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PLATEAU MEDICAL CENTER - OAK HILL, WV

 



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Address
430 MAIN STREET
OAK HILL, WV, 25901
Phone (make sure to verify first before calling): (304) 469-8600

Hospital Type: Critical Access Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Provided Services

  • Nuclear Medicine Services
  • Anesthesia Services
  • Audiology Services
  • Blood Bank Services
  • CT Scanner Services
  • Chiropractice Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • ICU - Medical/Surgical Services
  • Inpatient Surgical Services
  • Magnetic Resonance Imaging (Mri) Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.00
Registered Professional Nurses : 42.00
Other Salaried Personnel : 80.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 1.00
Registered Pharmacists : 1.00
Respiratory Therapists : 6.00
Physicians : 3.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 9.00

Number Of Beds

Total: 25
Total Certified: 25

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

9
West Virginia:

11
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

96.0%
West Virginia:

96.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
West Virginia:

98.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
West Virginia:

95.0%
Percent of Patients Given Discharge Instructions
This Hospital:

88.0%
West Virginia:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
West Virginia:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

96.0%
West Virginia:

95.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
State:

96.0%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

97.0%
West Virginia:

98.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

91.0%
West Virginia:

93.3%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

93.2%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

98.0%
West Virginia:

95.7%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

98.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
State:

96.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

96.0%
State:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

95.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
West Virginia:

96.5%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
West Virginia:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

100.0%
West Virginia:

94.5%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
West Virginia:

95.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
West Virginia:

98.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

15.6%
West Virginia:

15.5%
30-Day Mortality Rates from Heart Failure
Here:

10.1%
State:

11.6%
30-Day Mortality Rates from Pneumonia
Here:

16.2%
State:

12.3%
30-Day Readmission Rates from Heart Failure
Here:

26.6%
State:

25.6%
30-Day Readmission Rates from Pneumonia
Here:

19.3%
West Virginia:

19.6%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.033%
State:

0.275%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.105%
State:

0.071%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

1.500%
West Virginia:

5.768%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

2.500%
West Virginia:

3.183%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
West Virginia:

6%
Usually
Here:

14%
West Virginia:

17%
Always
This Hospital:

80%
State:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
West Virginia:

4%
Usually
Here:

11%
State:

14%
Always
Here:

85%
West Virginia:

82%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

11%
State:

12%
Usually
Here:

18%
West Virginia:

23%
Always
Here:

71%
West Virginia:

65%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
State:

8%
Usually
This Hospital:

19%
West Virginia:

23%
Always
This Hospital:

73%
West Virginia:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
State:

20%
Usually
Here:

16%
West Virginia:

18%
Always
This Hospital:

65%
West Virginia:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

10%
State:

9%
Usually
Here:

17%
West Virginia:

18%
Always
Here:

73%
West Virginia:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

12%
State:

13%
Usually
This Hospital:

22%
West Virginia:

32%
Always
Here:

66%
State:

55%

Were patients given information about what to do during their recovery at home?

Yes
Here:

87%
State:

83%
No
This Hospital:

13%
State:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

9%
State:

11%
7 or 8
Here:

24%
State:

24%
9 or 10
Here:

67%
West Virginia:

65%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
State:

6%
Yes, probably
Here:

30%
West Virginia:

29%
Yes, definitely
Here:

66%
State:

65%

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