PHYSICIANS' MEDICAL CENTER LLC - NEW ALBANY, IN

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Addresss:
4023 REAS LN
NEW ALBANY, IN, 47150
Phone (make sure to verify first before calling): (812) 206-7660

Hospital Type: Acute Care Hospitals
Hospital Owner: Physican Ownership
Emergency Services: No

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Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

93.0%
State:

97.9%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

94.0%
State:

97.2%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

94.0%
Indiana:

98.6%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
Indiana:

96.3%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

98.0%
Indiana:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

98.0%
Indiana:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

94.0%
State:

94.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

33.0%
State:

96.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

94.0%
State:

96.4%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

90.0%
State:

97.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

87.0%
Indiana:

99.5%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 45%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
This Hospital:

11%
Indiana:

17%
Always
Here:

87%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
This Hospital:

13%
State:

14%
Always
This Hospital:

85%
State:

82%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

1%
State:

7%
Usually
Here:

12%
State:

25%
Always
This Hospital:

87%
State:

68%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

3%
State:

5%
Usually
This Hospital:

17%
State:

23%
Always
Here:

80%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

11%
State:

19%
Usually
Here:

12%
Indiana:

19%
Always
This Hospital:

77%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

4%
State:

7%
Usually
Here:

12%
Indiana:

18%
Always
Here:

84%
Indiana:

75%

How often was the area around patients' rooms kept quiet at night?

Usually
This Hospital:

11%
State:

32%
Always
This Hospital:

89%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

82%
State:

84%
No
Here:

18%
Indiana:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

4%
State:

7%
7 or 8
Here:

14%
Indiana:

20%
9 or 10
This Hospital:

82%
Indiana:

73%

Would patients recommend the hospital to friends and family?

No
Here:

2%
State:

4%
Yes, probably
This Hospital:

16%
State:

23%
Yes, definitely
Here:

82%
Indiana:

73%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$33,404
State:

$46,666
Average Total Payments
Here:

$10,951
State:

$13,103
Number of discharges: 17
This Hospital:

100.00%
Indiana:

6.30%

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