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ROANE GENERAL HOSPITAL, D/P - SPENCER, WV

 



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Address
200 HOSPITAL DRIVE
SPENCER, WV, 25276
Phone (make sure to verify first before calling): (304) 927-4444

Number of Certified Beds: 35
Total Number of Residents: 31
Percent of Occupied Beds: 89%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: Non profit - Corporation
Located Within a Hospital?: Yes
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: Yes
Special Focus Facility?: No
Type: Skilled Nursing Facilities


Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: Stars
Quality Measures Star Rating: 3 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 4.57
Certified Nurse Aides - Full Time: 20.57
Certified Nurse Aides - Part Time: 1.37
Dietitians - Under Contract: 0.23
Food Service Personnel - Full Time: 17.90
Housekeeping Personnel - Full Time: 21.70
Licensed Practical/ Vocational Nurses - Full Time: 19.43
Licensed Practical/ Vocational Nurses - Part Time: 2.17
Nurses With Administrative Duties - Full Time: 6.74
Persons Not Included In Any Other Categories - Full Time: 38.86
Registered Nurses - Full Time: 23.66
Rn Director Of Nursing - Full Time: 1.14
Nurses With Administrative Duties - Part Time: 1.83
Medical Directors - Full Time: 1.14
Physician Extenders - Full Time: 3.43
Persons Not Included In Any Other Categories - Part Time: 4.00
Registered Nurses - Part Time: 1.83
Pharmacists - Full Time: 2.29
Physical Therapists - Full Time: 1.14
Physical Therapy Aide - Part Time: 1.94
Other Physicians - Full Time: 28.71

Provided Services

  • Activities Services Are Provided Onsite To Residents
  • Administration And Storage Of Blood Services Are Provided Onsite To Residents
  • Clinical Laboratory Services Are Provided Onsite To Residents
  • Dental Services Are Provided Onsite To Residents
  • Diagnostic Xray Services Are Provided Onsite To Residents
  • Dietary Services Are Provided Onsite To Residents
  • Housekeeping Services Are Provided Onsite To Residents
  • Nursing Services Are Provided Onsite To Residents
  • Pharmacy Services Are Provided Onsite To Residents
  • Physical Therapy Services Are Provided Onsite To Residents
  • Physician Extender Services Are Provided Onsite To Residents
  • Physician Services Are Provided Onsite To Residents
  • Podiatry Services Are Provided Onsite To Residents
  • Social Work Services Are Provided Onsite To Residents
  • Speech/Language Pathology Services Are Provided Onsite To Residents

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never
This Nursing Home:

5%
West Virginia:

6%
Usually
This Nursing Home:

19%
State:

17%
Always
This Nursing Home:

76%
West Virginia:

77%

How often did doctors communicate well with patients?

Sometimes or never
Here:

2%
State:

4%
Usually
This Nursing Home:

13%
West Virginia:

14%
Always
This Nursing Home:

85%
State:

82%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

3%
State:

12%
Usually
This Nursing Home:

26%
West Virginia:

23%
Always
Here:

71%
West Virginia:

65%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
State:

8%
Usually
Here:

20%
West Virginia:

23%
Always
Here:

74%
West Virginia:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

8%
State:

20%
Usually
This Nursing Home:

25%
State:

18%
Always
Here:

67%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
West Virginia:

9%
Usually
Here:

11%
West Virginia:

18%
Always
This Nursing Home:

81%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Nursing Home:

5%
State:

13%
Usually
This Nursing Home:

31%
State:

32%
Always
This Nursing Home:

64%
West Virginia:

55%

Were patients given information about what to do during their recovery at home?

Yes
This Nursing Home:

86%
State:

83%
No
Here:

14%
West Virginia:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Nursing Home:

17%
West Virginia:

11%
7 or 8
Here:

16%
West Virginia:

24%
9 or 10
This Nursing Home:

67%
State:

65%

Would patients recommend the hospital to friends and family?

No
Here:

2%
West Virginia:

6%
Yes, probably
This Nursing Home:

28%
West Virginia:

29%
Yes, definitely
Here:

70%
West Virginia:

65%

Quality Measures

Percent of long-stay residents who lose too much weight
Here:

9.4%
West Virginia:

8.9%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
This Nursing Home:

10.9%
State:

4.3%
Percent of long-stay residents with a urinary tract infection
Here:

3.1%
State:

9.4%
Percent of long-stay residents who have depressive symptoms
Here:

18.8%
State:

7.3%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

100.0%
State:

96.1%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Nursing Home:

100.0%
State:

94.0%
Percent of long-stay residents who received an antipsychotic medication
Here:

18.8%
West Virginia:

21.3%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Nursing Home:

11.100%
West Virginia:

8.958%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.456%
State:

0.275%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Nursing Home:

3
State:

11
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

98.0%
State:

96.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Nursing Home:

94.0%
West Virginia:

95.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Nursing Home:

95.0%
State:

96.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Nursing Home:

80.0%
West Virginia:

93.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Nursing Home:

100.0%
State:

95.7%

Outcome of Care

30-Day Mortality Rates from Pneumonia
Here:

15.6%
West Virginia:

12.3%
30-Day Readmission Rates from Pneumonia
This Nursing Home:

20.4%
West Virginia:

19.6%

Complaint Deficiency

Keep each resident's personal and medical records private and confidential: Few (Minimal harm or potential for actual harm)

Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Many (Potential for minimal harm)

An approved installation, maintenance and testing program for fire alarm systems: Many (Potential for minimal harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Many (Potential for minimal harm)

Properly installed electrical wiring and equipment: Many (Potential for minimal harm)

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Some (Minimal harm or potential for actual harm)

Properly located and lighted Exit signs: Some (Potential for minimal harm)

Properly installed electrical wiring and equipment: Some (Potential for minimal harm)

Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for: Many (Potential for minimal harm)

Allow residents to easily view the results of the nursing home's most recent survey: Many (Potential for minimal harm)

Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Some (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Few (Minimal harm or potential for actual harm)

Use a registered nurse at least 8 hours a day, 7 days a week: Many (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist: Few (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Many (Minimal harm or potential for actual harm)

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