PACIFIC HOSPITAL OF LONG BEACH - LONG BEACH, CA

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Addresss:
2776 PACIFIC AVE
LONG BEACH, CA, 90806
Phone (make sure to verify first before calling): (562) 595-1911

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

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Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 20%

How often did nurses communicate well with patients?

Sometimes or never
Here:

10%
California:

7%
Usually
Here:

25%
California:

21%
Always
Here:

65%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

11%
State:

6%
Usually
This Hospital:

20%
California:

17%
Always
Here:

69%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

15%
State:

13%
Usually
Here:

29%
California:

28%
Always
This Hospital:

56%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

14%
State:

8%
Usually
Here:

30%
State:

25%
Always
Here:

56%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

30%
California:

23%
Usually
This Hospital:

16%
California:

19%
Always
Here:

54%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
State:

10%
Usually
This Hospital:

21%
State:

21%
Always
This Hospital:

72%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

19%
State:

18%
Usually
This Hospital:

31%
California:

33%
Always
Here:

50%
California:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

78%
State:

81%
No
This Hospital:

22%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

12%
California:

10%
7 or 8
This Hospital:

30%
California:

24%
9 or 10
Here:

58%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

10%
State:

7%
Yes, probably
This Hospital:

29%
California:

24%
Yes, definitely
This Hospital:

61%
State:

69%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

6.500%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.007%
California:

0.170%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$34,347
California:

$39,980
Average Total Payments
Here:

$8,587
State:

$7,146
Number of discharges: 15
Here:

1.15%
California:

1.30%
Cellulitis without Major Complications
Average Covered Charges
Here:

$49,204
California:

$36,707
Average Total Payments
Here:

$8,635
State:

$7,245
Number of discharges: 21
Here:

1.62%
California:

2.08%
Chest Pain
Average Covered Charges
This Hospital:

$34,973
California:

$29,034
Average Total Payments
Here:

$5,697
State:

$4,742
Number of discharges: 18
This Hospital:

1.39%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$52,191
State:

$46,809
Average Total Payments
This Hospital:

$9,556
California:

$8,290
Number of discharges: 22
This Hospital:

1.69%
State:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$62,801
State:

$58,013
Average Total Payments
This Hospital:

$11,485
State:

$10,305
Number of discharges: 15
Here:

1.15%
State:

2.00%
Diabetes with Complications
Average Covered Charges
This Hospital:

$30,393
California:

$38,964
Average Total Payments
Here:

$8,378
State:

$7,470
Number of discharges: 16
Here:

1.23%
California:

0.69%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$62,604
California:

$46,039
Average Total Payments
This Hospital:

$10,714
California:

$8,685
Number of discharges: 11
This Hospital:

0.85%
State:

1.95%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$48,619
State:

$47,292
Average Total Payments
Here:

$10,216
State:

$8,831
Number of discharges: 14
This Hospital:

1.08%
California:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$76,830
California:

$70,963
Average Total Payments
Here:

$15,134
California:

$13,159
Number of discharges: 29
Here:

2.23%
State:

3.03%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$37,565
State:

$36,114
Average Total Payments
Here:

$7,803
State:

$6,728
Number of discharges: 22
Here:

1.69%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$109,989
State:

$88,239
Average Total Payments
This Hospital:

$21,577
California:

$17,187
Number of discharges: 17
This Hospital:

1.31%
California:

6.26%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$59,556
California:

$49,218
Average Total Payments
Here:

$11,384
State:

$10,092
Number of discharges: 14
Here:

1.08%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$27,518
California:

$32,446
Average Total Payments
This Hospital:

$6,880
State:

$5,975
Number of discharges: 17
Here:

1.31%
State:

2.21%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$59,032
California:

$49,604
Average Total Payments
Here:

$10,329
California:

$8,812
Number of discharges: 16
Here:

1.23%
State:

0.66%
Psychoses
Average Covered Charges
Here:

$19,612
State:

$24,503
Average Total Payments
Here:

$9,493
State:

$8,916
Number of discharges: 818
Here:

62.97%
California:

2.32%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$33,657
California:

$35,878
Average Total Payments
This Hospital:

$8,210
California:

$7,039
Number of discharges: 13
Here:

1.00%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$48,213
California:

$48,439
Average Total Payments
Here:

$10,314
State:

$8,967
Number of discharges: 30
Here:

2.31%
California:

1.90%
Renal Failure with Major Complications
Average Covered Charges
Here:

$92,016
State:

$72,128
Average Total Payments
Here:

$16,508
California:

$14,548
Number of discharges: 14
This Hospital:

1.08%
State:

1.48%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$30,178
California:

$38,752
Average Total Payments
This Hospital:

$7,795
California:

$6,932
Number of discharges: 11
Here:

0.85%
State:

0.59%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$242,549
California:

$277,564
Average Total Payments
This Hospital:

$54,302
California:

$53,075
Number of discharges: 17
This Hospital:

1.31%
California:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$99,793
California:

$90,173
Average Total Payments
This Hospital:

$19,420
State:

$16,748
Number of discharges: 96
Here:

7.39%
State:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$52,751
State:

$50,385
Average Total Payments
Here:

$11,571
State:

$9,612
Number of discharges: 17
Here:

1.31%
State:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$52,644
California:

$48,755
Average Total Payments
This Hospital:

$10,230
State:

$8,695
Number of discharges: 24
Here:

1.85%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$114,816
State:

$70,362
Average Total Payments
Here:

$17,025
California:

$12,496
Number of discharges: 12
Here:

0.92%
California:

1.89%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

92.0%
California:

99.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
Here:

88.0%
California:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

92.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

92.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

90.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

93.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

90.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

83.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

92.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

49.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

96.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

94.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

97.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

97.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

11.6%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.5%
California:

11.7%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.9%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

18.3%
California:

18.3%

Hospital Acquired Conditions

Falls and injuries
Here:

0.778%
California:

0.625%
Blood infection from a catheter in a large vein
This Hospital:

0.778%
California:

0.530%
Severe pressure sores (bed sores)
This Hospital:

0.259%
California:

0.321%

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