SAN MATEO MEDICAL CENTER D/P SNF - SAN MATEO, CA
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Address 222 WEST 39TH AVENUEPhone (make sure to verify first before calling): (650) 573-3678 Number of Certified Beds: 375 Total Number of Residents: 192 Percent of Occupied Beds: 51% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: Government - County Located Within a Hospital?: Yes Multi Nursing Home Ownership?: No Resident and Family Councils: Both Continuing Care Retirement Community?: No Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 3 Stars Health Inspections Star Rating: 2 Stars Nurse Staffing Star Rating: 4 Stars Quality Measures Star Rating: 3 Stars RN Only Star Rating: 4 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 1.14Certified Nurse Aides - Full Time: 158.63 Certified Nurse Aides - Part Time: 59.54 Dietitians - Under Contract: 2.51 Food Service Personnel - Full Time: 13.71 Food Service Personnel - Part Time: 1.49 Housekeeping Personnel - Full Time: 16.00 Licensed Practical/ Vocational Nurses - Full Time: 27.66 Licensed Practical/ Vocational Nurses - Part Time: 9.14 Mental Health Services Personnel - Under Contract: 0.91 Nurses With Administrative Duties - Full Time: 8.00 Registered Nurses - Full Time: 28.80 Rn Director Of Nursing - Full Time: 1.14 Social Workers - Full Time: 2.29 Dentists - Under Contract: 0.11 Dietitians - Part Time: 0.23 Nurses With Administrative Duties - Part Time: 1.14 Occupational Therapists - Part Time: 0.57 Pharmacists - Under Contract: 0.46 Food Service Personnel - Under Contract: 15.20 Medical Directors - Full Time: 1.14 Physician Extenders - Full Time: 1.14 Podiatrists - Under Contract: 0.11 Dietitians - Full Time: 2.29 Sppech Pathologists - Full Time: 1.14 Registered Nurses - Part Time: 9.14 Housekeeping Personnel - Part Time: 0.57 Occupational Therapists - Full Time: 2.29 Physical Therapists - Full Time: 2.29 Occupational Therapy Assistants - Full Time: 1.14 Physical Therapy Aide - Full Time: 1.14 Speech Pathologists - Part Time: 0.29 Other Physicians - Full Time: 2.29 Provided Services
Use of Medical ImagingOutpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Outpatient CT scans of the abdomen that were combination (double) scans.
Outpatient CT scans of the chest that were combination (double) scans.
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay low-risk residents who lose control of their bowels or bladder
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who have depressive symptoms
Percent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents with Pressure ulcers that are new or worsened
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of long-stay residents who received an antipsychotic medication
Average Medicare PaymentAcute myocardial infarction, discharged alive w/o CC/MCC: $2,844
Acute myocardial infarction, discharged alive w MCC: $16,388
Acute myocardial infarction, discharged alive w CC: $58
Heart failure and shock w/o CC/MCC: $6,094
Heart failure and shock w MCC: $3,735
Heart failure and shock w CC: $8,499
Chronic obstructive pulmonary disease w/o CC/MCC: $6,127
Chronic obstructive pulmonary disease w MCC: $62
Chronic obstructive pulmonary disease w CC: $8,241
Simple pneumonia and pleurisy w MCC: $12,100
Diabetes w MCC: $11,483
Chest Pain: $4,487
Permanent cardiac pacemaker implant w/o CC/MCC: $95
Laparoscopic cholecystectomy w/o c.d.e. w MCC: $20,916
Laparoscopic cholecystectomy w/o c.d.e. w CC: $79
Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $30,134
Hernia procedures except inguinal and femoral w/o CC/MCC: $46
Hernia procedures except inguinal and femoral w MCC: $20,996
Major small and large bowel procedures w/o CC/MCC: $13,699
Major small and large bowel procedures w CC: $10,861
Major small and large bowel procedures w MCC: $21,916
Cervical spinal fusion w/o CC/MCC: $82
Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $7,306
Major joint replacement or reattachment of lower extremity w/o MCC: $16,947
Major joint replacement or reattachment of lower extremity w MCC: $46,660
Revision of hip or knee replacement w CC: $146
Revision of hip or knee replacement w MCC: $38,371
Transurethral procedures w MCC: $107
Other kidney and urinary tract procedures w/o CC/MCC: $11,050
Other kidney and urinary tract procedures w MCC: $132
Female reproductive system reconstructive procedures: $6,894
Uterine and adnexa proc for non-malignancy w/o CC/MCC: $3,581
Hospital Consumer Assessment of Healthcare ProvidersNumber of Completed Surveys: 300 or moreSurvey Response Rate: 24% How often did nurses communicate well with patients? Sometimes or never
Usually
Always
How often did doctors communicate well with patients? Sometimes or never
Usually
Always
How often did patients receive help quickly from hospital staff? Sometimes or never
Usually
Always
How often was patients' pain well controlled? Sometimes or never
Usually
Always
How often did staff explain about medicines before giving them to patients? Sometimes or never
Usually
Always
How often were the patients' rooms and bathrooms kept clean? Sometimes or never
Usually
Always
How often was the area around patients' rooms kept quiet at night? Sometimes or never
Usually
Always
Were patients given information about what to do during their recovery at home? Yes
No
How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)? 6 or lower
7 or 8
9 or 10
Would patients recommend the hospital to friends and family? No
Yes, probably
Yes, definitely
Process of CareHeart AttackPercent of Patients Given Aspirin at Arrival
Percent of Patients Given Aspirin at Discharge
Percent of Patients Given Beta Blocker at Discharge
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Patients Given a Prescription for a Statin at Discharge
Heart FailurePercent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Percent of Patients Given Discharge Instructions
