PROVIDENCE CENTRALIA HOSPITAL - CENTRALIA, WA

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PROVIDENCE CENTRALIA HOSPITAL
914 S SCHEUBER ROAD
CENTRALIA, WA, 98531

Phone (make sure to verify first before calling): (360) 736-2803

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

Here:	4%
State:	5%

Usually

This Hospital:	20%
Washington:	21%

Always

This Hospital:	76%
Washington:	74%

How often did doctors communicate well with patients?

Sometimes or never

Here:	4%
Washington:	5%

Usually

This Hospital:	18%
Washington:	16%

Always

This Hospital:	78%
State:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	8%
State:	10%

Usually

This Hospital:	25%
Washington:	28%

Always

Here:	67%
State:	62%

How often was patients' pain well controlled?

Sometimes or never

Here:	7%
State:	6%

Usually

Here:	22%
Washington:	25%

Always

This Hospital:	71%
Washington:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	19%
State:	20%

Usually

Here:	18%
State:	20%

Always

Here:	63%
State:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	8%
State:	9%

Usually

This Hospital:	19%
State:	20%

Always

Here:	73%
Washington:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	13%
Washington:	14%

Usually

This Hospital:	35%
Washington:	34%

Always

Here:	52%
Washington:	52%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	83%
State:	84%

This Hospital:	17%
State:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	9%
State:	8%

7 or 8

This Hospital:	27%
State:	25%

9 or 10

Here:	64%
State:	67%

Would patients recommend the hospital to friends and family?

This Hospital:	4%
State:	5%

Yes, probably

Here:	31%
Washington:	23%

Yes, definitely

Here:	65%
State:	72%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,466

Acute myocardial infarction, discharged alive w MCC: $11,825

Acute myocardial infarction, discharged alive w CC: $6,496

Heart failure and shock w/o CC/MCC: $4,887

Heart failure and shock w MCC: $9,884

Heart failure and shock w CC: $6,816

Chronic obstructive pulmonary disease w/o CC/MCC: $4,559

Chronic obstructive pulmonary disease w MCC: $8,820

Chronic obstructive pulmonary disease w CC: $6,605

Simple pneumonia and pleurisy w MCC: $9,698

Chest Pain: $3,597

Extracranial procedures w/o CC/MCC: $6,773

Extracranial procedures w CC: $10,509

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,625

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $16,764

Laparoscopic cholecystectomy w/o c.d.e. w CC: $11,174

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,298

Hernia procedures except inguinal and femoral w MCC: $16,828

Hernia procedures except inguinal and femoral w CC: $9,490

Major small and large bowel procedures w/o CC/MCC: $11,102

Major small and large bowel procedures w CC: $17,322

Major small and large bowel procedures w MCC: $34,974

Stomach, esophageal duodenal proc w/o CC/MCC: $11,088

Spinal fusion except cervical w/o MCC: $10,721

Back and neck proc exc spinal fusion w/o CC/MCC: $6,352

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $11,644

Bilateral or multiple major joint procs of lower extremity w/o MCC: $21,281

Major joint replacement or reattachment of lower extremity w/o MCC: $13,591

Major joint replacement or reattachment of lower extremity w MCC: $20,923

Revision of hip or knee replacement w/o CC/MCC: $16,585

Revision of hip or knee replacement w CC: $15,152

Biopsies of musculoskeletal system and connective tissue w CC: $14,368

Female reproductive system reconstructive procedures: $5,525

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,711

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	35.700%
State:	34.459%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.551%
Washington:	0.103%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.026%
Washington:	0.023%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	100.0%
Washington:	99.0%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	99.1%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	86.0%
State:	95.7%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	96.0%
Washington:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Washington:	99.0%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	13
Washington:	11

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	36
State:	72

Median Time to Fibrinolysis

This Hospital:	154
Washington:	37

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	96.0%
State:	95.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Washington:	98.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	96.0%
Washington:	95.6%

Percent of Patients Given Discharge Instructions

This Hospital:	94.0%
Washington:	83.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Washington:	97.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	95.0%
State:	95.5%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
State:	95.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	96.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	98.0%
State:	93.8%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	98.0%
State:	90.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	99.0%
Washington:	93.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
State:	96.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	98.0%
State:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	99.0%
Washington:	97.8%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	96.0%
State:	93.1%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	96.0%
Washington:	94.5%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Washington:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	99.0%
Washington:	85.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	98.0%
Washington:	90.8%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	96.0%
State:	91.6%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	96.0%
State:	94.4%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	13.8%
Washington:	16.7%

30-Day Mortality Rates from Heart Failure

This Hospital:	10.0%
Washington:	12.7%

30-Day Mortality Rates from Pneumonia

Here:	11.1%
State:	11.9%

30-Day Readmission Rates from Heart Attack

Here:	20.2%
Washington:	18.7%

30-Day Readmission Rates from Heart Failure

Here:	23.7%
Washington:	23.5%

30-Day Readmission Rates from Pneumonia

Here:	18.9%
Washington:	17.4%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.272%
State:	0.595%

Vascular Catheter-Associated Infection

This Hospital:	0.272%
State:	0.387%

Catheter-Associated UTI

Here:	0.272%
Washington:	0.472%

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