RICHARDSON REGIONAL MEDICAL CENTER - RICHARDSON, TX

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RICHARDSON REGIONAL MEDICAL CENTER
401 W CAMPBELL RD
RICHARDSON,TX 75080

County: DALLAS
Type: Acute Care Hospitals
Phone (make sure to verify first before calling): (972) 498-4700
Emergency service: Yes
Ownership: Government - Hospital District or Authority

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	88%	85%
Heart Attack Patients Given Aspirin at Arrival	100%	92%	93%
Heart Attack Patients Given Aspirin at Discharge	98%	88%	90%
Heart Attack Patients Given Beta Blocker at Arrival	98%	86%	88%
Heart Attack Patients Given Beta Blocker at Discharge	98%	89%	91%
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival	100%	40%	39%
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival	67%	56%	60%
Heart Attack Patients Given Smoking Cessation Advice/Counseling	100%	92%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	96%	85%	84%
Heart Failure Patients Given Discharge Instructions	65%	66%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	93%	86%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	94%	84%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	78%	78%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	78%	77%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	86%	93%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	90%	86%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	81%	84%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	91%	90%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	89%	74%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	87%	69%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	92%	86%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	89%	74%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	88%	74%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	59%	62%	63%
Patients who gave a rating of 7 or 8 (medium)	24%	25%	26%
Patients who gave a rating of 6 or lower (low)	17%	13%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	76%	80%	79%
Doctors usually communicated well	16%	15%	16%
Doctors sometimes or never communicated well	8%	5%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	65%	71%	73%
Nurses usually communicated well	24%	21%	21%
Nurses sometimes or never communicated well	11%	8%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	58%	59%	60%
Patients usually received help as soon as they wanted	22%	26%	28%
Patients sometimes or never received help as soon as they wanted	20%	15%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	53%	57%	58%
Staff usually explained	22%	18%	18%
Staff sometimes or never explained	25%	25%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	67%	67%	67%
Pain was usually well controlled	23%	24%	25%
Pain was sometimes or never well controlled	10%	9%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	57%	60%	54%
Usually quiet at night	29%	28%	32%
Sometimes or never quiet at night	14%	12%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	72%	66%	68%
Room was usually clean	18%	22%	21%
Room was sometimes or never clean	10%	12%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	79%	78%	79%
No, staff did not give patients this information	21%	22%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	62%	67%	67%
YES, patients would probably recommend the hospital	25%	26%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	13%	7%	6%

Average Medicare Payment

Angioplasty Procedures and Insertion of Drug Coated Stent into Heart Artery: $14418
Back & Neck Operations Except Back or Neck Fusion: $4995
Back & Neck Operations Except Back or Neck Fusion with Complications or Preexisting Conditions: $7262
Back Fusion to Join Spine Bones, not Neck: $14593
Back Fusion to Join Spine Bones, not Neck, with Complications or Preexisting Conditions: $23713
Chest Pain: $3085
Chronic Lung Disease: $4837
Diabetes in Adults: $3952
Female Reproductive System Reconstructive Operations: $4597
Gallbladder Removal By Laparoscope: $5400
Gallbladder Removal by Laparoscope with Complications or Preexisting Conditions: $11881
Head and Neck Blood Vessel Operations: $5356
Heart Attack with Major Complications: $8062
Heart Attack without Complications: $7383
Heart Bypass Surgery: $18906
Heart Bypass Surgery with Complications or Preexisting Conditions: $26769
Heart Failure: $5578
Heart Valve Operations: $31606
Hernia Operations in Adults: $4427
Hernia Operations in Adults with Complications or Preexisting Conditions: $7394
Kidney and Bladder Operations for Cancer: $18659
Kidney and Bladder Operations with Complications or Preexisting Conditions: $13680
Major Arm & Shoulder Operations with Complications or Preexisting Conditions: $5862
Major Heart and Blood Vessel Procedures with Complications or Preexisting Conditions: $20383
Major Small & Large Intestine Operations: $17541
Minor Small and Large Bowel Procedures With Complications: $25406
Neck Fusion to Join Bones with Complications or Preexisting Conditions: $12967
Neck Fusion to Join Neck Bones: $9912
Other Bladder Operations Via the Urethra with Complications or Preexisting Conditions: $6247
Other Bone, Joint & Organ Operations with Complications or Preexisting Conditions: $9942
Other Kidney & Urinary Tract Operations: $10934
Pacemaker Implant: $11690
Pneumonia and Pleurisy in Adults With Complications or Preexisting Conditions: $5407
Removal of Prostate Via Urethra: $3018
Removal of Prostate Via Urethra with Complications or Preexisting Conditions: $4424
Repair of Previous Hip or Knee Replacement: $12035
Replacement of Hip, Knee or Ankle or Reattachment of Thigh, Foot or Ankle: $10686
Sample of Bone Removed for Evaluation of Cancer, Infections or Other Bone Disorders: $10697
Stomach & Esophagus Operations in Adults with Complications or Preexisting Conditions: $24471
Uterus & Ovary Operations: $4173

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