HOLLYWOOD PRESBYTERIAN MEDICAL CENTER - LOS ANGELES, CA

Submitted by:

Amanda Miller, Business Office Secretary

Queen of Angels/Hollywood Presbyterian Hospital is now located at

1300 N VERMONT AVE
LOS ANGELES, CA 90028
213-413-3000

They are no longer at

2301 Bellevue Ave.
Los Angeles, CA 90026
213-273-7000

Institution representatives - add corrected or new information about HOLLYWOOD PRESBYTERIAN MEDICAL CENTER »

Address

1300 N VERMONT AVE
LOS ANGELES, CA, 90028

Phone (make sure to verify first before calling): (213) 413-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Rehabilitation Units

Overall Star Rating: 3 Stars
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 4 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications

Average Covered Charges

Here:	$66,626
California:	$55,746

Average Total Payments

This Hospital:	$12,959
California:	$9,903

Percent of discharges

Here:	0.99%
State:	0.48%

Acute Myocardial Infarction, Discharged Alive with Major Complications

Average Covered Charges

Here:	$101,211
State:	$83,364

Average Total Payments

This Hospital:	$20,022
State:	$15,491

Percent of discharges

Here:	1.13%
State:	0.94%

Atherosclerosis without Major Complications

Average Covered Charges

This Hospital:	$31,566
California:	$28,823

Average Total Payments

Here:	$6,556
State:	$4,913

Percent of discharges

Here:	1.03%
State:	0.40%

Back and Neck Procedures Except Spinal Fusion without Complications

Average Covered Charges

Here:	$54,630
State:	$57,529

Average Total Payments

Here:	$11,108
California:	$8,621

Percent of discharges

This Hospital:	1.22%
California:	0.62%

Bronchitis and Asthma with Complications

Average Covered Charges

This Hospital:	$38,517
State:	$47,272

Average Total Payments

This Hospital:	$9,439
State:	$7,271

Percent of discharges

Here:	0.56%
State:	0.41%

Cardiac Arrhythmia and Conduction Disorders with Complications

Average Covered Charges

This Hospital:	$35,331
State:	$39,980

Average Total Payments

Here:	$9,397
California:	$7,146

Percent of discharges

This Hospital:	0.94%
California:	1.30%

Cardiac Arrhythmia and Conduction Disorders with Major Complications

Average Covered Charges

This Hospital:	$50,784
California:	$59,369

Average Total Payments

Here:	$13,825
California:	$10,810

Percent of discharges

Here:	0.75%
State:	0.79%

Cardiac Arrhythmia and Conduction Disorders without Complications

Average Covered Charges

Here:	$24,868
State:	$28,713

Average Total Payments

Here:	$6,397
California:	$4,819

Percent of discharges

This Hospital:	1.13%
California:	1.18%

Cellulitis with Major Complications

Average Covered Charges

This Hospital:	$73,791
State:	$67,232

Average Total Payments

Here:	$17,196
State:	$12,858

Percent of discharges

This Hospital:	0.56%
California:	0.28%

Cellulitis without Major Complications

Average Covered Charges

This Hospital:	$33,057
California:	$36,707

Average Total Payments

Here:	$9,212
California:	$7,245

Percent of discharges

This Hospital:	1.74%
California:	2.08%

Chest Pain

Average Covered Charges

This Hospital:	$31,580
California:	$29,034

Average Total Payments

This Hospital:	$6,161
State:	$4,742

Percent of discharges

Here:	2.82%
California:	2.11%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

Here:	$45,471
California:	$46,809

Average Total Payments

This Hospital:	$10,958
State:	$8,290

Percent of discharges

This Hospital:	2.26%
California:	1.75%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

This Hospital:	$45,155
California:	$58,013

Average Total Payments

Here:	$13,198
California:	$10,305

Percent of discharges

This Hospital:	3.01%
California:	2.00%

Chronic Obstructive Pulmonary Disease without Complications

Average Covered Charges

This Hospital:	$30,547
California:	$35,163

Average Total Payments

Here:	$7,973
California:	$6,206

Percent of discharges

Here:	2.30%
California:	1.11%

Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath with Major Complications

