PORTAGE HEALTH HOSPITAL - HANCOCK, MI

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Addresss:
500 CAMPUS DRIVE
HANCOCK, MI, 49930
Phone (make sure to verify first before calling): (906) 483-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Swing Bed Hospitals

Dialysis Facility located within this hospital: PORTAGE HEALTH DIALYSIS CTR

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 1 Star
RN Only Star Rating: 5 Stars

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 9.00
Registered Professional Nurses : 36.00
Other Salaried Personnel : 134.00
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 1.00
Physical Therapists : 4.00
Registered Pharmacists : 2.00
Respiratory Therapists : 2.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 2.00
Medical Social Workers : 1.00

Number Of Beds
Total: 36
Total Certified: 36

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Obstetric Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 42%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
This Hospital:

11%
State:

18%
Always
This Hospital:

87%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

4%
Usually
This Hospital:

11%
State:

17%
Always
Here:

87%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

3%
Michigan:

8%
Usually
This Hospital:

15%
Michigan:

24%
Always
Here:

82%
State:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

2%
State:

6%
Usually
Here:

23%
State:

23%
Always
This Hospital:

75%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

15%
Michigan:

20%
Usually
Here:

18%
State:

19%
Always
This Hospital:

67%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

3%
State:

9%
Usually
Here:

14%
State:

20%
Always
This Hospital:

83%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

8%
State:

12%
Usually
This Hospital:

32%
Michigan:

31%
Always
Here:

60%
Michigan:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

88%
State:

86%
No
This Hospital:

12%
Michigan:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

3%
State:

8%
7 or 8
Here:

20%
Michigan:

22%
9 or 10
Here:

77%
Michigan:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

1%
Michigan:

5%
Yes, probably
Here:

20%
Michigan:

25%
Yes, definitely
Here:

79%
State:

70%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
Michigan:

99.4%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

95.4%
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
Michigan:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Michigan:

99.5%
Percent of Patients Given Discharge Instructions
This Hospital:

97.0%
State:

92.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
Michigan:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
Michigan:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

94.0%
State:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
Michigan:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

94.0%
Michigan:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
Michigan:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

99.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Michigan:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

97.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
Michigan:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

92.0%
Michigan:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Michigan:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

17.7%
State:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.4%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
Here:

13.5%
Michigan:

11.4%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.7%
State:

19.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

25.9%
Michigan:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.2%
Michigan:

18.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

44.100%
State:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.600%
State:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.099%
Michigan:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.037%
Michigan:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

5.100%
State:

5.222%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$13,885
Michigan:

$30,858
Average Total Payments
This Hospital:

$10,839
Michigan:

$12,898
Number of discharges: 14
Here:

5.58%
State:

1.21%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$11,526
State:

$15,249
Average Total Payments
This Hospital:

$6,210
Michigan:

$5,957
Number of discharges: 13
Here:

5.18%
State:

1.56%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$7,303
Michigan:

$13,281
Average Total Payments
Here:

$6,010
Michigan:

$5,883
Number of discharges: 11
This Hospital:

4.38%
State:

1.97%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$10,176
State:

$16,752
Average Total Payments
Here:

$7,575
State:

$6,838
Number of discharges: 15
Here:

5.98%
State:

2.43%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$10,424
State:

$20,754
Average Total Payments
Here:

$8,318
Michigan:

$8,256
Number of discharges: 16
This Hospital:

6.37%
State:

2.41%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$9,045
State:

$13,870
Average Total Payments
This Hospital:

$5,311
Michigan:

$5,175
Number of discharges: 22
This Hospital:

8.76%
Michigan:

3.40%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$11,805
State:

$18,450
Average Total Payments
Here:

$7,376
State:

$7,226
Number of discharges: 12
This Hospital:

4.78%
State:

2.09%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$7,773
State:

$17,110
Average Total Payments
Here:

$7,181
State:

$7,317
Number of discharges: 18
Here:

7.17%
State:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$13,762
State:

$25,094
Average Total Payments
Here:

$10,367
Michigan:

$10,533
Number of discharges: 12
This Hospital:

4.78%
Michigan:

3.04%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$25,497
Michigan:

$34,665
Average Total Payments
Here:

$13,958
State:

$12,956
Number of discharges: 13
This Hospital:

5.18%
Michigan:

0.86%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$33,113
State:

$34,590
Average Total Payments
Here:

$15,382
State:

$14,454
Number of discharges: 34
Here:

13.55%
Michigan:

5.70%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$10,994
Michigan:

$23,028
Average Total Payments
Here:

$9,821
State:

$10,117
Number of discharges: 20
Here:

7.97%
Michigan:

0.57%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$17,360
State:

$31,268
Average Total Payments
Here:

$13,456
State:

$13,308
Number of discharges: 20
Here:

7.97%
Michigan:

5.26%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$9,672
Michigan:

$16,425
Average Total Payments
Here:

$6,866
Michigan:

$7,142
Number of discharges: 31
Here:

12.35%
Michigan:

2.16%

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased
This Hospital:

4.1%
Michigan:

14.8%
Percent of long-stay residents who self-report moderate to severe pain
Here:

20.2%
State:

10.4%
Percent of long-stay high-risk residents with pressure ulcers
This Hospital:

5.0%
Michigan:

6.3%
Percent of long-stay residents who lose too much weight
Here:

5.7%
State:

7.4%
Percent of long-stay residents who have had a catheter inserted and left in their bladder
This Hospital:

9.2%
State:

4.0%
Percent of long-stay residents with a urinary tract infection
Here:

5.7%
State:

6.2%
Percent of long-stay residents who have depressive symptoms
Here:

13.5%
State:

4.8%
Percent of long-stay residents who were physically restrained
Here:

1.9%
State:

2.6%
Percent of long-stay residents experiencing one or more falls with major injury
Here:

3.8%
Michigan:

2.8%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

100.0%
Michigan:

92.5%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

98.1%
State:

94.6%
Percent of long-stay residents who received an antipsychotic medication
Here:

17.0%
State:

16.0%

Complaint Deficiency

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