THE QUEENS MEDICAL CENTER - HONOLULU, HI

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THE QUEENS MEDICAL CENTER
1301 PUNCHBOWL ST
HONOLULU, HI, 96813

Phone (make sure to verify first before calling): (808) 538-9011

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: No
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 53.85
Registered Professional Nurses : 739.90
Other Salaried Personnel : 1793.25
Certified Registered Nurse Anesthetists (CRNA) : 6.00
Dieticians : 11.00
Occupational Therapists : 5.00
Physical Therapists : 8.75
Registered Pharmacists : 25.75
Respiratory Therapists : 30.50
Speech Pathologists Or Audiologists : 2.00
Physicians : 3.00
Medical Social Workers : 21.00
Residents (Physicians) : 5.00

Number Of Beds

Total: 505
Total Certified: 505

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	27.000%
State:	29.869%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	5.100%
State:	8.569%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.090%
Hawaii:	0.111%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.003%
State:	0.012%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $7,164

Acute myocardial infarction, discharged alive w MCC: $15,985

Acute myocardial infarction, discharged alive w CC: $10,061

Heart failure and shock w/o CC/MCC: $5,948

Heart failure and shock w MCC: $12,028

Heart failure and shock w CC: $8,295

Chronic obstructive pulmonary disease w/o CC/MCC: $5,976

Chronic obstructive pulmonary disease w MCC: $10,734

Chronic obstructive pulmonary disease w CC: $8,038

Simple pneumonia and pleurisy w MCC: $11,803

Diabetes w MCC: $11,210

Chest Pain: $4,378

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $35,111

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $66,176

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $43,566

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $41,801

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $41,158

Cardiac defibrillator implant w/o cardiac cath w MCC: $55,292

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $48,610

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $65,510

Extracranial procedures w/o CC/MCC: $8,242

Extracranial procedures w CC: $12,790

Coronary bypass w/o cardiac cath w/o MCC: $29,636

Coronary bypass w/o cardiac cath w MCC: $46,720

Permanent cardiac pacemaker implant w/o CC/MCC: $16,525

Permanent cardiac pacemaker implant w CC: $21,326

Perc cardiovasc proc w drug-eluting stent w/o MCC: $15,757

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $9,279

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $20,402

Laparoscopic cholecystectomy w/o c.d.e. w CC: $5,314

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $29,456

Hernia procedures except inguinal and femoral w/o CC/MCC: $7,948

Hernia procedures except inguinal and femoral w MCC: $20,479

Hernia procedures except inguinal and femoral w CC: $11,550

Major small and large bowel procedures w/o CC/MCC: $13,365

Major small and large bowel procedures w CC: $21,080

Major small and large bowel procedures w MCC: $42,563

Stomach, esophageal duodenal proc w/o CC/MCC: $11,970

Cervical spinal fusion w/o CC/MCC: $15,768

Cervical spinal fusion w MCC: $9,061

Cervical spinal fusion w CC: $21,522

Spinal fusion except cervical w/o MCC: $29,333

Spinal fusion except cervical w MCC: $49,088

Back and neck proc exc spinal fusion w/o CC/MCC: $7,730

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $14,171

Major shoulder or elbow joint procedures w/o CC/MCC: $8,919

Major shoulder or elbow joint procedures w CC/MCC: $13,739

Bilateral or multiple major joint procs of lower extremity w/o MCC: $25,162

Major joint replacement or reattachment of lower extremity w/o MCC: $16,540

Major joint replacement or reattachment of lower extremity w MCC: $27,104

Revision of hip or knee replacement w/o CC/MCC: $20,183

Revision of hip or knee replacement w CC: $25,233

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $12,145

Biopsies of musculoskeletal system and connective tissue w MCC: $61,859

Biopsies of musculoskeletal system and connective tissue w CC: $17,486

Other musculoskelet sys and conn tiss O.R. proc w MCC: $25,306

Kidney and ureter procedures for neoplasm w/o CC/MCC: $11,340

Kidney and ureter procedures for neoplasm w MCC: $27,006

Kidney and ureter procedures for neoplasm w CC: $15,344

Revision of hip or knee replacement w MCC: $37,426

Kidney and ureter procedures for non-neoplasm w MCC: $27,475

Bilateral or multiple major joint procs of lower extremity w MCC: $36,352

Transurethral procedures w MCC: $18,444