Average Covered Charges

Here:	$115,538
California:	$117,989

Average Total Payments

This Hospital:	$22,425
State:	$20,259

Percent of discharges

This Hospital:	0.61%
State:	0.26%

Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications

Average Covered Charges

Here:	$79,807
State:	$62,234

Average Total Payments

This Hospital:	$12,137
State:	$9,681

Percent of discharges

Here:	2.21%
State:	1.28%

Cranial and Peripheral Nerve Disorders without Major Complications

Average Covered Charges

Here:	$33,769
California:	$42,162

Average Total Payments

Here:	$9,643
California:	$7,743

Percent of discharges

Here:	0.56%
California:	0.28%

Diabetes with Complications

Average Covered Charges

Here:	$25,231
State:	$38,964

Average Total Payments

Here:	$9,306
State:	$7,470

Percent of discharges

Here:	0.75%
California:	0.69%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications

Average Covered Charges

Here:	$42,865
California:	$55,838

Average Total Payments

This Hospital:	$12,941
State:	$10,485

Percent of discharges

Here:	0.80%
State:	0.67%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

This Hospital:	$38,001
California:	$36,899

Average Total Payments

This Hospital:	$8,037
California:	$6,233

Percent of discharges

This Hospital:	3.10%
State:	3.09%

Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications

Average Covered Charges

Here:	$37,613
California:	$37,991

Average Total Payments

Here:	$7,792
California:	$6,089

Percent of discharges

Here:	0.56%
State:	0.25%

G.I. Hemorrhage with Complications

Average Covered Charges

This Hospital:	$44,383
California:	$46,039

Average Total Payments

Here:	$11,188
State:	$8,685

Percent of discharges

This Hospital:	1.50%
California:	1.95%

G.I. Hemorrhage with Major Complications

Average Covered Charges

Here:	$82,446
California:	$80,936

Average Total Payments

Here:	$20,333
State:	$15,696

Percent of discharges

This Hospital:	0.71%
State:	0.79%

G.I. Hemorrhage without Complications

Average Covered Charges

Here:	$39,182
California:	$31,715

Average Total Payments

This Hospital:	$8,007
State:	$5,899

Percent of discharges

Here:	0.66%
California:	0.44%

G.I. Obstruction with Complications

Average Covered Charges

This Hospital:	$35,478
California:	$44,086

Average Total Payments

This Hospital:	$10,470
State:	$8,042

Percent of discharges

Here:	0.56%
State:	0.72%

G.I. Obstruction without Complications

Average Covered Charges

This Hospital:	$36,479
California:	$30,586

Average Total Payments

This Hospital:	$7,136
State:	$5,436

Percent of discharges

This Hospital:	0.52%
State:	0.47%

Heart Failure and Shock with Complications

Average Covered Charges

This Hospital:	$37,409
State:	$47,292

Average Total Payments

Here:	$11,505
California:	$8,831

Percent of discharges

This Hospital:	3.57%
State:	2.91%

Heart Failure and Shock with Major Complications

Average Covered Charges

This Hospital:	$58,104
California:	$70,963

Average Total Payments

Here:	$16,376
State:	$13,159

Percent of discharges

This Hospital:	3.15%
California:	3.03%

Heart Failure and Shock without Complications

Average Covered Charges

Here:	$25,183
California:	$32,995

Average Total Payments

This Hospital:	$7,678
California:	$5,851

Percent of discharges

This Hospital:	1.27%
California:	1.02%

Hip and Femur Procedures Except Major Joint with Complications

Average Covered Charges

Here:	$90,952
California:	$88,197

Average Total Payments

This Hospital:	$20,922
State:	$15,201

Percent of discharges

This Hospital:	0.94%
State:	1.05%

Hip and Femur Procedures Except Major Joint without Complications

Average Covered Charges

This Hospital:	$77,359
California:	$68,603

Average Total Payments

This Hospital:	$17,166
State:	$12,359

Percent of discharges

This Hospital:	0.85%
California:	0.32%

Hypertension without Major Complications

Average Covered Charges

This Hospital:	$25,431
California:	$30,058

Average Total Payments

This Hospital:	$6,877
State:	$5,453

Percent of discharges

Here:	1.36%
California:	0.19%

Infectious and Parasitic Diseases with O.R. Procedure with Major Complications

Average Covered Charges

Here:	$195,640
California:	$260,329

Average Total Payments

This Hospital:	$56,502
California:	$51,393

Percent of discharges

Here:	1.27%
California:	0.87%

Intracranial Hemorrhage or Cerebral Infarction with Complications

Average Covered Charges

Here:	$52,116
State:	$55,669

Average Total Payments

Here:	$12,970
State:	$9,837

Percent of discharges

Here:	1.50%
State:	1.65%

Intracranial Hemorrhage or Cerebral Infarction with Major Complications

Average Covered Charges

Here:	$102,310
California:	$95,326

Average Total Payments

Here:	$20,752
State:	$17,327

Percent of discharges

This Hospital:	1.69%
State:	1.11%

Intracranial Hemorrhage or Cerebral Infarction without Complications

Average Covered Charges

This Hospital:	$42,725
California:	$42,438

Average Total Payments

Here:	$9,185
State:	$6,978

Percent of discharges

Here:	0.71%
State:	0.78%

Kidney and Urinary Tract Infections with Major Complications

Average Covered Charges

Here:	$43,973
State:	$52,262

Average Total Payments

This Hospital:	$13,178
California:	$10,172

Percent of discharges

This Hospital:	1.18%
California:	0.99%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

