PAYSON REGIONAL MEDICAL CENTER - PAYSON, AZ

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Please make the following corrections
99 physicians at hospital, 19 employed, 18 allied health

JOINT Comm - recertified 2010

344 employees

2006, 2009 Thomson Reuters National TOP 100 HOSPITAL recipient

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PAYSON REGIONAL MEDICAL CENTER
807 SOUTH PONDEROSA DRIVE
PAYSON, AZ, 85541

Phone (make sure to verify first before calling): (928) 474-3222

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Swing Bed Hospitals

Provided Services

Nuclear Medicine Services
Anesthesia Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 1.75
Registered Professional Nurses : 42.50
Other Salaried Personnel : 142.00
Dieticians : 1.00
Physical Therapists : 3.00
Registered Pharmacists : 2.00
Physicians : 3.00

Number Of Beds

Total: 44
Total Certified: 44

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	100.0%
Arizona:	98.5%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
Arizona:	98.1%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	5
Arizona:	11

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	98
State:	56

Median Time to Fibrinolysis

Here:	48
Arizona:	41

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	97.0%
State:	93.3%

Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival

This Hospital:	14
Arizona:	30

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
Arizona:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	93.7%

Percent of Patients Given Discharge Instructions

This Hospital:	100.0%
Arizona:	82.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Arizona:	97.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	97.0%
State:	94.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	99.0%
Arizona:	95.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Arizona:	95.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	98.0%
Arizona:	92.4%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
State:	88.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	100.0%
State:	90.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	99.0%
Arizona:	96.6%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	95.0%
Arizona:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	98.0%
Arizona:	97.3%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	96.0%
State:	88.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	98.0%
Arizona:	91.5%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	100.0%
State:	89.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	97.0%
Arizona:	92.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	97.0%
State:	93.1%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	97.0%
Arizona:	94.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	16.9%
State:	15.7%

30-Day Mortality Rates from Heart Failure

This Hospital:	10.1%
State:	10.5%

30-Day Mortality Rates from Pneumonia

Here:	10.4%
State:	10.7%

30-Day Readmission Rates from Heart Failure

This Hospital:	23.9%
State:	24.2%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.0%
Arizona:	18.0%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	36.400%
Arizona:	31.440%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	3.200%
State:	9.792%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.236%
State:	0.151%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.031%
State:	0.082%

Hospital Acquired Conditions

Falls And Trauma

Here:	0.433%
Arizona:	0.633%

Vascular Catheter-Associated Infection

Here:	0.433%
Arizona:	0.304%

Catheter-Associated UTI

Here:	0.433%
Arizona:	0.334%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,488

Acute myocardial infarction, discharged alive w MCC: $4,489

Acute myocardial infarction, discharged alive w CC: $7,249

Heart failure and shock w/o CC/MCC: $4,835

Heart failure and shock w MCC: $9,726

Heart failure and shock w CC: $6,707

Chronic obstructive pulmonary disease w/o CC/MCC: $4,867

Chronic obstructive pulmonary disease w MCC: $8,679

Chronic obstructive pulmonary disease w CC: $6,522

Simple pneumonia and pleurisy w MCC: $9,510

Diabetes w MCC: $7,569

Chest Pain: $3,566

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $34,045

Extracranial procedures w/o CC/MCC: $6,641

Extracranial procedures w CC: $10,417

Permanent cardiac pacemaker implant w/o CC/MCC: $13,407

Permanent cardiac pacemaker implant w CC: $17,303

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,558

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $16,438

Laparoscopic cholecystectomy w/o c.d.e. w CC: $11,076

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,404

Hernia procedures except inguinal and femoral w MCC: $1,024

Hernia procedures except inguinal and femoral w CC: $11,068

Major small and large bowel procedures w/o CC/MCC: $10,886

Major small and large bowel procedures w CC: $17,045

Major small and large bowel procedures w MCC: $30,543

Stomach, esophageal duodenal proc w/o CC/MCC: $9,712

Major joint replacement or reattachment of lower extremity w/o MCC: $13,419

Major joint replacement or reattachment of lower extremity w MCC: $19,196

Revision of hip or knee replacement w/o CC/MCC: $16,351

Revision of hip or knee replacement w CC: $16,943

Kidney and ureter procedures for neoplasm w MCC: $1,024

Other kidney and urinary tract procedures w/o CC/MCC: $8,784

Other kidney and urinary tract procedures w CC: $14,484

Transurethral prostatectomy w/o CC/MCC: $4,244

Transurethral prostatectomy w CC/MCC: $7,463

Female reproductive system reconstructive procedures: $5,437

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $1,024

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 29%

How often did nurses communicate well with patients?

Sometimes or never

Here:	6%
Arizona:	6%

Usually

This Hospital:	23%
State:	20%

Always

Here:	71%
State:	74%

How often did doctors communicate well with patients?

Sometimes or never

Here:	6%
Arizona:	6%

Usually

This Hospital:	19%
Arizona:	18%

Always

This Hospital:	75%
State:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	8%
State:	11%

Usually

Here:	26%
State:	26%

Always

This Hospital:	66%
Arizona:	63%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	5%
Arizona:	7%

Usually

Here:	24%
Arizona:	24%

Always

This Hospital:	71%
Arizona:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	22%
Arizona:	22%

Usually

This Hospital:	21%
State:	18%

Always

Here:	57%
State:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	14%
Arizona:	11%

Usually

Here:	27%
State:	21%

Always

Here:	59%
State:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	14%
Arizona:	13%

Usually

Here:	32%
Arizona:	32%

Always

This Hospital:	54%
State:	55%

Were patients given information about what to do during their recovery at home?

Yes

Here:	86%
Arizona:	82%

This Hospital:	14%
State:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
Arizona:	10%

7 or 8

This Hospital:	30%
Arizona:	23%

9 or 10

This Hospital:	60%
Arizona:	67%

Would patients recommend the hospital to friends and family?

Here:	6%
Arizona:	6%

Yes, probably

This Hospital:	34%
Arizona:	25%

Yes, definitely

Here:	60%
State:	69%

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