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PARK RIDGE HEALTH - HENDERSONVILLE, NC

 



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Submitted by:Julia Grathwol, web marketing
The name has been changed to Park Ridge Health. The new address is:
100 Hospital Drive
Hendersonville, NC 28792
the phone is 828 684-8501.
Submitted by:Julia Grathwol, marketing assistant
The name has been changed to Park Ridge Health. The new address is:
100 Hospital Drive
Hendersonville, NC 28792
the phone is 828 684-8501.

Institution representatives - add corrected or new information about PARK RIDGE HEALTH »

Address
100 HOSPITAL DRIVE
HENDERSONVILLE, NC, 28792
Phone (make sure to verify first before calling): (828) 684-8501

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Swing Bed Hospitals

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$12,375
State:

$14,669
Average Total Payments
This Hospital:

$5,039
North Carolina:

$5,810
Number of discharges: 17
This Hospital:

2.22%
State:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$15,189
North Carolina:

$22,422
Average Total Payments
This Hospital:

$7,408
North Carolina:

$8,780
Number of discharges: 18
Here:

2.35%
North Carolina:

1.07%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$9,265
State:

$10,855
Average Total Payments
Here:

$3,437
North Carolina:

$3,934
Number of discharges: 23
This Hospital:

3.00%
State:

1.74%
Cellulitis without Major Complications
Average Covered Charges
Here:

$10,872
North Carolina:

$13,979
Average Total Payments
This Hospital:

$4,857
North Carolina:

$5,681
Number of discharges: 19
This Hospital:

2.48%
State:

1.56%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$17,931
State:

$16,598
Average Total Payments
This Hospital:

$5,851
North Carolina:

$6,474
Number of discharges: 20
This Hospital:

2.61%
North Carolina:

1.95%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$16,884
State:

$20,025
Average Total Payments
This Hospital:

$7,055
North Carolina:

$7,977
Number of discharges: 30
This Hospital:

3.91%
State:

2.12%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$13,510
North Carolina:

$14,805
Average Total Payments
This Hospital:

$4,313
North Carolina:

$5,010
Number of discharges: 25
Here:

3.26%
State:

3.29%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$21,580
State:

$17,587
Average Total Payments
Here:

$6,164
State:

$6,877
Number of discharges: 19
Here:

2.48%
North Carolina:

2.04%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$21,817
North Carolina:

$30,201
Average Total Payments
This Hospital:

$10,091
North Carolina:

$12,281
Number of discharges: 14
This Hospital:

1.83%
State:

0.73%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$10,925
State:

$13,258
Average Total Payments
This Hospital:

$4,481
North Carolina:

$4,913
Number of discharges: 13
Here:

1.69%
North Carolina:

0.38%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$12,062
State:

$16,617
Average Total Payments
This Hospital:

$6,193
North Carolina:

$6,986
Number of discharges: 15
This Hospital:

1.96%
North Carolina:

3.07%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$21,022
North Carolina:

$23,957
Average Total Payments
This Hospital:

$8,917
North Carolina:

$10,019
Number of discharges: 24
Here:

3.13%
North Carolina:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,922
North Carolina:

$12,262
Average Total Payments
Here:

$3,992
State:

$4,640
Number of discharges: 20
Here:

2.61%
State:

1.14%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$36,322
North Carolina:

$36,549
Average Total Payments
Here:

$11,339
State:

$12,287
Number of discharges: 18
Here:

2.35%
State:

1.15%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$15,842
North Carolina:

$21,044
Average Total Payments
This Hospital:

$6,749
State:

$7,833
Number of discharges: 13
This Hospital:

1.69%
State:

1.70%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$10,937
North Carolina:

$14,052
Average Total Payments
This Hospital:

$4,600
North Carolina:

$5,326
Number of discharges: 25
Here:

3.26%
State:

2.46%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$35,130
North Carolina:

$42,293
Average Total Payments
Here:

$12,763
State:

$13,554
Number of discharges: 47
Here:

6.13%
North Carolina:

6.15%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,874
North Carolina:

$13,158
Average Total Payments
Here:

$4,053
North Carolina:

$4,790
Number of discharges: 14
This Hospital:

1.83%
State:

1.96%
Psychoses
Average Covered Charges
This Hospital:

$11,268
State:

$13,330
Average Total Payments
This Hospital:

$5,430
State:

$6,188
Number of discharges: 128
This Hospital:

16.69%
State:

0.92%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$19,327
State:

$18,944
Average Total Payments
Here:

$6,287
State:

$7,213
Number of discharges: 13
Here:

1.69%
State:

0.57%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$9,427
State:

$14,717
Average Total Payments
Here:

$4,784
North Carolina:

$5,673
Number of discharges: 16
This Hospital:

2.09%
North Carolina:

1.29%
Renal Failure with Major Complications
Average Covered Charges
Here:

$19,311
North Carolina:

$26,632
Average Total Payments
This Hospital:

$9,579
State:

$11,435
Number of discharges: 15
This Hospital:

1.96%
State:

1.71%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$16,822
State:

$22,947
Average Total Payments
This Hospital:

$9,005
North Carolina:

$9,860
Number of discharges: 19
Here:

2.48%
North Carolina:

0.84%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$19,602
State:

$32,059
Average Total Payments
This Hospital:

$11,142
North Carolina:

$12,838
Number of discharges: 73
This Hospital:

9.52%
State:

5.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$13,989
State:

$19,865
Average Total Payments
This Hospital:

$6,724
North Carolina:

$7,684
Number of discharges: 24
This Hospital:

3.13%
State:

1.78%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$15,175
State:

$17,495
Average Total Payments
This Hospital:

$5,900
North Carolina:

$6,811
Number of discharges: 36
This Hospital:

4.69%
State:

2.26%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$22,768
North Carolina:

$25,424
Average Total Payments
This Hospital:

$8,886
State:

$9,800
Number of discharges: 20
Here:

2.61%
State:

2.12%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$13,683
State:

$13,441
Average Total Payments
This Hospital:

$4,265
State:

$4,784
Number of discharges: 29
Here:

3.78%
North Carolina:

0.79%
Syncope and Collapse
Average Covered Charges
Here:

$11,835
State:

$14,967
Average Total Payments
Here:

$4,311
North Carolina:

$4,973
Number of discharges: 20
Here:

2.61%
North Carolina:

1.63%

Provided Services

  • Nuclear Medicine Services
  • Anesthesia Services
  • Blood Bank Services
  • CT Scanner Services
  • Chemotherapy Services
  • Clinical Laboratory Services
  • Dedicated Emergency Department Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Psychiatric Services
  • Emergency Services
  • Extracorporeal Shock Wave Lithotripter Services
  • Geriatric Psychiatric Services
  • Gerontological Specialty Services
  • Home Health Services
  • Hospice Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • ICU - Surgical Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Magnetic Resonance Imaging (Mri) Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Opthalmic Surgery Services
  • Organ Transplant Services
  • Orthopedic Surgery Services
  • Outpatient Rehabilitation Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Outppatient Psychiatric Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Positron Emission Tomography (Pet) Scan Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Reconstructive Surgery Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Therapeutic Radiology Services
  • Urgent Care Center Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.95
Registered Professional Nurses : 151.30
Other Salaried Personnel : 457.87
Occupational Therapists : 3.25
Physical Therapists : 6.73
Registered Pharmacists : 7.15
Respiratory Therapists : 10.75
Speech Pathologists Or Audiologists : 0.90
Physicians : 36.00
Medical Social Workers : 2.75
Medical Laboratory Technologists : 10.55
Nuclear Medicine Technicians : 2.50
Physician Assistants : 2.50
Diagnostic Radiology Technicians : 115.25
Nurse Practitioners: 3.05

Number Of Beds

Total: 103
Total Certified: 48
Psychiatric Unit Beds: 29

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
North Carolina:

99.5%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
North Carolina:

99.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

15
North Carolina:

8
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
North Carolina:

96.2%
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
State:

98.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given Discharge Instructions
Here:

100.0%
North Carolina:

93.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

94.0%
State:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
North Carolina:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

94.0%
State:

95.8%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

94.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

91.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
North Carolina:

98.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

96.0%
State:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

94.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
North Carolina:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

94.0%
State:

96.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
North Carolina:

97.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

97.0%
State:

97.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

96.0%
North Carolina:

96.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
North Carolina:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.5%
State:

15.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

12.9%
State:

11.5%
30-Day Mortality Rates from Pneumonia
Here:

12.9%
State:

12.5%
30-Day Readmission Rates from Heart Attack
Here:

18.9%
North Carolina:

19.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

21.2%
State:

24.1%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.1%
North Carolina:

18.8%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

29.500%
State:

33.381%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

11.300%
State:

8.387%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.098%
North Carolina:

0.085%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.105%
State:

0.026%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

11.300%
North Carolina:

5.566%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 33%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
North Carolina:

4%
Usually
Here:

17%
North Carolina:

16%
Always
Here:

79%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
Here:

12%
North Carolina:

13%
Always
This Hospital:

84%
North Carolina:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

8%
State:

9%
Usually
Here:

21%
North Carolina:

24%
Always
Here:

71%
North Carolina:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
North Carolina:

7%
Usually
Here:

20%
State:

22%
Always
This Hospital:

74%
North Carolina:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

20%
North Carolina:

19%
Usually
This Hospital:

18%
North Carolina:

16%
Always
Here:

62%
North Carolina:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
North Carolina:

10%
Usually
This Hospital:

12%
State:

19%
Always
This Hospital:

84%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

7%
North Carolina:

9%
Usually
Here:

30%
North Carolina:

28%
Always
This Hospital:

63%
State:

63%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
State:

84%
No
This Hospital:

16%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

5%
State:

7%
7 or 8
This Hospital:

19%
State:

23%
9 or 10
This Hospital:

76%
State:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

5%
Yes, probably
This Hospital:

16%
State:

24%
Yes, definitely
This Hospital:

81%
North Carolina:

71%

Hospital Acquired Conditions

Falls and injuries
Here:

0.689%
State:

0.641%
Blood infection from a catheter in a large vein
Here:

0.344%
North Carolina:

0.418%

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