This Hospital:	$31,081
State:	$36,114

Average Total Payments

This Hospital:	$8,748
State:	$6,728

Percent of discharges

Here:	3.24%
State:	2.98%

Laparoscopic Cholecystectomy without C.D.E. without Complications

Average Covered Charges

Here:	$56,047
California:	$55,567

Average Total Payments

Here:	$13,107
State:	$9,493

Percent of discharges

Here:	0.61%
State:	0.23%

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications

Average Covered Charges

Here:	$100,511
State:	$88,239

Average Total Payments

This Hospital:	$23,089
California:	$17,187

Percent of discharges

This Hospital:	2.02%
State:	6.26%

Medical Back Problems without Major Complications

Average Covered Charges

This Hospital:	$34,959
California:	$42,156

Average Total Payments

Here:	$9,192
State:	$6,908

Percent of discharges

Here:	1.36%
State:	0.92%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications

Average Covered Charges

This Hospital:	$36,058
California:	$49,218

Average Total Payments

Here:	$12,579
State:	$10,092

Percent of discharges

Here:	0.52%
State:	0.94%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications

Average Covered Charges

Here:	$27,550
California:	$32,446

Average Total Payments

Here:	$7,708
State:	$5,975

Percent of discharges

Here:	2.77%
State:	2.21%

Other Circulatory System Diagnoses with Major Complications

Average Covered Charges

This Hospital:	$90,131
State:	$89,034

Average Total Payments

This Hospital:	$18,769
California:	$17,349

Percent of discharges

This Hospital:	0.94%
California:	0.83%

Other Digestive System Diagnoses with Complications

Average Covered Charges

Here:	$40,346
State:	$49,604

Average Total Payments

This Hospital:	$11,136
State:	$8,812

Percent of discharges

Here:	0.89%
State:	0.66%

Other Vascular Procedures with Complications

Average Covered Charges

This Hospital:	$127,817
California:	$124,507

Average Total Payments

This Hospital:	$26,907
State:	$21,685

Percent of discharges

This Hospital:	0.52%
California:	0.44%

Other Vascular Procedures with Major Complications

Average Covered Charges

Here:	$134,183
California:	$141,530

Average Total Payments

This Hospital:	$33,815
State:	$28,554

Percent of discharges

Here:	2.73%
California:	0.56%

Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications

Average Covered Charges

This Hospital:	$121,355
State:	$102,086

Average Total Payments

This Hospital:	$22,063
California:	$16,769

Percent of discharges

Here:	0.80%
California:	1.40%

Permanent Cardiac Pacemaker Implant with Complications

Average Covered Charges

This Hospital:	$98,953
California:	$107,281

Average Total Payments

Here:	$29,701
California:	$22,071

Percent of discharges

Here:	0.66%
State:	0.47%

Pulmonary Edema and Respiratory Failure

Average Covered Charges

Here:	$59,869
State:	$64,758

Average Total Payments

Here:	$14,352
California:	$11,179

Percent of discharges

This Hospital:	0.99%
State:	1.15%

Red Blood Cell Disorders without Major Complications

Average Covered Charges

This Hospital:	$33,772
California:	$35,878

Average Total Payments

This Hospital:	$8,915
California:	$7,039

Percent of discharges

This Hospital:	1.22%
State:	1.21%

Renal Failure with Complications

Average Covered Charges

This Hospital:	$44,408
State:	$48,439

Average Total Payments

This Hospital:	$11,318
State:	$8,967

Percent of discharges

Here:	1.50%
California:	1.90%

Renal Failure with Major Complications

Average Covered Charges

This Hospital:	$53,379
State:	$72,128

Average Total Payments

Here:	$17,990
California:	$14,548

Percent of discharges

This Hospital:	1.03%
California:	1.48%

Respiratory Infections and Inflammations with Complications

Average Covered Charges

This Hospital:	$64,546
State:	$70,949

Average Total Payments

Here:	$16,375
State:	$12,543

Percent of discharges

Here:	1.83%
California:	1.04%

Respiratory Infections and Inflammations with Major Complications

Average Covered Charges

This Hospital:	$88,383
California:	$101,885

Average Total Payments

This Hospital:	$22,314
California:	$17,925

Percent of discharges

Here:	1.79%
State:	1.30%

Respiratory System Diagnosis with Ventilator Support 96+ Hours

Average Covered Charges

Here:	$163,800
State:	$262,024

Average Total Payments

This Hospital:	$48,076
State:	$48,700

Percent of discharges

Here:	0.56%
State:	0.44%

Respiratory System Diagnosis with Ventilator Support <96 Hours

Average Covered Charges

Here:	$110,356
State:	$120,888

Average Total Payments

Here:	$24,835
California:	$21,006

Percent of discharges

This Hospital:	1.22%
California:	0.92%

Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours

Average Covered Charges

This Hospital:	$234,248
State:	$277,564

Average Total Payments

This Hospital:	$59,151
California:	$53,075

Percent of discharges

This Hospital:	2.54%
California:	0.64%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

This Hospital:	$87,080
State:	$90,173

Average Total Payments

This Hospital:	$21,101
State:	$16,748

Percent of discharges

Here:	8.04%
