REAGAN MEMORIAL HOSPITAL - BIG LAKE, TX

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Addresss:
805 NORTH MAIN
BIG LAKE, TX, 76932
Phone (make sure to verify first before calling): (325) 844-2561

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes

Other nearby hospitals

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 5.00
Other Salaried Personnel : 19.25
Dieticians : 0.25
Physical Therapists : 0.25
Registered Pharmacists : 0.25

Number Of Beds
Total: 14
Total Certified: 14

Provided Services
Anatomical Laboratory Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Long Term Care (Swing-Beds) Services
Organ Transplant Services
Outpatient Services
Pharmacy Services
Physical Therapy Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 24%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
Texas:

5%
Usually
Here:

8%
Texas:

17%
Always
Here:

86%
Texas:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

18%
State:

4%
Usually
Here:

20%
Texas:

13%
Always
Here:

62%
State:

83%

How often did patients receive help quickly from hospital staff?

Usually
Here:

29%
State:

23%
Always
Here:

71%
State:

67%

How often was patients' pain well controlled?

Usually
This Hospital:

21%
State:

21%
Always
Here:

79%
State:

72%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

1%
Texas:

9%
Usually
Here:

18%
Texas:

18%
Always
Here:

81%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Usually
This Hospital:

54%
Texas:

25%
Always
Here:

46%
Texas:

67%

Were patients given information about what to do during their recovery at home?

Yes
Here:

93%
Texas:

83%
No
Here:

7%
Texas:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

7 or 8
Here:

36%
Texas:

21%
9 or 10
This Hospital:

64%
State:

71%
Yes, definitely
Here:

100%
Texas:

72%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

10
State:

8
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

95.6%

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