ROCHESTER GENERAL HOSPITAL - ROCHESTER, NY

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ROCHESTER GENERAL HOSPITAL
1425 PORTLAND AVENUE
ROCHESTER, NY, 14621

Phone (make sure to verify first before calling): (585) 922-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Cardio-Thoracic Surgery Services
Chemotherapy Services
Child/Adolescent Psychiatric Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Geriatric Psychiatric Services
Gerontological Specialty Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Optometric Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services
Urgent Care Center Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 179.45
Registered Professional Nurses : 138.53
Other Salaried Personnel : 3148.25
Certified Registered Nurse Anesthetists (CRNA) : 4.00
Dieticians : 11.20
Occupational Therapists : 6.50
Physical Therapists : 27.05
Registered Pharmacists : 27.35
Respiratory Therapists : 32.00
Speech Pathologists Or Audiologists : 3.60
Physicians : 193.93
Medical Social Workers : 32.00
Medical Laboratory Technologists : 132.30
Nuclear Medicine Technicians : 8.55
Physician Assistants : 100.28
Diagnostic Radiology Technicians : 14.30
Nurse Practitioners: 68.23
Residents (Physicians) : 91.00
Psychologists : 3.00

Number Of Beds

Total: 528
Total Certified: 528
Psychiatric Unit Beds: 30
Rehabilitation Unit Beds: 16

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

Here:	0.165%
New York:	0.317%

Falls And Trauma

This Hospital:	0.825%
State:	0.590%

Vascular Catheter-Associated Infection

This Hospital:	0.495%
State:	0.417%

Manifestations Of Poor Glycemic Control

Here:	0.247%
New York:	0.067%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	98.0%
New York:	98.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	98.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
New York:	95.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
New York:	98.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.6%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	76.0%
New York:	87.8%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	27
State:	12

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	82.0%
State:	96.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	99.0%
New York:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	97.0%
State:	94.1%

Percent of Patients Given Discharge Instructions

Here:	92.0%
State:	89.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New York:	98.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	88.0%
State:	92.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	98.0%
New York:	94.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New York:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	95.0%
State:	91.8%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	89.0%
State:	90.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	85.0%
State:	91.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
New York:	96.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	99.0%
State:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	99.0%
State:	96.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	96.0%
State:	93.8%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	96.0%
New York:	95.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	98.0%
State:	93.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
New York:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	97.0%
New York:	89.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	93.0%
State:	91.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	92.0%
New York:	91.6%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	90.0%
New York:	93.2%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	12.9%
State:	15.2%

30-Day Mortality Rates from Heart Failure

This Hospital:	10.6%
New York:	10.6%

30-Day Mortality Rates from Pneumonia

This Hospital:	10.2%
New York:	11.4%

30-Day Readmission Rates from Heart Attack

Here:	22.5%
State:	21.1%

30-Day Readmission Rates from Heart Failure

This Hospital:	25.7%
State:	26.1%

30-Day Readmission Rates from Pneumonia

Here:	20.8%
New York:	19.6%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 41%

How often did nurses communicate well with patients?

Sometimes or never

Here:	4%
State:	8%

Usually

Here:	17%
New York:	21%

Always

This Hospital:	79%
State:	71%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	6%

Usually

This Hospital:	16%
New York:	18%

Always

This Hospital:	80%
State:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	10%
New York:	16%

Usually

This Hospital:	28%
State:	28%

Always

This Hospital:	62%
State:	56%

How often was patients' pain well controlled?

Sometimes or never

Here:	6%
New York:	10%

Usually

This Hospital:	24%
New York:	25%

Always

Here:	70%
State:	65%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	20%
State:	25%

Usually

This Hospital:	17%
State:	19%

Always

Here:	63%
New York:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	8%
State:	11%

Usually

This Hospital:	26%
State:	23%

Always

This Hospital:	66%
New York:	66%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	21%
New York:	18%

Usually

Here:	37%
State:	34%

Always

This Hospital:	42%
New York:	48%

Were patients given information about what to do during their recovery at home?

