NORTHERN NAVAJO MEDICAL CENTER - SHIPROCK, NM

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Addresss:
US HWY 491 NORTH
SHIPROCK, NM, 87420
Phone (make sure to verify first before calling): (505) 368-6001

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Federal
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 22.00
Registered Professional Nurses : 70.00
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Dieticians : 0.25
Physical Therapists : 2.00
Registered Pharmacists : 7.00
Physicians : 21.00
Medical Social Workers : 6.00
Physician Assistants : 5.00

Number Of Beds
Total: 69
Total Certified: 69

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Burn Care Unit Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Operating Room Services
Optometric Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

92.0%
State:

94.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

81.0%
New Mexico:

95.1%
Percent of Patients Given Discharge Instructions
This Hospital:

8.0%
New Mexico:

82.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

50.0%
State:

96.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

81.0%
State:

95.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

50.0%
State:

92.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

74.0%
New Mexico:

92.6%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

92.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

96.0%
New Mexico:

92.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

97.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
State:

97.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

85.0%
New Mexico:

95.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

85.0%
State:

96.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

67.0%
New Mexico:

94.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

94.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
New Mexico:

99.5%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

11.1%
New Mexico:

12.0%
30-Day Mortality Rates from Pneumonia
Here:

11.7%
State:

12.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.6%
New Mexico:

23.4%
30-Day Readmission Rates from Pneumonia
Here:

16.5%
State:

17.2%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 12%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

8%
State:

6%
Usually
Here:

23%
New Mexico:

18%
Always
Here:

69%
New Mexico:

76%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
New Mexico:

6%
Usually
Here:

20%
New Mexico:

15%
Always
This Hospital:

75%
New Mexico:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

13%
State:

12%
Usually
Here:

30%
New Mexico:

22%
Always
This Hospital:

57%
New Mexico:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
New Mexico:

8%
Usually
This Hospital:

24%
State:

22%
Always
This Hospital:

67%
New Mexico:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

20%
State:

19%
Usually
This Hospital:

18%
State:

17%
Always
This Hospital:

62%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

12%
State:

10%
Usually
This Hospital:

22%
New Mexico:

20%
Always
This Hospital:

66%
New Mexico:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

11%
New Mexico:

12%
Usually
This Hospital:

32%
State:

29%
Always
This Hospital:

57%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
New Mexico:

81%
No
This Hospital:

15%
New Mexico:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

12%
New Mexico:

11%
7 or 8
Here:

29%
New Mexico:

26%
9 or 10
This Hospital:

59%
State:

63%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
State:

7%
Yes, probably
This Hospital:

40%
New Mexico:

31%
Yes, definitely
This Hospital:

56%
State:

62%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
Here:

$12,678
New Mexico:

$17,374
Average Total Payments
Here:

$7,033
State:

$6,234
Number of discharges: 30
Here:

11.72%
New Mexico:

2.61%
Diabetes with Complications
Average Covered Charges
This Hospital:

$8,949
State:

$18,426
Average Total Payments
This Hospital:

$7,073
State:

$6,079
Number of discharges: 13
This Hospital:

5.08%
State:

0.75%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$6,277
New Mexico:

$17,803
Average Total Payments
This Hospital:

$5,959
New Mexico:

$5,275
Number of discharges: 28
This Hospital:

10.94%
New Mexico:

3.84%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$8,808
New Mexico:

$22,253
Average Total Payments
This Hospital:

$8,048
New Mexico:

$7,098
Number of discharges: 13
This Hospital:

5.08%
New Mexico:

2.56%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$5,175
State:

$15,552
Average Total Payments
This Hospital:

$5,820
New Mexico:

$4,687
Number of discharges: 15
This Hospital:

5.86%
New Mexico:

1.12%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$6,846
State:

$16,098
Average Total Payments
This Hospital:

$6,563
State:

$5,731
Number of discharges: 40
Here:

15.63%
State:

3.57%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$6,440
State:

$15,601
Average Total Payments
This Hospital:

$5,741
New Mexico:

$4,952
Number of discharges: 26
Here:

10.16%
State:

3.13%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$8,795
State:

$20,805
Average Total Payments
This Hospital:

$8,465
State:

$7,451
Number of discharges: 46
This Hospital:

17.97%
New Mexico:

4.13%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$8,086
New Mexico:

$14,600
Average Total Payments
Here:

$5,872
New Mexico:

$5,393
Number of discharges: 45
Here:

17.58%
New Mexico:

2.45%

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