PROVENA MERCY MEDICAL CENTER - AURORA, IL

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PROVENA MERCY MEDICAL CENTER
1325 N HIGHLAND AVENUE
AURORA, IL, 60506

Phone (make sure to verify first before calling): (630) 859-2222

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Psychiatric Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 4.00
Registered Professional Nurses : 225.45
Other Salaried Personnel : 692.75
Certified Registered Nurse Anesthetists (CRNA) : 8.50
Occupational Therapists : 4.50
Physical Therapists : 5.00
Registered Pharmacists : 11.50
Respiratory Therapists : 15.00
Physicians : 1.50
Medical Social Workers : 1.80

Number Of Beds

Total: 370
Total Certified: 370
Psychiatric Unit Beds: 102

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	28.300%
State:	33.612%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	16.300%
State:	8.492%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.080%
State:	0.235%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.045%
State:	0.090%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.410%
Illinois:	0.497%

Vascular Catheter-Associated Infection

This Hospital:	0.614%
Illinois:	0.297%

Catheter-Associated UTI

This Hospital:	0.205%
State:	0.301%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	98.0%
Illinois:	98.7%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	95.0%
State:	96.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	98.0%
State:	98.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Illinois:	99.7%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	73.0%
Illinois:	89.2%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	9
State:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	80.0%
Illinois:	95.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	96.0%
Illinois:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	80.0%
State:	94.1%

Percent of Patients Given Discharge Instructions

Here:	95.0%
State:	89.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Illinois:	98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	93.0%
Illinois:	95.6%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	89.0%
Illinois:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	86.0%
Illinois:	90.0%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	87.0%
State:	90.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	83.0%
State:	92.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	93.0%
State:	97.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	91.0%
Illinois:	94.2%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	97.0%
State:	97.1%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	85.0%
State:	92.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	85.0%
State:	94.3%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	91.0%
Illinois:	92.1%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Illinois:	99.5%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	70.0%
Illinois:	89.1%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	87.0%
Illinois:	92.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	86.0%
State:	92.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	87.0%
State:	94.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	17.4%
State:	15.3%

30-Day Mortality Rates from Heart Failure

This Hospital:	11.3%
State:	10.7%

30-Day Mortality Rates from Pneumonia

Here:	10.6%
State:	11.4%

30-Day Readmission Rates from Heart Attack

Here:	20.7%
State:	20.6%

30-Day Readmission Rates from Heart Failure

Here:	25.1%
Illinois:	25.7%

30-Day Readmission Rates from Pneumonia

Here:	19.2%
Illinois:	19.1%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $5,544

Acute myocardial infarction, discharged alive w MCC: $11,962

Acute myocardial infarction, discharged alive w CC: $7,529

Heart failure and shock w/o CC/MCC: $4,451

Heart failure and shock w MCC: $9,001

Heart failure and shock w CC: $6,207

Chronic obstructive pulmonary disease w/o CC/MCC: $4,472

Chronic obstructive pulmonary disease w MCC: $8,033

Chronic obstructive pulmonary disease w CC: $6,015

Simple pneumonia and pleurisy w MCC: $8,832

Diabetes w MCC: $8,381

Chest Pain: $3,276

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $27,507

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $49,520

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $32,549

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $31,280

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $30,799

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $36,375

Extracranial procedures w/o CC/MCC: $6,168

Extracranial procedures w CC: $9,571

Coronary bypass w/o cardiac cath w/o MCC: $22,159

Coronary bypass w/o cardiac cath w MCC: $34,961

Permanent cardiac pacemaker implant w/o CC/MCC: $12,366

Permanent cardiac pacemaker implant w CC: $15,958

Perc cardiovasc proc w drug-eluting stent w/o MCC: $11,791

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,944

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $15,267

Laparoscopic cholecystectomy w/o c.d.e. w CC: $10,176

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $22,760

Hernia procedures except inguinal and femoral w MCC: $15,849

Hernia procedures except inguinal and femoral w CC: $11,112

Major small and large bowel procedures w/o CC/MCC: $27,663

Major small and large bowel procedures w CC: $15,775

Major small and large bowel procedures w MCC: $31,850

Cervical spinal fusion w MCC: $27,200

Cervical spinal fusion w CC: $16,080

Spinal fusion except cervical w/o MCC: $22,944

Spinal fusion except cervical w MCC: $34,991

Back and neck proc exc spinal fusion w/o CC/MCC: $54,395

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $10,967

Major shoulder or elbow joint procedures w CC/MCC: $10,763

Bilateral or multiple major joint procs of lower extremity w/o MCC: $19,380

Major joint replacement or reattachment of lower extremity w/o MCC: $12,377

Major joint replacement or reattachment of lower extremity w MCC: $20,282

Revision of hip or knee replacement w/o CC/MCC: $15,103

Revision of hip or knee replacement w CC: $18,882

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $9,088

Biopsies of musculoskeletal system and connective tissue w CC: $13,085

Other musculoskelet sys and conn tiss O.R. proc w MCC: $18,906

Kidney and ureter procedures for neoplasm w/o CC/MCC: $8,486

Kidney and ureter procedures for neoplasm w MCC: $20,209

Revision of hip or knee replacement w MCC: $48,404

Kidney and ureter procedures for non-neoplasm w MCC: $20,560

Transurethral procedures w MCC: $13,802

Other kidney and urinary tract procedures w/o CC/MCC: $8,070

Other kidney and urinary tract procedures w MCC: $17,663

Other kidney and urinary tract procedures w CC: $13,308

Transurethral prostatectomy w/o CC/MCC: $3,899

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,201

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	7%
Illinois:	6%

Usually

This Hospital:	19%
State:	19%

Always

Here:	74%
Illinois:	75%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	5%

Usually

Here:	19%
State:	16%

Always

Here:	77%
Illinois:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	12%
Illinois:	12%

Usually

Here:	33%
Illinois:	27%

Always

This Hospital:	55%
State:	61%

How often was patients' pain well controlled?

Sometimes or never

Here:	8%
Illinois:	8%

Usually

This Hospital:	29%
Illinois:	24%

Always

Here:	63%
State:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	25%
Illinois:	22%

Usually

Here:	17%
Illinois:	19%

Always

This Hospital:	58%
Illinois:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	12%
Illinois:	10%

Usually

Here:	21%
Illinois:	19%

Always

This Hospital:	67%
Illinois:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	8%
Illinois:	13%

Usually

This Hospital:	35%
State:	32%

Always

Here:	57%
Illinois:	55%

Were patients given information about what to do during their recovery at home?

Yes

Here:	84%
Illinois:	81%

Here:	16%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
State:	10%

7 or 8

Here:	29%
Illinois:	25%

9 or 10

This Hospital:	61%
Illinois:	65%

Would patients recommend the hospital to friends and family?

Here:	5%
State:	6%

Yes, probably

This Hospital:	31%
State:	27%

Yes, definitely

This Hospital:	64%
State:	67%

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