Yes

Here:	91%
State:	80%

This Hospital:	9%
New York:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	7%
New York:	12%

7 or 8

This Hospital:	22%
New York:	29%

9 or 10

This Hospital:	71%
New York:	59%

Would patients recommend the hospital to friends and family?

This Hospital:	3%
New York:	7%

Yes, probably

Here:	19%
State:	30%

Yes, definitely

Here:	78%
State:	63%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $543

Acute myocardial infarction, discharged alive w MCC: $1,195

Acute myocardial infarction, discharged alive w CC: $741

Heart failure and shock w/o CC/MCC: $438

Heart failure and shock w MCC: $5,363

Heart failure and shock w CC: $629

Chronic obstructive pulmonary disease w/o CC/MCC: $2,716

Chronic obstructive pulmonary disease w MCC: $790

Chronic obstructive pulmonary disease w CC: $609

Simple pneumonia and pleurisy w MCC: $895

Diabetes w MCC: $8,220

Chest Pain: $3,213

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $2,660

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $4,871

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $27,035

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $3,077

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $3,030

Cardiac defibrillator implant w/o cardiac cath w MCC: $4,131

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $19,744

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $4,822

Extracranial procedures w/o CC/MCC: $607

Extracranial procedures w CC: $941

Coronary bypass w/o cardiac cath w/o MCC: $2,180

Coronary bypass w/o cardiac cath w MCC: $3,439

Permanent cardiac pacemaker implant w/o CC/MCC: $1,216

Permanent cardiac pacemaker implant w CC: $1,617

Perc cardiovasc proc w drug-eluting stent w/o MCC: $1,160

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,810

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $1,502

Laparoscopic cholecystectomy w/o c.d.e. w CC: $1,031

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $22,051

Hernia procedures except inguinal and femoral w/o CC/MCC: $585

Hernia procedures except inguinal and femoral w MCC: $15,355

Hernia procedures except inguinal and femoral w CC: $850

Major small and large bowel procedures w/o CC/MCC: $984

Major small and large bowel procedures w CC: $1,552

Major small and large bowel procedures w MCC: $3,133

Stomach, esophageal duodenal proc w/o CC/MCC: $881

Cervical spinal fusion w/o CC/MCC: $1,179

Cervical spinal fusion w MCC: $14,965

Cervical spinal fusion w CC: $1,606

Spinal fusion except cervical w/o MCC: $2,159

Spinal fusion except cervical w MCC: $3,613

Back and neck proc exc spinal fusion w/o CC/MCC: $569

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $1,074

Major shoulder or elbow joint procedures w CC/MCC: $1,041

Bilateral or multiple major joint procs of lower extremity w/o MCC: $1,906

Major joint replacement or reattachment of lower extremity w/o MCC: $1,217

Major joint replacement or reattachment of lower extremity w MCC: $14,727

Revision of hip or knee replacement w/o CC/MCC: $1,486

Revision of hip or knee replacement w CC: $1,857

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $894

Biopsies of musculoskeletal system and connective tissue w MCC: $2,048

Biopsies of musculoskeletal system and connective tissue w CC: $1,287

Other musculoskelet sys and conn tiss O.R. proc w MCC: $1,860

Kidney and ureter procedures for neoplasm w/o CC/MCC: $860

Kidney and ureter procedures for neoplasm w MCC: $1,988

Kidney and ureter procedures for neoplasm w CC: $1,129

Revision of hip or knee replacement w MCC: $2,755

Kidney and ureter procedures for non-neoplasm w MCC: $2,083

Bilateral or multiple major joint procs of lower extremity w MCC: $2,754

Transurethral procedures w MCC: $1,358

Other kidney and urinary tract procedures w/o CC/MCC: $8,086

Other kidney and urinary tract procedures w MCC: $17,113

Other kidney and urinary tract procedures w CC: $1,348

Transurethral prostatectomy w/o CC/MCC: $3,838

Transurethral prostatectomy w CC/MCC: $678

Female reproductive system reconstructive procedures: $495

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $527

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	42.100%
New York:	27.056%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	7.800%
State:	9.830%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.592%
State:	0.153%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.317%
State:	0.034%

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