PROVIDENCE SACRED HEART MEDICAL CENTER - SPOKANE, WA

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PROVIDENCE SACRED HEART MEDICAL CENTER
101 WEST 8TH AVENUE
SPOKANE, WA, 99204

Phone (make sure to verify first before calling): (509) 474-3040

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Burn Care Unit Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 169.40
Registered Professional Nurses : 706.10
Other Salaried Personnel : 1880.70
Certified Registered Nurse Anesthetists (CRNA) : 17.60
Dieticians : 13.00
Occupational Therapists : 12.50
Physical Therapists : 16.60
Registered Pharmacists : 25.10
Respiratory Therapists : 67.10
Speech Pathologists Or Audiologists : 7.60
Physicians : 16.00
Medical Social Workers : 12.70
Residents (Physicians) : 43.00

Number Of Beds

Total: 615
Total Certified: 615
Psychiatric Unit Beds: 67
Rehabilitation Unit Beds: 37

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
Washington:	99.0%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	99.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	96.0%
State:	95.7%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	96.0%
Washington:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Washington:	99.0%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	98.0%
Washington:	89.5%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	41
Washington:	11

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
Washington:	95.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Washington:	98.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	98.0%
State:	95.6%

Percent of Patients Given Discharge Instructions

Here:	84.0%
Washington:	83.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
State:	97.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	94.0%
State:	95.5%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	99.0%
Washington:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
Washington:	96.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	93.0%
Washington:	93.8%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	91.0%
State:	90.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	94.0%
State:	93.4%

Children's Asthma

Percent of Children Who Received Reliever Medication While Hospitalized for Asthma

Here:	100.0%
State:	100.0%

Percent of Children Who Received Systemic Corticosteroid Medication While Hospitalized for Asthma

This Hospital:	99.0%
State:	99.8%

Percent of Children and their Caregivers Who Received a Home Management Plan of Care Document While Hospitalized for Asthma

This Hospital:	24.0%
State:	37.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	97.0%
Washington:	96.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	91.0%
State:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
State:	97.8%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	97.0%
Washington:	93.1%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	98.0%
Washington:	94.5%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	99.0%
Washington:	94.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
Washington:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	82.0%
Washington:	85.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	89.0%
Washington:	90.8%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	86.0%
State:	91.6%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	89.0%
Washington:	94.4%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	15.5%
State:	16.7%

30-Day Mortality Rates from Heart Failure

Here:	13.0%
Washington:	12.7%

30-Day Mortality Rates from Pneumonia

This Hospital:	13.3%
Washington:	11.9%

30-Day Readmission Rates from Heart Attack

Here:	17.6%
Washington:	18.7%

30-Day Readmission Rates from Heart Failure

This Hospital:	19.6%
State:	23.5%

30-Day Readmission Rates from Pneumonia

Here:	17.2%
State:	17.4%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	33.300%
State:	34.459%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	10.500%
Washington:	8.150%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.011%
Washington:	0.103%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.033%
State:	0.023%

Hospital Acquired Conditions

Foreign Object Retained After Surgery

This Hospital:	0.119%
State:	0.112%

Falls And Trauma

This Hospital:	1.083%
Washington:	0.595%

Vascular Catheter-Associated Infection

This Hospital:	0.301%
State:	0.387%

Catheter-Associated UTI

Here:	0.060%
State:	0.472%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,997

