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HOLLYWOOD PRESBYTERIAN MEDICAL CENTER - LOS ANGELES, CA

 



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Submitted by:Amanda Miller, Business Office Secretary
Queen of Angels/Hollywood Presbyterian Hospital is now located at

1300 N VERMONT AVE
LOS ANGELES, CA 90028
213-413-3000

They are no longer at

2301 Bellevue Ave.
Los Angeles, CA 90026
213-273-7000

Institution representatives - add corrected or new information about HOLLYWOOD PRESBYTERIAN MEDICAL CENTER »

Address
1300 N VERMONT AVE
LOS ANGELES, CA, 90028
Phone (make sure to verify first before calling): (213) 413-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Rehabilitation Units


Overall Star Rating: 3 Stars
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 4 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$66,626
California:

$55,746
Average Total Payments
This Hospital:

$12,959
California:

$9,903
Number of discharges: 21
Here:

0.99%
State:

0.48%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$101,211
State:

$83,364
Average Total Payments
This Hospital:

$20,022
State:

$15,491
Number of discharges: 24
Here:

1.13%
State:

0.94%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$31,566
California:

$28,823
Average Total Payments
Here:

$6,556
State:

$4,913
Number of discharges: 22
Here:

1.03%
State:

0.40%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$54,630
State:

$57,529
Average Total Payments
Here:

$11,108
California:

$8,621
Number of discharges: 26
This Hospital:

1.22%
California:

0.62%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$38,517
State:

$47,272
Average Total Payments
This Hospital:

$9,439
State:

$7,271
Number of discharges: 12
Here:

0.56%
State:

0.41%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$35,331
State:

$39,980
Average Total Payments
Here:

$9,397
California:

$7,146
Number of discharges: 20
This Hospital:

0.94%
California:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$50,784
California:

$59,369
Average Total Payments
Here:

$13,825
California:

$10,810
Number of discharges: 16
Here:

0.75%
State:

0.79%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$24,868
State:

$28,713
Average Total Payments
Here:

$6,397
California:

$4,819
Number of discharges: 24
This Hospital:

1.13%
California:

1.18%
Cellulitis with Major Complications
Average Covered Charges
This Hospital:

$73,791
State:

$67,232
Average Total Payments
Here:

$17,196
State:

$12,858
Number of discharges: 12
This Hospital:

0.56%
California:

0.28%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$33,057
California:

$36,707
Average Total Payments
Here:

$9,212
California:

$7,245
Number of discharges: 37
This Hospital:

1.74%
California:

2.08%
Chest Pain
Average Covered Charges
This Hospital:

$31,580
California:

$29,034
Average Total Payments
This Hospital:

$6,161
State:

$4,742
Number of discharges: 60
Here:

2.82%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$45,471
California:

$46,809
Average Total Payments
This Hospital:

$10,958
State:

$8,290
Number of discharges: 48
This Hospital:

2.26%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$45,155
California:

$58,013
Average Total Payments
Here:

$13,198
California:

$10,305
Number of discharges: 64
This Hospital:

3.01%
California:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$30,547
California:

$35,163
Average Total Payments
Here:

$7,973
California:

$6,206
Number of discharges: 49
Here:

2.30%
California:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath with Major Complications
Average Covered Charges
Here:

$115,538
California:

$117,989
Average Total Payments
This Hospital:

$22,425
State:

$20,259
Number of discharges: 13
This Hospital:

0.61%
State:

0.26%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$79,807
State:

$62,234
Average Total Payments
This Hospital:

$12,137
State:

$9,681
Number of discharges: 47
Here:

2.21%
State:

1.28%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
Here:

$33,769
California:

$42,162
Average Total Payments
Here:

$9,643
California:

$7,743
Number of discharges: 12
Here:

0.56%
California:

0.28%
Diabetes with Complications
Average Covered Charges
Here:

$25,231
State:

$38,964
Average Total Payments
Here:

$9,306
State:

$7,470
Number of discharges: 16
Here:

0.75%
California:

0.69%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$42,865
California:

$55,838
Average Total Payments
This Hospital:

$12,941
State:

$10,485
Number of discharges: 17
Here:

0.80%
State:

0.67%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$38,001
California:

$36,899
Average Total Payments
This Hospital:

$8,037
California:

$6,233
Number of discharges: 66
This Hospital:

3.10%
State:

3.09%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$37,613
California:

$37,991
Average Total Payments
Here:

$7,792
California:

$6,089
Number of discharges: 12
Here:

0.56%
State:

0.25%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$44,383
California:

$46,039
Average Total Payments
Here:

$11,188
State:

$8,685
Number of discharges: 32
This Hospital:

1.50%
California:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$82,446
California:

$80,936
Average Total Payments
Here:

$20,333
State:

$15,696
Number of discharges: 15
This Hospital:

0.71%
State:

0.79%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$39,182
California:

$31,715
Average Total Payments
This Hospital:

$8,007
State:

$5,899
Number of discharges: 14
Here:

0.66%
California:

0.44%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$35,478
California:

$44,086
Average Total Payments
This Hospital:

$10,470
State:

$8,042
Number of discharges: 12
Here:

0.56%
State:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$36,479
California:

$30,586
Average Total Payments
This Hospital:

$7,136
State:

$5,436
Number of discharges: 11
This Hospital:

0.52%
State:

0.47%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$37,409
State:

$47,292
Average Total Payments
Here:

$11,505
California:

$8,831
Number of discharges: 76
This Hospital:

3.57%
State:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$58,104
California:

$70,963
Average Total Payments
Here:

$16,376
State:

$13,159
Number of discharges: 67
This Hospital:

3.15%
California:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$25,183
California:

$32,995
Average Total Payments
This Hospital:

$7,678
California:

$5,851
Number of discharges: 27
This Hospital:

1.27%
California:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$90,952
California:

$88,197
Average Total Payments
This Hospital:

$20,922
State:

$15,201
Number of discharges: 20
This Hospital:

0.94%
State:

1.05%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
This Hospital:

$77,359
California:

$68,603
Average Total Payments
This Hospital:

$17,166
State:

$12,359
Number of discharges: 18
This Hospital:

0.85%
California:

0.32%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$25,431
California:

$30,058
Average Total Payments
This Hospital:

$6,877
State:

$5,453
Number of discharges: 29
Here:

1.36%
California:

0.19%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$195,640
California:

$260,329
Average Total Payments
This Hospital:

$56,502
California:

$51,393
Number of discharges: 27
Here:

1.27%
California:

0.87%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$52,116
State:

$55,669
Average Total Payments
Here:

$12,970
State:

$9,837
Number of discharges: 32
Here:

1.50%
State:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$102,310
California:

$95,326
Average Total Payments
Here:

$20,752
State:

$17,327
Number of discharges: 36
This Hospital:

1.69%
State:

1.11%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$42,725
California:

$42,438
Average Total Payments
Here:

$9,185
State:

$6,978
Number of discharges: 15
Here:

0.71%
State:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$43,973
State:

$52,262
Average Total Payments
This Hospital:

$13,178
California:

$10,172
Number of discharges: 25
This Hospital:

1.18%
California:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$31,081
State:

$36,114
Average Total Payments
This Hospital:

$8,748
State:

$6,728
Number of discharges: 69
Here:

3.24%
State:

2.98%
Laparoscopic Cholecystectomy without C.D.E. without Complications
Average Covered Charges
Here:

$56,047
California:

$55,567
Average Total Payments
Here:

$13,107
State:

$9,493
Number of discharges: 13
Here:

0.61%
State:

0.23%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$100,511
State:

$88,239
Average Total Payments
This Hospital:

$23,089
California:

$17,187
Number of discharges: 43
This Hospital:

2.02%
State:

6.26%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$34,959
California:

$42,156
Average Total Payments
Here:

$9,192
State:

$6,908
Number of discharges: 29
Here:

1.36%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$36,058
California:

$49,218
Average Total Payments
Here:

$12,579
State:

$10,092
Number of discharges: 11
Here:

0.52%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$27,550
California:

$32,446
Average Total Payments
Here:

$7,708
State:

$5,975
Number of discharges: 59
Here:

2.77%
State:

2.21%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$90,131
State:

$89,034
Average Total Payments
This Hospital:

$18,769
California:

$17,349
Number of discharges: 20
This Hospital:

0.94%
California:

0.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$40,346
State:

$49,604
Average Total Payments
This Hospital:

