WESTERN MARYLAND REGIONAL MEDICAL CENTER - CUMBERLAND, MD

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WESTERN MARYLAND REGIONAL MEDICAL CENTER
12500 WILLOWBROOK ROAD
CUMBERLAND, MD, 21502

Phone (make sure to verify first before calling): (240) 964-8001

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Dialysis Facility located within this hospital: WESTERN MARYLAND REGIONAL DIALYSIS CENTER

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 39.40
Registered Professional Nurses : 230.40
Other Salaried Personnel : 648.00
Certified Registered Nurse Anesthetists (CRNA) : 7.80
Dieticians : 3.00
Physical Therapists : 2.50
Registered Pharmacists : 9.70
Respiratory Therapists : 19.20
Physicians : 10.00
Medical Social Workers : 2.80

Number Of Beds

Total: 240
Total Certified: 240

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	36.100%
State:	34.963%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	7.400%
Maryland:	5.869%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.062%
State:	0.057%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.010%
State:	0.015%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	97.0%
Maryland:	98.9%

Percent of Patients Given Aspirin at Discharge

This Hospital:	98.0%
Maryland:	98.8%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	83.0%
State:	92.3%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	91.0%
State:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
State:	99.5%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	86.0%
State:	94.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	99.0%
State:	97.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	93.0%
Maryland:	93.8%

Percent of Patients Given Discharge Instructions

Here:	84.0%
State:	85.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	98.0%
Maryland:	98.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	85.0%
Maryland:	94.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	91.0%
Maryland:	92.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	90.0%
State:	97.4%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	84.0%
Maryland:	92.0%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	82.0%
Maryland:	88.0%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	87.0%
State:	91.5%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	91.0%
Maryland:	95.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	88.0%
Maryland:	94.2%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
Maryland:	97.8%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	79.0%
Maryland:	89.9%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	80.0%
State:	91.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	88.0%
State:	90.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	63.0%
State:	91.5%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	83.0%
State:	92.0%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	16.5%
Maryland:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	11.5%
State:	10.6%

30-Day Mortality Rates from Pneumonia

Here:	11.4%
State:	10.8%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.5%
State:	20.7%

30-Day Readmission Rates from Heart Failure

Here:	23.3%
Maryland:	25.9%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.8%
Maryland:	19.5%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $6,187

Acute myocardial infarction, discharged alive w MCC: $8,133

Acute myocardial infarction, discharged alive w CC: $6,006

Heart failure and shock w/o CC/MCC: $3,719

Heart failure and shock w MCC: $7,594

Heart failure and shock w CC: $4,789

Chronic obstructive pulmonary disease w/o CC/MCC: $3,835

Chronic obstructive pulmonary disease w MCC: $6,221

Chronic obstructive pulmonary disease w CC: $5,450

Simple pneumonia and pleurisy w MCC: $7,308

Diabetes w MCC: $8,532

Chest Pain: $2,455

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $29,461

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $61,452

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $37,760

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $28,250

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $44,147

Cardiac defibrillator implant w/o cardiac cath w MCC: $52,253

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $46,737

Extracranial procedures w/o CC/MCC: $6,545

Extracranial procedures w CC: $7,735

Coronary bypass w/o cardiac cath w/o MCC: $21,136

Coronary bypass w/o cardiac cath w MCC: $29,267

Permanent cardiac pacemaker implant w/o CC/MCC: $15,212

Permanent cardiac pacemaker implant w CC: $20,515

Perc cardiovasc proc w drug-eluting stent w/o MCC: $14,039

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,161

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,988

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,287

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $12,566

Hernia procedures except inguinal and femoral w MCC: $17,649

Hernia procedures except inguinal and femoral w CC: $11,743

Major small and large bowel procedures w/o CC/MCC: $10,827

Major small and large bowel procedures w CC: $13,738

Major small and large bowel procedures w MCC: $26,285

Stomach, esophageal duodenal proc w/o CC/MCC: $12,416

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $22,434

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,163

Biopsies of musculoskeletal system and connective tissue w CC: $18,881

Other musculoskelet sys and conn tiss O.R. proc w MCC: $20,590

Kidney and ureter procedures for neoplasm w/o CC/MCC: $8,577

Kidney and ureter procedures for neoplasm w MCC: $14,836

Kidney and ureter procedures for neoplasm w CC: $14,023

Kidney and ureter procedures for non-neoplasm w MCC: $13,057

Transurethral procedures w MCC: $6,239

Other kidney and urinary tract procedures w MCC: $26,912

Transurethral prostatectomy w/o CC/MCC: $4,714

Transurethral prostatectomy w CC/MCC: $6,506

Female reproductive system reconstructive procedures: $7,427

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $6,486

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	6%
Maryland:	7%

Usually

This Hospital:	23%
Maryland:	20%

Always

This Hospital:	71%
Maryland:	73%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	6%
Maryland:	6%

Usually

Here:	19%
Maryland:	17%

Always

This Hospital:	75%
Maryland:	77%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	14%
State:	15%

Usually

Here:	25%
Maryland:	28%

Always

This Hospital:	61%
Maryland:	57%

How often was patients' pain well controlled?

Sometimes or never

Here:	7%
Maryland:	9%

Usually

This Hospital:	28%
Maryland:	25%

Always

This Hospital:	65%
State:	66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	27%
State:	25%

Usually

This Hospital:	20%
Maryland:	19%

Always

This Hospital:	53%
State:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	9%
State:	14%

Usually

Here:	22%
State:	23%

Always

Here:	69%
State:	63%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	14%
State:	15%

Usually

This Hospital:	38%
State:	32%

Always

Here:	48%
Maryland:	53%

Were patients given information about what to do during their recovery at home?

Yes

Here:	83%
Maryland:	80%

Here:	17%
Maryland:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	11%
State:	11%

7 or 8

This Hospital:	29%
Maryland:	27%

9 or 10

This Hospital:	60%
State:	62%

Would patients recommend the hospital to friends and family?

This Hospital:	6%
Maryland:	7%

Yes, probably

Here:	30%
State:	28%

Yes, definitely

Here:	64%
State:	65%

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