PROVIDENCE HOOD RIVER MEMORIAL HOSPITAL - HOOD RIVER, OR

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PROVIDENCE HOOD RIVER MEMORIAL HOSPITAL
811 13TH STREET
HOOD RIVER,OR 97031

County: HOOD RIVER
Type: Critical Access Hospitals
Phone (make sure to verify first before calling): (541) 386-3911
Emergency service: Yes
Ownership: Voluntary non-profit - Other

Quality Measure Score

	Here	State Average	Nation Average
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	91%	85%
Heart Attack Patients Given Aspirin at Arrival	100%	93%	93%
Heart Attack Patients Given Aspirin at Discharge	100%	95%	90%
Heart Attack Patients Given Beta Blocker at Arrival	100%	92%	88%
Heart Attack Patients Given Beta Blocker at Discharge	100%	94%	91%

	Here	State Average	Nation Average
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)	100%	86%	84%
Heart Failure Patients Given Discharge Instructions	50%	56%	66%
Heart Failure Patients Given Smoking Cessation Advice/Counseling	33%	77%	86%
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function	65%	82%	85%

	Here	State Average	Nation Average
Pneumonia Patients Assessed and Given Influenza Vaccination	65%	70%	75%
Pneumonia Patients Assessed and Given Pneumococcal Vaccination	85%	73%	75%
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival	100%	96%	93%
Pneumonia Patients Given Oxygenation Assessment	100%	100%	99%
Pneumonia Patients Given Smoking Cessation Advice/Counseling	33%	81%	84%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)	97%	87%	86%
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics	100%	90%	90%

	Here	State Average	Nation Average
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision	97%	79%	82%
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots	63%	72%	75%
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery	99%	90%	90%
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries	70%	75%	79%
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery	89%	75%	78%

Hospital Consumer Assessment of Healthcare Providers & Systems Survey

How do patients rate the hospital overall?

	Here	State Average	Nation Average
Patients who gave a rating of 9 or 10 (high)	69%	65%	63%
Patients who gave a rating of 7 or 8 (medium)	23%	26%	26%
Patients who gave a rating of 6 or lower (low)	8%	9%	11%

How often did doctors communicate well with patients?

	Here	State Average	Nation Average
Doctors always communicated well	83%	78%	79%
Doctors usually communicated well	13%	17%	16%
Doctors sometimes or never communicated well	4%	5%	5%

How often did nurses communicate well with patients?

	Here	State Average	Nation Average
Nurses always communicated well	78%	73%	73%
Nurses usually communicated well	19%	23%	21%
Nurses sometimes or never communicated well	3%	4%	6%

How often did patients receive help quickly from hospital staff?

	Here	State Average	Nation Average
Patients always received help as soon as they wanted	73%	63%	60%
Patients usually received help as soon as they wanted	22%	28%	28%
Patients sometimes or never received help as soon as they wanted	5%	9%	12%

How often did staff explain about medicines before giving them to patients?

	Here	State Average	Nation Average
Staff always explained	67%	59%	58%
Staff usually explained	20%	19%	18%
Staff sometimes or never explained	13%	22%	24%

How often was patients' pain well controlled?

	Here	State Average	Nation Average
Pain was always well controlled	74%	68%	67%
Pain was usually well controlled	21%	25%	25%
Pain was sometimes or never well controlled	5%	7%	8%

How often was the area around patients' rooms kept quiet at night?

	Here	State Average	Nation Average
Always quiet at night	60%	52%	54%
Usually quiet at night	30%	35%	32%
Sometimes or never quiet at night	10%	13%	14%

How often were the patients' rooms and bathrooms kept clean?

	Here	State Average	Nation Average
Room was always clean	74%	69%	68%
Room was usually clean	21%	21%	21%
Room was sometimes or never clean	5%	10%	11%

Were patients given information about what to do during their recovery at home?

	Here	State Average	Nation Average
Yes, staff did give patients this information	83%	81%	79%
No, staff did not give patients this information	17%	19%	21%

Would patients recommend the hospital to friends and family?

	Here	State Average	Nation Average
YES, patients would definitely recommend the hospital	77%	70%	67%
YES, patients would probably recommend the hospital	20%	25%	27%
NO, patients would not recommend the hospital (they probably would not or definitely would not recommend it)	3%	5%	6%

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