Acute myocardial infarction, discharged alive w MCC: $13,382

Acute myocardial infarction, discharged alive w CC: $8,423

Heart failure and shock w/o CC/MCC: $4,979

Heart failure and shock w MCC: $10,070

Heart failure and shock w CC: $6,944

Chronic obstructive pulmonary disease w/o CC/MCC: $5,003

Chronic obstructive pulmonary disease w MCC: $8,986

Chronic obstructive pulmonary disease w CC: $6,729

Simple pneumonia and pleurisy w MCC: $9,881

Diabetes w MCC: $9,377

Chest Pain: $3,665

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $30,255

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $55,401

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $36,414

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $34,995

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $34,457

Cardiac defibrillator implant w/o cardiac cath w MCC: $46,562

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $40,695

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $55,215

Extracranial procedures w/o CC/MCC: $6,900

Extracranial procedures w CC: $10,707

Coronary bypass w/o cardiac cath w/o MCC: $24,790

Coronary bypass w/o cardiac cath w MCC: $39,113

Permanent cardiac pacemaker implant w/o CC/MCC: $13,834

Permanent cardiac pacemaker implant w CC: $17,854

Perc cardiovasc proc w drug-eluting stent w/o MCC: $13,191

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,768

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $17,080

Laparoscopic cholecystectomy w/o c.d.e. w CC: $11,384

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $24,621

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,654

Hernia procedures except inguinal and femoral w MCC: $17,145

Hernia procedures except inguinal and femoral w CC: $9,698

Major small and large bowel procedures w/o CC/MCC: $11,189

Major small and large bowel procedures w CC: $17,648

Major small and large bowel procedures w MCC: $35,633

Stomach, esophageal duodenal proc w/o CC/MCC: $10,021

Cervical spinal fusion w/o CC/MCC: $13,200

Cervical spinal fusion w MCC: $30,430

Cervical spinal fusion w CC: $17,989

Spinal fusion except cervical w/o MCC: $24,557

Spinal fusion except cervical w MCC: $41,235

Back and neck proc exc spinal fusion w/o CC/MCC: $6,471

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $11,864

Major shoulder or elbow joint procedures w CC/MCC: $11,839

Bilateral or multiple major joint procs of lower extremity w/o MCC: $21,682

Major joint replacement or reattachment of lower extremity w/o MCC: $13,847

Major joint replacement or reattachment of lower extremity w MCC: $22,691

Revision of hip or knee replacement w/o CC/MCC: $16,897

Revision of hip or knee replacement w CC: $21,125

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $10,167

Biopsies of musculoskeletal system and connective tissue w MCC: $22,608

Biopsies of musculoskeletal system and connective tissue w CC: $14,738

Other musculoskelet sys and conn tiss O.R. proc w MCC: $21,152

Kidney and ureter procedures for neoplasm w/o CC/MCC: $9,493

Kidney and ureter procedures for neoplasm w MCC: $22,609

Kidney and ureter procedures for neoplasm w CC: $12,846

Revision of hip or knee replacement w MCC: $31,332

Kidney and ureter procedures for non-neoplasm w MCC: $23,001

Transurethral procedures w MCC: $15,441

Other kidney and urinary tract procedures w/o CC/MCC: $9,029

Other kidney and urinary tract procedures w MCC: $19,107

Other kidney and urinary tract procedures w CC: $14,888

Transurethral prostatectomy w/o CC/MCC: $4,362

Transurethral prostatectomy w CC/MCC: $7,713

Female reproductive system reconstructive procedures: $5,629

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,819

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 40%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	5%
State:	5%

Usually

Here:	23%
Washington:	21%

Always

Here:	72%
Washington:	74%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	5%
Washington:	5%

Usually

Here:	17%
State:	16%

Always

Here:	78%
Washington:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	13%
Washington:	10%

Usually

Here:	29%
State:	28%

Always

This Hospital:	58%
State:	62%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	8%
Washington:	6%

Usually

This Hospital:	27%
State:	25%

Always

This Hospital:	65%
State:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	19%
State:	20%

Usually

Here:	20%
State:	20%

Always

This Hospital:	61%
Washington:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	10%
State:	9%

Usually

This Hospital:	25%
Washington:	20%

Always

Here:	65%
State:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	23%
State:	14%

Usually

This Hospital:	35%
Washington:	34%

Always

Here:	42%
State:	52%

Were patients given information about what to do during their recovery at home?

Yes

Here:	83%
State:	84%

Here:	17%
State:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
State:	8%

7 or 8

Here:	25%
Washington:	25%

9 or 10

Here:	65%
State:	67%

Would patients recommend the hospital to friends and family?

Here:	4%
State:	5%

Yes, probably

This Hospital:	24%
Washington:	23%

Yes, definitely

Here:	72%
State:	72%

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