PALOS COMMUNITY HOSPITAL - PALOS HEIGHTS, IL

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PALOS COMMUNITY HOSPITAL
12251 SOUTH 80TH AVENUE
PALOS HEIGHTS, IL, 60463

Phone (make sure to verify first before calling): (708) 923-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.25
Registered Professional Nurses : 482.00
Other Salaried Personnel : 1326.75
Dieticians : 5.75
Occupational Therapists : 5.50
Physical Therapists : 25.50
Registered Pharmacists : 16.00
Respiratory Therapists : 16.25
Speech Pathologists Or Audiologists : 1.50
Physicians : 9.25
Medical Social Workers : 12.25

Number Of Beds

Total: 436
Total Certified: 436
Psychiatric Unit Beds: 48

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

Here:	0.053%
State:	0.088%

Falls And Trauma

Here:	0.158%
Illinois:	0.497%

Catheter-Associated UTI

This Hospital:	0.053%
State:	0.301%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	46.000%
State:	33.612%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	11.200%
Illinois:	8.492%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.059%
Illinois:	0.235%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.010%
Illinois:	0.090%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
Illinois:	98.7%

Percent of Patients Given Aspirin at Discharge

This Hospital:	99.0%
Illinois:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	94.0%
Illinois:	96.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
Illinois:	98.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Illinois:	99.7%

Percent of Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival

This Hospital:	59.0%
State:	54.0%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

Here:	92.0%
State:	89.2%

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	76.0%
Illinois:	95.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	98.0%
Illinois:	94.1%

Percent of Patients Given Discharge Instructions

Here:	90.0%
State:	89.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	94.0%
Illinois:	95.6%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
Illinois:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	94.0%
Illinois:	90.0%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
State:	90.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
State:	92.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	98.0%
Illinois:	97.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	93.0%
Illinois:	94.2%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	98.0%
Illinois:	97.1%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	91.0%
State:	92.4%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	94.0%
State:	94.3%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	97.0%
Illinois:	92.1%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Illinois:	99.5%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	79.0%
Illinois:	89.1%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	85.0%
Illinois:	92.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	96.0%
Illinois:	92.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	97.0%
State:	94.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	16.4%
State:	15.3%

30-Day Mortality Rates from Heart Failure

This Hospital:	10.2%
Illinois:	10.7%

30-Day Mortality Rates from Pneumonia

Here:	8.9%
Illinois:	11.4%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.9%
State:	20.6%

30-Day Readmission Rates from Heart Failure

Here:	27.1%
Illinois:	25.7%

30-Day Readmission Rates from Pneumonia

This Hospital:	20.4%
Illinois:	19.1%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,923

Acute myocardial infarction, discharged alive w MCC: $10,986

Acute myocardial infarction, discharged alive w CC: $6,915

Heart failure and shock w/o CC/MCC: $4,088

Heart failure and shock w MCC: $8,267

Heart failure and shock w CC: $5,701

Chronic obstructive pulmonary disease w/o CC/MCC: $4,107

Chronic obstructive pulmonary disease w MCC: $7,377

Chronic obstructive pulmonary disease w CC: $5,524

Simple pneumonia and pleurisy w MCC: $8,112

Diabetes w MCC: $7,698

Chest Pain: $3,009

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $24,838

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $40,693

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $28,713

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $28,728

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $28,287

Cardiac defibrillator implant w/o cardiac cath w MCC: $38,000

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $33,407

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $45,023

Extracranial procedures w/o CC/MCC: $5,665

Extracranial procedures w CC: $8,790

Coronary bypass w/o cardiac cath w/o MCC: $20,351

Coronary bypass w/o cardiac cath w MCC: $41,543

Permanent cardiac pacemaker implant w/o CC/MCC: $11,357

Permanent cardiac pacemaker implant w CC: $14,657

Perc cardiovasc proc w drug-eluting stent w/o MCC: $10,829

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,377

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $14,021

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,346

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $20,212

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,462

Hernia procedures except inguinal and femoral w MCC: $14,075

Hernia procedures except inguinal and femoral w CC: $7,938

Major small and large bowel procedures w/o CC/MCC: $9,186

Major small and large bowel procedures w CC: $14,488

Major small and large bowel procedures w MCC: $29,252

Stomach, esophageal duodenal proc w/o CC/MCC: $8,227

Cervical spinal fusion w/o CC/MCC: $10,837

Cervical spinal fusion w MCC: $24,981

Cervical spinal fusion w CC: $13,749

Spinal fusion except cervical w/o MCC: $20,160

Spinal fusion except cervical w MCC: $31,408

Back and neck proc exc spinal fusion w/o CC/MCC: $5,312

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,739

Major shoulder or elbow joint procedures w/o CC/MCC: $7,550

Major joint replacement or reattachment of lower extremity w/o MCC: $11,367

Major joint replacement or reattachment of lower extremity w MCC: $18,628

Revision of hip or knee replacement w/o CC/MCC: $12,914

Revision of hip or knee replacement w CC: $17,342

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $8,347

Biopsies of musculoskeletal system and connective tissue w MCC: $27,491

Biopsies of musculoskeletal system and connective tissue w CC: $12,018

Other musculoskelet sys and conn tiss O.R. proc w MCC: $17,364

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,793

Kidney and ureter procedures for neoplasm w MCC: $18,560

Kidney and ureter procedures for neoplasm w CC: $10,546

Revision of hip or knee replacement w MCC: $26,788

Kidney and ureter procedures for non-neoplasm w MCC: $18,882

Transurethral procedures w MCC: $12,676

Other kidney and urinary tract procedures w MCC: $15,685

Other kidney and urinary tract procedures w CC: $12,222

Transurethral prostatectomy w/o CC/MCC: $3,581

Transurethral prostatectomy w CC/MCC: $6,332

Female reproductive system reconstructive procedures: $4,621

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,777

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 44%

How often did nurses communicate well with patients?

Sometimes or never

Here:	4%
State:	6%

Usually

Here:	20%
State:	19%

Always

Here:	76%
State:	75%

How often did doctors communicate well with patients?

Sometimes or never

Here:	4%
Illinois:	5%

Usually

Here:	16%
State:	16%

Always

Here:	80%
State:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	12%
Illinois:	12%

Usually

Here:	28%
State:	27%

Always

Here:	60%
State:	61%

How often was patients' pain well controlled?

Sometimes or never

Here:	6%
Illinois:	8%

Usually

This Hospital:	24%
Illinois:	24%

Always

Here:	70%
Illinois:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	22%
Illinois:	22%

Usually

Here:	19%
Illinois:	19%

Always

Here:	59%
Illinois:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	9%
Illinois:	10%

Usually

Here:	25%
State:	19%

Always

This Hospital:	66%
Illinois:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	18%
Illinois:	13%

Usually

Here:	39%
Illinois:	32%

Always

Here:	43%
Illinois:	55%

Were patients given information about what to do during their recovery at home?

Yes

Here:	81%
Illinois:	81%

Here:	19%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	9%
State:	10%

7 or 8

This Hospital:	28%
State:	25%

9 or 10

Here:	63%
Illinois:	65%

Would patients recommend the hospital to friends and family?

Here:	5%
State:	6%

Yes, probably

Here:	27%
Illinois:	27%

Yes, definitely

Here:	68%
Illinois:	67%

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