medical Social Workers : 20.00
Physician Assistants : 8.50
Residents (Physicians) : 99.75

Number Of Beds
Total: 574
Total Certified: 574
Psychiatric Unit Beds: 50
Rehabilitation Unit Beds: 60

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Burn Care Unit Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Chiropractice Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

65.600%
California:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

4.900%
California:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.211%
California:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.010%
State:

0.043%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

1.600%
State:

5.492%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.400%
State:

1.898%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

10%
State:

7%
Usually
Here:

24%
State:

21%
Always
Here:

66%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

6%
Usually
This Hospital:

19%
State:

17%
Always
This Hospital:

78%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

16%
California:

13%
Usually
This Hospital:

36%
California:

28%
Always
Here:

48%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
State:

8%
Usually
This Hospital:

25%
State:

25%
Always
This Hospital:

66%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

26%
California:

23%
Usually
This Hospital:

21%
California:

19%
Always
This Hospital:

53%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

14%
California:

10%
Usually
This Hospital:

25%
California:

21%
Always
Here:

61%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

29%
California:

18%
Usually
This Hospital:

37%
State:

33%
Always
Here:

34%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

79%
State:

81%
No
Here:

21%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

13%
California:

10%
7 or 8
Here:

28%
State:

24%
9 or 10
Here:

59%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

8%
California:

7%
Yes, probably
This Hospital:

31%
State:

24%
Yes, definitely
Here:

61%
State:

69%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$44,016
State:

$83,364
Average Total Payments
Here:

$25,981
State:

$15,491
Number of discharges: 11
Here:

0.91%
State:

0.94%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$31,020
State:

$39,980
Average Total Payments
Here:

$12,087
State:

$7,146
Number of discharges: 17
This Hospital:

1.40%
California:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$55,251
California:

$59,369
Average Total Payments
This Hospital:

$18,616
California:

$10,810
Number of discharges: 12
This Hospital:

0.99%
State:

0.79%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$33,032
California:

$28,713
Average Total Payments
Here:

$8,388
State:

$4,819
Number of discharges: 11
Here:

0.91%
California:

1.18%
Cellulitis with Major Complications
Average Covered Charges
This Hospital:

$81,957
State:

$67,232
Average Total Payments
This Hospital:

$25,975
State:

$12,858
Number of discharges: 13
Here:

1.07%
California:

0.28%
Cellulitis without Major Complications
Average Covered Charges
Here:

$35,240
State:

$36,707
Average Total Payments
This Hospital:

$12,224
State:

$7,245
Number of discharges: 39
Here:

3.22%
State:

2.08%
Chest Pain
Average Covered Charges
Here:

$23,207
California:

$29,034
Average Total Payments
Here:

$7,947
California:

$4,742
Number of discharges: 24
This Hospital:

1.98%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$37,240
State:

$46,809
Average Total Payments
This Hospital:

$13,778
California:

$8,290
Number of discharges: 15
Here:

1.24%
State:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$42,051
California:

$58,013
Average Total Payments
Here:

$17,089
State:

$10,305
Number of discharges: 32
Here:

2.64%
California:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$47,496
State:

$35,163
Average Total Payments
This Hospital:

$10,721
California:

$6,206
Number of discharges: 16
Here:

1.32%
State:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$54,359
California:

$62,234
Average Total Payments
This Hospital:

$15,622
State:

$9,681
Number of discharges: 23
This Hospital:

1.90%
State:

1.28%
Diabetes with Complications
Average Covered Charges
This Hospital:

$39,442
State:

$38,964
Average Total Payments
Here:

$12,599
California:

$7,470
Number of discharges: 21
Here:

1.73%
State:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$35,339
State:

$36,899
Average Total Payments
Here:

$10,016
State:

$6,233
Number of discharges: 23
This Hospital:

1.90%
California:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$33,780
State:

$46,039
Average Total Payments
This Hospital:

$14,597
California:

$8,685
Number of discharges: 31
Here:

2.56%
California:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$53,709
State:

$80,936
Average Total Payments
Here:

$22,533
State:

$15,696
Number of discharges: 18
This Hospital:

1.49%
State:

0.79%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$39,379
State:

$47,292
Average Total Payments
This Hospital:

$14,668
State:

$8,831
Number of discharges: 56
This Hospital:

4.62%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$66,088
California:

$70,963
Average Total Payments
Here:

$21,698
State:

$13,159
Number of discharges: 27
Here:

2.23%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$32,441
California:

$32,995
Average Total Payments
Here:

$10,105
State:

$5,851
Number of discharges: 19
This Hospital:

1.57%
State:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$78,503
State:

$88,197
Average Total Payments
Here:

$26,385
California:

$15,201
Number of discharges: 13
This Hospital:

1.07%
California:

1.05%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$178,316
California:

$260,329
Average Total Payments
Here:

$71,173
State:

$51,393
Number of discharges: 15
This Hospital:

1.24%
California:

0.87%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$59,767
State:

$55,669
Average Total Payments
This Hospital:

$16,657
California:

$9,837
Number of discharges: 20
Here:

1.65%
California:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$73,574
State:

$95,326
Average Total Payments
Here:

$26,104
State:

$17,327
Number of discharges: 24
Here:

1.98%
State:

1.11%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$32,359
California:

$42,438
Average Total Payments
This Hospital:

$11,548
State:

$6,978
Number of discharges: 18
This Hospital:

1.49%
State:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$28,402
California:

$52,262
Average Total Payments
This Hospital:

$16,037
State:

$10,172
Number of discharges: 12
Here:

0.99%
California:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$41,587
California:

$36,114
Average Total Payments
Here:

$11,688
State:

$6,728
Number of discharges: 21
Here:

1.73%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$75,483
California:

$88,239
Average Total Payments
This Hospital:

$29,938
State:

$17,187
Number of discharges: 19
Here:

1.57%
California:

6.26%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$93,062
California:

$124,615
Average Total Payments
Here:

$37,216
State:

$22,968
Number of discharges: 12
This Hospital:

0.99%
State:

0.69%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$43,307
California:

$49,218
Average Total Payments
Here:

$16,315
State:

$10,092
Number of discharges: 13
Here:

1.07%
California:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$26,015
State:

$32,446
Average Total Payments
Here:

$9,750
California:

$5,975
Number of discharges: 19
Here:

1.57%
State:

2.21%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$77,539
State:

$89,034
Average Total Payments
Here:

$26,340
State:

$17,349
Number of discharges: 28
This Hospital:

2.31%
California:

0.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$47,712
California:

$49,604
Average Total Payments
Here:

$14,761
State:

$8,812
Number of discharges: 11
Here:

0.91%
California:

0.66%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
This Hospital:

$55,007
State:

$47,223
Average Total Payments
Here:

$15,159
California:

$9,528
Number of discharges: 13
This Hospital:

1.07%
State:

0.32%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$68,231
State:

$76,730
Average Total Payments
Here:

$22,051
California:

$15,378
Number of discharges: 30
This Hospital:

2.48%
California:

0.34%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
Here:

$81,299
State:

$107,281
Average Total Payments
This Hospital:

$37,370
California:

$22,071
Number of discharges: 13
This Hospital:

1.07%
State:

0.47%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
This Hospital:

$65,512
State:

$68,498
Average Total Payments
This Hospital:

$21,149
State:

$12,969
Number of discharges: 14
Here:

1.16%
California:

0.29%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$31,020
California:

$32,752
Average Total Payments
This Hospital:

$9,139
State:

$5,599
Number of discharges: 14
Here:

1.16%
California:

0.35%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$56,630
State:

$64,758
Average Total Payments
This Hospital:

$18,548
California:

$11,179
Number of discharges: 17
Here:

1.40%
State:

1.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$30,614
California:

$35,878
Average Total Payments
This Hospital:

$11,437
California:

$7,039
Number of discharges: 17
Here:

1.40%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$50,782
California:

$48,439
Average Total Payments
This Hospital:

$15,131
State:

$8,967
Number of discharges: 21
Here:

1.73%
California:

1.90%
Renal Failure with Major Complications
Average Covered Charges
Here:

$54,016
California:

$72,128
Average Total Payments
This Hospital:

$22,529
California:

$14,548
Number of discharges: 28
Here:

2.31%
State:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$53,543
California:

$70,949
Average Total Payments
This Hospital:

$18,250
State:

$12,543
Number of discharges: 16
This Hospital:

1.32%
State:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$66,406
State:

$101,885
Average Total Payments
This Hospital:

$25,234
State:

$17,925
Number of discharges: 15
Here:

1.24%
California:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$284,743
California:

$262,024
Average Total Payments
This Hospital:

$86,555
State:

$48,700
Number of discharges: 15
Here:

1.24%
State:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$82,092
State:

$120,888
Average Total Payments
This Hospital:

$32,138
California:

$21,006
Number of discharges: 31
This Hospital:

2.56%
State:

0.92%
Seizures without Major Complications
Average Covered Charges
Here:

$25,993
State:

$38,752
Average Total Payments
Here:

$10,636
California:

$6,932
Number of discharges: 14
This Hospital:

1.16%
California:

0.59%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$224,254
State:

$277,564
Average Total Payments
This Hospital:

$76,822
California:

$53,075
Number of discharges: 37
Here:

3.05%
State:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$69,844
California:

$90,173
Average Total Payments
This Hospital:

$26,336
State:

$16,748
Number of discharges: 176
Here:

14.52%
State:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$33,562
State:

$50,385
Average Total Payments
This Hospital:

$16,178
California:

$9,612
Number of discharges: 40
Here:

3.30%
California:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$33,058
California:

$48,755
Average Total Payments
Here:

$13,652
State:

$8,695
Number of discharges: 31
Here:

2.56%
California:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$37,357
State:

$70,362
Average Total Payments
This Hospital:

$19,998
California:

$12,496
Number of discharges: 20
This Hospital:

1.65%
State:

1.89%
Syncope and Collapse
Average Covered Charges
This Hospital:

$37,721
California:

$37,038
Average Total Payments
This Hospital:

$10,465
California:

$6,233
Number of discharges: 17
This Hospital:

1.40%
State:

1.60%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
Here:

99.0%
State:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

98.0%
California:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

100.0%
California:

93.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

10
California:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

99.0%
California:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
California:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

99.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

97.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

99.0%
California:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

88.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

88.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

97.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

91.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

93.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

95.0%
State:

96.9%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

85.0%
California:

94.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

93.0%
California:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

94.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

89.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.0%
California:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.7%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

13.3%
California:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

19.1%
California:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

24.0%
State:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.4%
State:

18.3%

Hospital Acquired Conditions

Falls and injuries
Here:

0.589%
California:

0.625%
Blood infection from a catheter in a large vein
Here:

0.196%
State:

0.530%
Infection from a Urinary Catheter
Here:

0.786%
State:

0.608%
Severe pressure sores (bed sores)
Here:

0.589%
California:

0.321%

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