SANTA CLARA VALLEY MEDICAL CENTER - SAN JOSE, CA

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SANTA CLARA VALLEY MEDICAL CENTER
751 SOUTH BASCOM AVENUE
SAN JOSE, CA, 95128

Phone (make sure to verify first before calling): (408) 885-5000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes
Type: Swing Bed Hospitals

Dialysis Facility located within this hospital: SANTA CLARA VALLEY RENAL CARE CENTER

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Burn Care Unit Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Chiropractice Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 84.14
Registered Professional Nurses : 650.10
Other Salaried Personnel : 2700.58
Certified Registered Nurse Anesthetists (CRNA) : 5.00
Dieticians : 11.13
Occupational Therapists : 27.70
Physical Therapists : 41.60
Registered Pharmacists : 63.10
Respiratory Therapists : 41.62
Speech Pathologists Or Audiologists : 9.50
Physicians : 243.46
Medical Social Workers : 20.00
Physician Assistants : 8.50
Residents (Physicians) : 99.75

Number Of Beds

Total: 574
Total Certified: 574
Psychiatric Unit Beds: 50
Rehabilitation Unit Beds: 60

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
California:	98.6%

Percent of Patients Given Aspirin at Discharge

This Hospital:	99.0%
California:	98.2%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	93.0%
State:	95.6%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	97.0%
California:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.6%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	96.0%
California:	91.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	11
State:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
California:	96.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
State:	98.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	96.0%
State:	94.9%

Percent of Patients Given Discharge Instructions

This Hospital:	94.0%
California:	91.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	94.0%
California:	95.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	93.0%
State:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	97.0%
California:	92.5%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	60.0%
California:	91.1%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	59.0%
State:	93.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	96.0%
State:	96.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	85.0%
State:	92.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
State:	96.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	89.0%
State:	89.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	90.0%
California:	90.8%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	92.0%
State:	93.2%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	99.0%
California:	99.4%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	78.0%
State:	88.3%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	76.0%
California:	91.5%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	92.0%
California:	90.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	99.0%
State:	92.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	18.5%
California:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	11.6%
State:	11.0%

30-Day Mortality Rates from Pneumonia

Here:	13.1%
State:	11.8%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.2%
California:	19.3%

30-Day Readmission Rates from Heart Failure

This Hospital:	23.6%
State:	24.6%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.0%
State:	18.1%

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

Here:	0.779%
State:	0.142%

Falls And Trauma

Here:	0.519%
California:	0.456%

Vascular Catheter-Associated Infection

Here:	0.260%
State:	0.437%

Catheter-Associated UTI

Here:	0.779%
California:	0.313%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $6,361

Acute myocardial infarction, discharged alive w MCC: $26,250

Acute myocardial infarction, discharged alive w CC: $16,406

Heart failure and shock w/o CC/MCC: $9,714

Heart failure and shock w MCC: $19,574

Heart failure and shock w CC: $13,499

Chronic obstructive pulmonary disease w/o CC/MCC: $5,906

Chronic obstructive pulmonary disease w MCC: $7,051

Chronic obstructive pulmonary disease w CC: $13,094

Simple pneumonia and pleurisy w MCC: $19,261

Diabetes w MCC: $18,343

Chest Pain: $7,137

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $58,811

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $90,339

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $71,426

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $68,642

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $66,978

Cardiac defibrillator implant w/o cardiac cath w MCC: $90,795

Extracranial procedures w/o CC/MCC: $7,369

Coronary bypass w/o cardiac cath w/o MCC: $48,626

Permanent cardiac pacemaker implant w/o CC/MCC: $26,988

Permanent cardiac pacemaker implant w CC: $35,043

Perc cardiovasc proc w drug-eluting stent w/o MCC: $25,875

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $15,238

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $33,411

Laparoscopic cholecystectomy w/o c.d.e. w CC: $22,345

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $26,293

Hernia procedures except inguinal and femoral w/o CC/MCC: $33,058

Major small and large bowel procedures w/o CC/MCC: $21,795

Major small and large bowel procedures w CC: $34,340

Major small and large bowel procedures w MCC: $38,104

Cervical spinal fusion w/o CC/MCC: $25,892

Cervical spinal fusion w MCC: $59,420

Spinal fusion except cervical w/o MCC: $47,735

Back and neck proc exc spinal fusion w/o CC/MCC: $12,636

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $28,158

Major joint replacement or reattachment of lower extremity w/o MCC: $26,992

Major joint replacement or reattachment of lower extremity w MCC: $44,108

Revision of hip or knee replacement w/o CC/MCC: $18,069

Revision of hip or knee replacement w CC: $22,477

Biopsies of musculoskeletal system and connective tissue w MCC: $44,147

Biopsies of musculoskeletal system and connective tissue w CC: $26,842

Other musculoskelet sys and conn tiss O.R. proc w MCC: $31,248

Kidney and ureter procedures for neoplasm w/o CC/MCC: $10,126

Kidney and ureter procedures for neoplasm w MCC: $44,347

Kidney and ureter procedures for neoplasm w CC: $25,197

Revision of hip or knee replacement w MCC: $41,153

Kidney and ureter procedures for non-neoplasm w MCC: $45,117

Other kidney and urinary tract procedures w MCC: $37,478

Other kidney and urinary tract procedures w CC: $28,992

Transurethral prostatectomy w/o CC/MCC: $4,670

Transurethral prostatectomy w CC/MCC: $8,186

Female reproductive system reconstructive procedures: $11,056

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $11,331

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	59.000%
California:	27.382%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	5.500%
California:	8.494%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.437%
State:	0.224%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.009%
California:	0.054%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	8%
State:	8%

Usually

Here:	26%
State:	22%

Always

This Hospital:	66%
State:	70%

How often did doctors communicate well with patients?

Sometimes or never

Here:	6%
California:	7%

Usually

This Hospital:	21%
California:	17%

Always

This Hospital:	73%
California:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	21%
California:	15%

Usually

This Hospital:	31%
California:	28%

Always

This Hospital:	48%
California:	57%

How often was patients' pain well controlled?

Sometimes or never

Here:	10%
California:	9%

Usually

Here:	30%
California:	25%

Always

This Hospital:	60%
California:	66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	25%
State:	25%

Usually

Here:	21%
State:	19%

Always

This Hospital:	54%
State:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	16%
California:	11%

Usually

This Hospital:	28%
California:	21%

Always

Here:	56%
California:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	31%
California:	19%

Usually

Here:	33%
California:	34%

Always

Here:	36%
State:	47%

Were patients given information about what to do during their recovery at home?

Yes

Here:	75%
California:	79%

This Hospital:	25%
California:	21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	11%
California:	11%

7 or 8

Here:	32%
State:	25%

9 or 10

Here:	57%
California:	64%

Would patients recommend the hospital to friends and family?

Here:	6%
California:	7%

Yes, probably

This Hospital:	35%
California:	25%

Yes, definitely

This Hospital:	59%
State:	68%

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