SAINT FRANCIS BARTLETT MEDICAL CENTER - BARTLETT, TN

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SAINT FRANCIS BARTLETT MEDICAL CENTER
2986 KATE BOND RD
BARTLETT,TN 38133

County: SHELBY
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (901) 820-7050
Emergency service: Yes
Ownership: Proprietary

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	82%	85%
Heart Attack Patients Given Aspirin at Arrival	86%	89%	93%
Heart Attack Patients Given Aspirin at Discharge	69%	85%	90%
Heart Attack Patients Given Beta Blocker at Arrival	79%	79%	88%
Heart Attack Patients Given Beta Blocker at Discharge	94%	86%	91%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	100%	91%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	81%	81%	84%
Heart Failure Patients Given Discharge Instructions	83%	66%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	90%	89%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	88%	82%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	80%	78%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	79%	78%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	96%	94%	93%
Pneumonia Patients Given Oxygenation Assessment	99%	99%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	98%	90%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	80%	86%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	92%	90%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	97%	80%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	92%	71%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	94%	86%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	92%	76%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	87%	74%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	69%	64%	63%
Patients who gave a rating of 7 or 8 (medium)	20%	25%	26%
Patients who gave a rating of 6 or lower (low)	11%	11%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	83%	81%	79%
Doctors usually communicated well	11%	14%	16%
Doctors sometimes or never communicated well	6%	5%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	75%	74%	73%
Nurses usually communicated well	17%	20%	21%
Nurses sometimes or never communicated well	8%	6%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	59%	60%	60%
Patients usually received help as soon as they wanted	26%	27%	28%
Patients sometimes or never received help as soon as they wanted	15%	13%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	64%	58%	58%
Staff usually explained	14%	18%	18%
Staff sometimes or never explained	22%	24%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	70%	68%	67%
Pain was usually well controlled	20%	23%	25%
Pain was sometimes or never well controlled	10%	9%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	68%	60%	54%
Usually quiet at night	27%	30%	32%
Sometimes or never quiet at night	5%	10%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	61%	68%	68%
Room was usually clean	19%	21%	21%
Room was sometimes or never clean	20%	11%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	74%	78%	79%
No, staff did not give patients this information	26%	22%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	74%	69%	67%
YES, patients would probably recommend the hospital	18%	24%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	8%	7%	6%

Average Medicare Payment

Chest Pain: $2877
Chronic Lung Disease: $4463
Diabetes in Adults: $4884
Female Reproductive System Reconstructive Operations: $3779
Gallbladder Removal By Laparoscope: $5233
Gallbladder Removal Except By (non) Laparoscope with Complications or Preexisting Conditions: $12935
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $9266
Heart Attack with Major Complications: $8143
Heart Attack without Complications: $4473
Heart Failure: $5185
Hernia Operations in Adults with Complications or Preexisting Conditions: $7164
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $5680
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions: $19545
Major Small & Large Intestine Operations: $7287
Minor Small and Large Bowel Procedures With Complications: $19010
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6053
Pacemaker Implant: $10682
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5208
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $4286
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $11318
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $35548
Uterus & Ovary Operations: $3951

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