$11,136
State:

$8,812
Number of discharges: 19
Here:

0.89%
State:

0.66%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$127,817
California:

$124,507
Average Total Payments
This Hospital:

$26,907
State:

$21,685
Number of discharges: 11
This Hospital:

0.52%
California:

0.44%
Other Vascular Procedures with Major Complications
Average Covered Charges
Here:

$134,183
California:

$141,530
Average Total Payments
This Hospital:

$33,815
State:

$28,554
Number of discharges: 58
Here:

2.73%
California:

0.56%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$121,355
State:

$102,086
Average Total Payments
This Hospital:

$22,063
California:

$16,769
Number of discharges: 17
Here:

0.80%
California:

1.40%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$98,953
California:

$107,281
Average Total Payments
Here:

$29,701
California:

$22,071
Number of discharges: 14
Here:

0.66%
State:

0.47%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$59,869
State:

$64,758
Average Total Payments
Here:

$14,352
California:

$11,179
Number of discharges: 21
This Hospital:

0.99%
State:

1.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$33,772
California:

$35,878
Average Total Payments
This Hospital:

$8,915
California:

$7,039
Number of discharges: 26
This Hospital:

1.22%
State:

1.21%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$44,408
State:

$48,439
Average Total Payments
This Hospital:

$11,318
State:

$8,967
Number of discharges: 32
Here:

1.50%
California:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$53,379
State:

$72,128
Average Total Payments
Here:

$17,990
California:

$14,548
Number of discharges: 22
This Hospital:

1.03%
California:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$64,546
State:

$70,949
Average Total Payments
Here:

$16,375
State:

$12,543
Number of discharges: 39
Here:

1.83%
California:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$88,383
California:

$101,885
Average Total Payments
This Hospital:

$22,314
California:

$17,925
Number of discharges: 38
Here:

1.79%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$163,800
State:

$262,024
Average Total Payments
This Hospital:

$48,076
State:

$48,700
Number of discharges: 12
Here:

0.56%
State:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$110,356
State:

$120,888
Average Total Payments
Here:

$24,835
California:

$21,006
Number of discharges: 26
This Hospital:

1.22%
California:

0.92%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$234,248
State:

$277,564
Average Total Payments
This Hospital:

$59,151
California:

$53,075
Number of discharges: 54
This Hospital:

2.54%
California:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$87,080
State:

$90,173
Average Total Payments
This Hospital:

$21,101
State:

$16,748
Number of discharges: 171
Here:

8.04%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$46,012
State:

$50,385
Average Total Payments
Here:

$12,701
California:

$9,612
Number of discharges: 55
This Hospital:

2.59%
State:

2.35%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$27,509
State:

$35,628
Average Total Payments
Here:

$7,692
State:

$6,112
Number of discharges: 11
This Hospital:

0.52%
State:

0.53%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$42,530
State:

$48,755
Average Total Payments
This Hospital:

$11,171
California:

$8,695
Number of discharges: 58
Here:

2.73%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$87,461
California:

$70,362
Average Total Payments
Here:

$15,913
California:

$12,496
Number of discharges: 34
Here:

1.60%
State:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$27,591
State:

$34,477
Average Total Payments
Here:

$7,785
California:

$5,838
Number of discharges: 17
This Hospital:

0.80%
California:

0.97%
Syncope and Collapse
Average Covered Charges
Here:

$36,892
California:

$37,038
Average Total Payments
This Hospital:

$8,036
State:

$6,233
Number of discharges: 57
This Hospital:

2.68%
California:

1.60%
Transient Ischemia
Average Covered Charges
This Hospital:

$38,698
California:

$37,396
Average Total Payments
This Hospital:

$8,192
California:

$6,120
Number of discharges: 17
This Hospital:

0.80%
State:

0.94%

Provided Services

  • Nuclear Medicine Services
  • Acute Renal Dialysis Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Neonatal Nursery Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Optometric Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 47.00
Registered Professional Nurses : 350.00
Other Salaried Personnel : 869.00
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 6.00
Registered Pharmacists : 13.00
Respiratory Therapists : 37.00
Medical Social Workers : 5.00

Number Of Beds

Total: 410
Total Certified: 321
Rehabilitation Unit Beds: 28

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

8.800%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.418%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.058%
State:

0.043%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

9.700%
California:

5.492%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.900%
State:

1.898%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

99.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
Here:

96.0%
State:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
California:

96.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

98.0%
State:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

75.0%
California:

93.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

97.0%
California:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

96.0%
State:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

96.0%
State:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

96.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

96.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

97.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

98.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
California:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

96.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

96.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
California:

96.9%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

83.0%
State:

94.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

99.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

83.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

96.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

93.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

15.8%
California:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

9.5%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

10.0%
State:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

20.3%
State:

19.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.9%
California:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.1%
California:

18.3%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 19%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

13%
California:

7%
Usually
Here:

25%
California:

21%
Always
Here:

62%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

10%
California:

6%
Usually
Here:

22%
State:

17%
Always
Here:

68%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

18%
State:

13%
Usually
Here:

32%
State:

28%
Always
Here:

50%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

14%
California:

8%
Usually
This Hospital:

30%
State:

25%
Always
This Hospital:

56%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

30%
State:

23%
Usually
Here:

20%
California:

19%
Always
This Hospital:

50%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

20%
California:

10%
Usually
This Hospital:

22%
California:

21%
Always
This Hospital:

58%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

15%
California:

18%
Usually
Here:

34%
State:

33%
Always
Here:

51%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

73%
California:

81%
No
Here:

27%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

14%
State:

10%
7 or 8
This Hospital:

25%
California:

24%
9 or 10
This Hospital:

61%
California:

66%

Would patients recommend the hospital to friends and family?

No
Here:

10%
State:

7%
Yes, probably
This Hospital:

33%
California:

24%
Yes, definitely
This Hospital:

57%
California:

69%

Quality Measures

Percent of long-stay high-risk residents with pressure ulcers
This Hospital:

26.1%
California:

7.5%
Percent of long-stay residents who lose too much weight
This Hospital:

8.7%
State:

6.3%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Here:

9.7%
State:

4.0%
Percent of long-stay residents with a urinary tract infection
This Hospital:

13.0%
State:

6.7%
Percent of long-stay residents who were physically restrained
Here:

4.1%
California:

3.6%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

91.8%
California:

93.0%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

93.9%
State:

94.0%
Percent of long-stay residents who received an antipsychotic medication
This Hospital:

2.1%
State:

19.0%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.139%
State:

0.625%
Blood infection from a catheter in a large vein
This Hospital:

0.695%
State:

0.530%
Infection from a Urinary Catheter
This Hospital:

0.834%
California:

0.608%

Complaint Deficiency

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

An externally vented heating system: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Few (Minimal harm or potential for actual harm)

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm)

Provide housekeeping and maintenance services: Some (Minimal harm or potential for actual harm)

Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Provide proper discharge planning and communication, of the resident's health status and summary of the resident's stay: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Some (Potential for minimal harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Tell the resident completely about his or her health status, care and treatments: Few (Minimal harm or potential for actual harm)

Let the resident refuse treatment or refuse to take part in an experiment and formulate advance directives: Few (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Keep each resident's personal and medical records private and confidential: Some (Minimal harm or potential for actual harm)

Provide a safe, clean, comfortable and homelike environment: Some (Minimal harm or potential for actual harm)

Make sure each resident receives an accurate assessment by a qualified health professional: Few (Minimal harm or potential for actual harm)

Allow the resident the right to participate in the planning or revision of the resident's care plan: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm)

Maintain 15 months of resident assessments in the resident's active clinical record: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%: Few (Minimal harm or potential for actual harm)

Make sure that residents are safe from serious medication errors: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Few (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Many (Minimal harm or potential for actual harm)

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Some (Potential for minimal harm)

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Some (Minimal harm or potential for actual harm)

A fire alarm system that can be heard throughout the facility: Few (Minimal harm or potential for actual harm)

Properly working alarms on sprinkler valves: Few (Minimal harm or potential for actual harm)

Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed: Few (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Few (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Some (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Some (Potential for minimal harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion: Some (Minimal harm or potential for actual harm)

Provide routine and 24-hour emergency dental care for each resident: Few (Immediate jeopardy to resident health or safety)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Corridor and hallway doors that block smoke: Few (Minimal harm or potential for actual harm)

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Some (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

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