Other kidney and urinary tract procedures w/o CC/MCC: $10,827

Other kidney and urinary tract procedures w MCC: $22,823

Other kidney and urinary tract procedures w CC: $17,784

Transurethral prostatectomy w/o CC/MCC: $5,211

Transurethral prostatectomy w CC/MCC: $9,213

Female reproductive system reconstructive procedures: $6,724

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $6,951

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
Hawaii:	98.4%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
Hawaii:	97.8%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	98.0%
State:	93.9%

Percent of Patients Given Beta Blocker at Discharge

Here:	99.0%
Hawaii:	97.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	99.0%
State:	97.1%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	92.0%
Hawaii:	84.7%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	6
Hawaii:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	360
State:	133

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
Hawaii:	97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Hawaii:	96.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Hawaii:	95.6%

Percent of Patients Given Discharge Instructions

Here:	94.0%
State:	85.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
Hawaii:	97.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	95.0%
State:	95.9%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	92.0%
Hawaii:	94.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	95.1%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	96.0%
Hawaii:	90.6%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	84.0%
State:	85.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	85.0%
State:	86.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
State:	96.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	93.0%
Hawaii:	92.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	98.0%
State:	97.5%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	97.0%
State:	88.1%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	98.0%
State:	89.9%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	95.0%
State:	89.6%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Hawaii:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	93.0%
Hawaii:	85.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	95.0%
Hawaii:	91.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	98.0%
State:	95.2%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	98.0%
State:	96.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	14.2%
State:	16.3%

30-Day Mortality Rates from Heart Failure

Here:	12.2%
State:	11.4%

30-Day Mortality Rates from Pneumonia

Here:	10.1%
State:	12.1%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.4%
Hawaii:	19.9%

30-Day Readmission Rates from Heart Failure

Here:	23.3%
Hawaii:	23.9%

30-Day Readmission Rates from Pneumonia

Here:	17.6%
State:	17.7%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.303%
State:	0.424%

Vascular Catheter-Associated Infection

Here:	0.505%
Hawaii:	0.276%

Catheter-Associated UTI

Here:	0.202%
State:	0.976%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 28%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
State:	7%

Usually

Here:	20%
State:	22%

Always

This Hospital:	75%
State:	71%

How often did doctors communicate well with patients?

Sometimes or never

Here:	6%
State:	6%

Usually

This Hospital:	16%
Hawaii:	17%

Always

Here:	78%
State:	77%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	8%
State:	15%

Usually

This Hospital:	23%
State:	27%

Always

Here:	69%
Hawaii:	58%

How often was patients' pain well controlled?

Sometimes or never

Here:	5%
Hawaii:	10%

Usually

Here:	26%
State:	25%

Always

This Hospital:	69%
Hawaii:	65%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	18%
State:	21%

Usually

This Hospital:	21%
State:	20%

Always

This Hospital:	61%
Hawaii:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	9%
State:	8%

Usually

Here:	24%
Hawaii:	22%

Always

Here:	67%
State:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	12%
Hawaii:	15%

Usually

Here:	35%
Hawaii:	33%

Always

Here:	53%
Hawaii:	52%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	84%
State:	79%

Here:	16%
Hawaii:	21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	7%
State:	12%

7 or 8

Here:	21%
Hawaii:	27%

9 or 10

This Hospital:	72%
State:	61%

Would patients recommend the hospital to friends and family?

This Hospital:	3%
State:	7%

Yes, probably

Here:	16%
State:	29%

Yes, definitely

Here:	81%
State:	64%

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