California:	7.21%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications

Average Covered Charges

This Hospital:	$46,012
State:	$50,385

Average Total Payments

Here:	$12,701
California:	$9,612

Percent of discharges

This Hospital:	2.59%
State:	2.35%

Signs and Symptoms without Major Complications

Average Covered Charges

Here:	$27,509
State:	$35,628

Average Total Payments

Here:	$7,692
State:	$6,112

Percent of discharges

This Hospital:	0.52%
State:	0.53%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

Here:	$42,530
State:	$48,755

Average Total Payments

This Hospital:	$11,171
California:	$8,695

Percent of discharges

Here:	2.73%
State:	2.75%

Simple Pneumonia and Pleurisy with Major Complications

Average Covered Charges

Here:	$87,461
California:	$70,362

Average Total Payments

Here:	$15,913
California:	$12,496

Percent of discharges

Here:	1.60%
State:	1.89%

Simple Pneumonia and Pleurisy without Complications

Average Covered Charges

This Hospital:	$27,591
State:	$34,477

Average Total Payments

Here:	$7,785
California:	$5,838

Percent of discharges

This Hospital:	0.80%
California:	0.97%

Syncope and Collapse

Average Covered Charges

Here:	$36,892
California:	$37,038

Average Total Payments

This Hospital:	$8,036
State:	$6,233

Percent of discharges

This Hospital:	2.68%
California:	1.60%

Transient Ischemia

Average Covered Charges

This Hospital:	$38,698
California:	$37,396

Average Total Payments

This Hospital:	$8,192
California:	$6,120

Percent of discharges

This Hospital:	0.80%
State:	0.94%

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 47.00
Registered Professional Nurses : 350.00
Other Salaried Personnel : 869.00
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 6.00
Registered Pharmacists : 13.00
Respiratory Therapists : 37.00
Medical Social Workers : 5.00

Number Of Beds

Total: 410
Total Certified: 321
Rehabilitation Unit Beds: 28

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	8.800%
State:	8.180%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.418%
State:	0.170%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.058%
State:	0.043%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

This Hospital:	9.700%
California:	5.492%

Outpatients with brain CT scans who got a sinus CT scan at the same time

This Hospital:	1.900%
State:	1.898%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
California:	99.3%

Percent of Patients Given Aspirin at Discharge

Here:	96.0%
State:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
California:	96.8%

Percent of Patients Given Beta Blocker at Discharge

Here:	98.0%
State:	98.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.6%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	75.0%
California:	93.9%

Patients Given a Prescription for a Statin at Discharge

This Hospital:	97.0%
California:	97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	96.0%
State:	96.2%

Percent of Patients Given Discharge Instructions

This Hospital:	96.0%
State:	93.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
California:	99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	96.0%
California:	96.1%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	96.0%
California:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	98.1%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	97.0%
State:	95.9%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	97.0%
California:	94.3%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	98.0%
State:	95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	99.0%
California:	98.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	96.0%
California:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	96.0%
State:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	99.0%
California:	96.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	99.0%
California:	96.9%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	83.0%
State:	94.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
California:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	99.0%
State:	93.9%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	83.0%
California:	96.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	96.0%
California:	95.1%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	93.0%
State:	95.5%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	99.0%
State:	99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	15.8%
California:	14.9%

30-Day Mortality Rates from Heart Failure

This Hospital:	9.5%
State:	10.9%

30-Day Mortality Rates from Pneumonia

Here:	10.0%
State:	11.7%

30-Day Readmission Rates from Heart Attack

Here:	20.3%
State:	19.3%

30-Day Readmission Rates from Heart Failure

This Hospital:	26.9%
California:	24.4%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.1%
California:	18.3%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 19%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	13%
California:	7%

Usually

Here:	25%
California:	21%

Always

Here:	62%
California:	72%

How often did doctors communicate well with patients?

