PROVIDENCE HOLY CROSS MEDICAL CENTER - MISSION HILLS, CA

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PROVIDENCE HOLY CROSS MEDICAL CENTER
15031 RINALDI ST
MISSION HILLS, CA, 91345

Phone (make sure to verify first before calling): (818) 365-8051

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 30.50
Registered Professional Nurses : 143.00
Other Salaried Personnel : 604.64
Dieticians : 1.00
Occupational Therapists : 2.77
Physical Therapists : 5.45
Registered Pharmacists : 6.97
Respiratory Therapists : 8.30
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 3.10

Number Of Beds

Total: 257
Total Certified: 257
Rehabilitation Unit Beds: 13

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

Here:	0.301%
California:	0.142%

Falls And Trauma

Here:	0.452%
State:	0.456%

Vascular Catheter-Associated Infection

This Hospital:	0.602%
State:	0.437%

Catheter-Associated UTI

This Hospital:	0.151%
State:	0.313%

Manifestations Of Poor Glycemic Control

This Hospital:	0.151%
California:	0.036%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	31.600%
State:	27.382%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	11.200%
California:	8.494%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.047%
California:	0.224%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.052%
California:	0.054%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $6,730

Acute myocardial infarction, discharged alive w MCC: $15,016

Acute myocardial infarction, discharged alive w CC: $9,451

Heart failure and shock w/o CC/MCC: $5,587

Heart failure and shock w MCC: $11,299

Heart failure and shock w CC: $7,792

Chronic obstructive pulmonary disease w/o CC/MCC: $5,614

Chronic obstructive pulmonary disease w MCC: $10,084

Chronic obstructive pulmonary disease w CC: $7,551

Simple pneumonia and pleurisy w MCC: $11,087

Diabetes w MCC: $10,522

Chest Pain: $4,112

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $33,949

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $54,804

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $20,942

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $39,267

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $19,866

Cardiac defibrillator implant w/o cardiac cath w MCC: $51,941

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $45,664

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $61,540

Extracranial procedures w/o CC/MCC: $7,743

Extracranial procedures w CC: $1,068

Coronary bypass w/o cardiac cath w/o MCC: $22,801

Coronary bypass w/o cardiac cath w MCC: $36,959

Permanent cardiac pacemaker implant w/o CC/MCC: $15,523

Permanent cardiac pacemaker implant w CC: $20,033

Perc cardiovasc proc w drug-eluting stent w/o MCC: $14,802

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $8,717

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $19,165

Laparoscopic cholecystectomy w/o c.d.e. w CC: $12,774

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $27,627

Hernia procedures except inguinal and femoral w/o CC/MCC: $7,466

Hernia procedures except inguinal and femoral w CC: $10,850

Major small and large bowel procedures w/o CC/MCC: $12,555

Major small and large bowel procedures w CC: $19,121

Major small and large bowel procedures w MCC: $39,983

Stomach, esophageal duodenal proc w/o CC/MCC: $2,359

Cervical spinal fusion w/o CC/MCC: $14,812

Cervical spinal fusion w MCC: $41,254

Cervical spinal fusion w CC: $50,486

Spinal fusion except cervical w/o MCC: $27,556

Spinal fusion except cervical w MCC: $1,068

Back and neck proc exc spinal fusion w/o CC/MCC: $7,261

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $13,312

Major shoulder or elbow joint procedures w CC/MCC: $13,308

Major joint replacement or reattachment of lower extremity w/o MCC: $15,537

Major joint replacement or reattachment of lower extremity w MCC: $22,180

Revision of hip or knee replacement w/o CC/MCC: $18,960

Revision of hip or knee replacement w CC: $19,753

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $11,409

Biopsies of musculoskeletal system and connective tissue w MCC: $25,369

Biopsies of musculoskeletal system and connective tissue w CC: $16,426

Other musculoskelet sys and conn tiss O.R. proc w MCC: $23,755

Kidney and ureter procedures for neoplasm w/o CC/MCC: $10,652

Kidney and ureter procedures for neoplasm w MCC: $25,369

Kidney and ureter procedures for neoplasm w CC: $14,414

Revision of hip or knee replacement w MCC: $35,158

Kidney and ureter procedures for non-neoplasm w MCC: $13,462

Bilateral or multiple major joint procs of lower extremity w MCC: $41,930

Transurethral procedures w MCC: $1,068

Other kidney and urinary tract procedures w/o CC/MCC: $5,600

Other kidney and urinary tract procedures w MCC: $21,440

Other kidney and urinary tract procedures w CC: $8,865

Transurethral prostatectomy w/o CC/MCC: $2,925

Transurethral prostatectomy w CC/MCC: $4,861

Female reproductive system reconstructive procedures: $6,316

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $6,529

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	5%
State:	8%

Usually

Here:	22%
State:	22%

Always

This Hospital:	73%
State:	70%

How often did doctors communicate well with patients?

Sometimes or never

Here:	7%
California:	7%

Usually

This Hospital:	17%
State:	17%

Always

Here:	76%
California:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	14%
State:	15%

Usually

This Hospital:	26%
State:	28%

Always

This Hospital:	60%
State:	57%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	7%
California:	9%

Usually

Here:	25%
California:	25%

Always

This Hospital:	68%
State:	66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	20%
State:	25%

Usually

This Hospital:	22%
California:	19%

Always

Here:	58%
California:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	6%
California:	11%

Usually

This Hospital:	23%
California:	21%

Always

This Hospital:	71%
California:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	24%
California:	19%

Usually

This Hospital:	35%
State:	34%

Always

Here:	41%
California:	47%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	77%
State:	79%

Here:	23%
State:	21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	8%
California:	11%

7 or 8

Here:	21%
California:	25%

9 or 10

Here:	71%
State:	64%

Would patients recommend the hospital to friends and family?

Here:	4%
State:	7%

Yes, probably

This Hospital:	22%
State:	25%

Yes, definitely

Here:	74%
State:	68%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	98.6%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
California:	98.2%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
California:	95.6%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
State:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.6%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	99.0%
State:	91.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	3
California:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
State:	96.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
California:	98.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
California:	94.9%

Percent of Patients Given Discharge Instructions

Here:	98.0%
State:	91.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
California:	98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	100.0%
California:	95.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
State:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	97.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	98.0%
California:	92.5%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	100.0%
State:	91.1%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	100.0%
State:	93.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
California:	96.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	96.0%
State:	92.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	99.0%
California:	96.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	95.0%
California:	89.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	98.0%
State:	90.8%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	90.0%
California:	93.2%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.4%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	96.0%
California:	88.3%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	96.0%
California:	91.5%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	98.0%
California:	90.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	94.0%
State:	92.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	15.4%
California:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	9.8%
State:	11.0%

30-Day Mortality Rates from Pneumonia

Here:	10.8%
California:	11.8%

30-Day Readmission Rates from Heart Attack

This Hospital:	21.1%
State:	19.3%

30-Day Readmission Rates from Heart Failure

Here:	23.5%
California:	24.6%

30-Day Readmission Rates from Pneumonia

This Hospital:	15.5%
State:	18.1%

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