SAINT FRANCIS MEMORIAL HOSPITAL - SAN FRANCISCO, CA

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SAINT FRANCIS MEMORIAL HOSPITAL
900 HYDE ST
SAN FRANCISCO,CA 94109

County: SAN FRANCISCO
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (415) 775-4321
Emergency service: Yes
Ownership: Voluntary non-profit - Private

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	75%	87%	85%
Heart Attack Patients Given Aspirin at Arrival	92%	96%	93%
Heart Attack Patients Given Aspirin at Discharge	82%	91%	90%
Heart Attack Patients Given Beta Blocker at Arrival	94%	91%	88%
Heart Attack Patients Given Beta Blocker at Discharge	87%	91%	91%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	50%	89%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	85%	86%	84%
Heart Failure Patients Given Discharge Instructions	72%	66%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	73%	88%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	94%	88%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	45%	66%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	41%	68%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	82%	92%	93%
Pneumonia Patients Given Oxygenation Assessment	99%	99%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	29%	82%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	81%	87%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	84%	88%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	85%	79%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	75%	68%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	93%	90%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	75%	73%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	64%	72%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	62%	60%	63%
Patients who gave a rating of 7 or 8 (medium)	26%	27%	26%
Patients who gave a rating of 6 or lower (low)	12%	13%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	74%	76%	79%
Doctors usually communicated well	19%	18%	16%
Doctors sometimes or never communicated well	7%	6%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	65%	67%	73%
Nurses usually communicated well	25%	25%	21%
Nurses sometimes or never communicated well	10%	8%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	51%	54%	60%
Patients usually received help as soon as they wanted	28%	30%	28%
Patients sometimes or never received help as soon as they wanted	21%	16%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	54%	54%	58%
Staff usually explained	17%	19%	18%
Staff sometimes or never explained	29%	27%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	60%	64%	67%
Pain was usually well controlled	27%	27%	25%
Pain was sometimes or never well controlled	13%	9%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	46%	43%	54%
Usually quiet at night	35%	35%	32%
Sometimes or never quiet at night	19%	22%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	68%	64%	68%
Room was usually clean	20%	23%	21%
Room was sometimes or never clean	12%	13%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	76%	76%	79%
No, staff did not give patients this information	24%	24%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	69%	65%	67%
YES, patients would probably recommend the hospital	23%	28%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	8%	7%	6%

Average Medicare Payment

Back & Neck Operations Except Back or Neck Fusion: $13686
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $12061
Back Fusion to Join Spine Bones, not Neck: $24255
Back Fusion to Join Spine Bones, not Neck, with Complications or Preexisting Conditions: $31604
Chest Pain: $4926
Chronic Lung Disease: $7699
Diabetes in Adults: $7841
Gallbladder Removal By Laparoscope: $8976
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $22131
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $15948
Heart Attack with Major Complications: $13763
Heart Attack without Complications: $7097
Heart Failure: $8986
Hernia Operations in Adults: $7319
Kidney and Bladder Operations for Cancer: $19373
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $9743
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions: $38986
Major Small & Large Intestine Operations: $12485
Minor Small and Large Bowel Procedures With Complications: $34124
Neck Fusion to Join Bones with Complications or Preexisting Conditions: $21496
Neck Fusion to Join Neck Bones: $14594
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $10356
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $16699
Pacemaker Implant: $18260
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $8994
Removal of Prostate Via Urethra: $5009
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $7358
Repair of Previous Hip or Knee Replacement: $21430
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $17848
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $16609
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $44339
Two or More Hip, Knee or Ankle Operations: $25943

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