Percent of Patients Given Smoking Cessation Advice/Counseling
PneumoniaPercent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Percent of Patients Given Smoking Cessation Advice/Counseling
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Percent of Patients Assessed and Given Influenza Vaccination
Percent of Patients Assessed and Given Pneumococcal Vaccination
SurgeryPercent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Outcome of Care30-Day Mortality Rates from Pneumonia
30-Day Readmission Rates from Heart Failure
30-Day Readmission Rates from Pneumonia
Complaint DeficiencyAn approved installation, maintenance and testing program for fire alarm systems: Few (Minimal harm or potential for actual harm)Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm) Keep each resident's personal and medical records private and confidential: Some (Minimal harm or potential for actual harm) Provide access to a telephone for resident to use in private: Some (Minimal harm or potential for actual harm) Protect each resident from all abuse, physical punishment, and being separated from others: Few (Minimal harm or potential for actual harm) Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm) Reasonably accommodate the needs and preferences of each resident: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm) Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Few (Minimal harm or potential for actual harm) Put firmly secured handrails on each side of hallways: Few (Minimal harm or potential for actual harm) Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Some (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Minimal harm or potential for actual harm) Exit stairways and towers that are smoke proof: Few (Minimal harm or potential for actual harm) An approved installation, maintenance and testing program for fire alarm systems: Few (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Some (Minimal harm or potential for actual harm) Portable fire extinguishers: Few (Minimal harm or potential for actual harm) Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Few (Minimal harm or potential for actual harm) Restrictions on the use of portable space heaters: Few (Minimal harm or potential for actual harm) Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm) Weekly inspections and monthly testing of generators: Some (Minimal harm or potential for actual harm) Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm) Reasonably accommodate the needs and preferences of each resident: Few (Minimal harm or potential for actual harm) Provide adequate and comfortable lighting levels in all areas: Few (Minimal harm or potential for actual harm) Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm) Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm) 1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm) Give or get specialized rehabilitative services per the patient's assessment or plan of care: Few (Minimal harm or potential for actual harm) Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Few (Minimal harm or potential for actual harm) Have enough backup water supply for essential areas of the nursing home: Some (Minimal harm or potential for actual harm) Have a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents: Some (Minimal harm or potential for actual harm) Approved construction type or materials: Few (Minimal harm or potential for actual harm) Corridors that are separated from common areas by walls constructed to limit the passage of smoke: Few (Minimal harm or potential for actual harm) Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm) Smoke barrier doors that can resist smoke for at least 20 minutes: Some (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Minimal harm or potential for actual harm) Properly located and lighted Exit signs: Some (Minimal harm or potential for actual harm) Record of quarterly fire drills for each shift under varying conditions: Few (Minimal harm or potential for actual harm) A fire alarm system that can be heard throughout the facility: Few (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm) Proper facilities for the use and storage of combustible liquids: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm) Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Some (Minimal harm or potential for actual harm) Provide activities to meet the interests and needs of each resident: Few (Minimal harm or potential for actual harm) Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm) Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm) Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm) At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Keep all essential equipment working safely: Few (Minimal harm or potential for actual harm) Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Some (Potential for minimal harm) Train all employees on what to do in an emergency, and carry out announced staff drills: Some (Potential for minimal harm) Approved construction type or materials: Few (Minimal harm or potential for actual harm) Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm) Construction that can resist fire for one hour or an approved fire extinguishing system: Some (Minimal harm or potential for actual harm) Record of quarterly fire drills for each shift under varying conditions: Few (Minimal harm or potential for actual harm) Properly maintained smoke detectors: Some (Minimal harm or potential for actual harm) Automatic sprinkler systems that have been maintained in working order: Many (Minimal harm or potential for actual harm) Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed: Few (Minimal harm or potential for actual harm) Properly installed electrical wiring and equipment: Many (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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