Sometimes or never

Here:	10%
California:	6%

Usually

Here:	22%
State:	17%

Always

Here:	68%
California:	77%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	18%
State:	13%

Usually

Here:	32%
State:	28%

Always

Here:	50%
State:	59%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	14%
California:	8%

Usually

This Hospital:	30%
State:	25%

Always

This Hospital:	56%
California:	67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	30%
State:	23%

Usually

Here:	20%
California:	19%

Always

This Hospital:	50%
State:	58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	20%
California:	10%

Usually

This Hospital:	22%
California:	21%

Always

This Hospital:	58%
California:	69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	15%
California:	18%

Usually

Here:	34%
State:	33%

Always

Here:	51%
State:	49%

Were patients given information about what to do during their recovery at home?

Yes

Here:	73%
California:	81%

Here:	27%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	14%
State:	10%

7 or 8

This Hospital:	25%
California:	24%

9 or 10

This Hospital:	61%
California:	66%

Would patients recommend the hospital to friends and family?

Here:	10%
State:	7%

Yes, probably

This Hospital:	33%
California:	24%

Yes, definitely

This Hospital:	57%
California:	69%

Quality Measures

Percent of long-stay high-risk residents with pressure ulcers

This Hospital:	26.1%
California:	7.5%

Percent of long-stay residents who lose too much weight

This Hospital:	8.7%
State:	6.3%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:	9.7%
State:	4.0%

Percent of long-stay residents with a urinary tract infection

This Hospital:	13.0%
State:	6.7%

Percent of long-stay residents who were physically restrained

Here:	4.1%
California:	3.6%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Hospital:	91.8%
California:	93.0%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Hospital:	93.9%
State:	94.0%

Percent of long-stay residents who received an antipsychotic medication

This Hospital:	2.1%
State:	19.0%

Hospital Acquired Conditions

Falls and injuries

This Hospital:	0.139%
State:	0.625%

Blood infection from a catheter in a large vein

This Hospital:	0.695%
State:	0.530%

Infection from a Urinary Catheter

This Hospital:	0.834%
California:	0.608%

Complaint Deficiency

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

An externally vented heating system: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Few (Minimal harm or potential for actual harm)

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm)

Provide housekeeping and maintenance services: Some (Minimal harm or potential for actual harm)

Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide proper discharge planning and communication, of the resident's health status and summary of the resident's stay: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Potential for minimal harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Tell the resident completely about his or her health status, care and treatments: Few (Minimal harm or potential for actual harm)

Let the resident refuse treatment or refuse to take part in an experiment and formulate advance directives: Few (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Keep each resident's personal and medical records private and confidential: Some (Minimal harm or potential for actual harm)

Provide a safe, clean, comfortable and homelike environment: Some (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Maintain 15 months of resident assessments in the resident's active clinical record: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Few (Minimal harm or potential for actual harm)

Make sure that residents are safe from serious medication errors: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Many (Minimal harm or potential for actual harm)

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Some (Potential for minimal harm)

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Some (Minimal harm or potential for actual harm)

A fire alarm system that can be heard throughout the facility: Few (Minimal harm or potential for actual harm)

Properly working alarms on sprinkler valves: Few (Minimal harm or potential for actual harm)

Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed: Few (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Few (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Some (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Some (Potential for minimal harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion: Some (Minimal harm or potential for actual harm)

Provide routine and 24-hour emergency dental care for each resident: Few (Immediate jeopardy to resident health or safety)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Some (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

ALEXANDRIA CARE CENTER (0.42 miles)
CHILDREN'S HOSP OF LOS ANGELES (0.19 miles)
FOUNTAIN HOME HEALTH, INC (0.33 miles)
HEAVENLY HOME HEALTHCARE, INC (0.48 miles)
HOLLYWOOD DIALYSIS CENTER (0.55 miles)
KAISER FOUNDATION HOSPITAL - LOS ANGELES (0.27 miles)
VIRGIL REHABILITATION AND SKILLED NURSING CENTER (0.52 miles)

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