OUR LADY'S HAVEN - FAIRHAVEN, MA
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Address 71 CENTER STREETPhone (make sure to verify first before calling): (508) 999-4561 Number of Certified Beds: 117 Total Number of Residents: 107 Percent of Occupied Beds: 91% Sprinkler Status: Fully Sprinklered Program Participation: Medicare and Medicaid Type of Ownership: Non profit - Church related Located Within a Hospital?: No Multi Nursing Home Ownership?: No Resident and Family Councils: Both Continuing Care Retirement Community?: No Quality Indicator Survey?: No Special Focus Facility?: No Type: Skilled Nursing Facilities Overall Star Rating: 2 Stars Health Inspections Star Rating: 1 Star Nurse Staffing Star Rating: 5 Stars Quality Measures Star Rating: 2 Stars RN Only Star Rating: 5 Stars Employment Full-Time EquivalentAdministrative Staff - Full Time: 8.00Administrative Staff - Part Time: 1.04 Certified Nurse Aides - Full Time: 42.34 Certified Nurse Aides - Part Time: 20.37 Dietitians - Under Contract: 0.29 Food Service Personnel - Full Time: 6.50 Food Service Personnel - Part Time: 8.04 Housekeeping Personnel - Full Time: 12.54 Licensed Practical/ Vocational Nurses - Full Time: 6.86 Licensed Practical/ Vocational Nurses - Part Time: 10.77 Medical Directors - Under Contract: 0.11 Mental Health Services Personnel - Under Contract: 0.01 Nurses With Administrative Duties - Full Time: 6.86 Persons Not Included In Any Other Categories - Full Time: 3.43 Physical Therapists - Under Contract: 1.10 Registered Nurses - Full Time: 2.29 Rn Director Of Nursing - Full Time: 1.14 Social Workers - Full Time: 1.14 Activities Professionals - Full Time: 1.14 Nurses With Administrative Duties - Part Time: 0.57 Occupational Therapists - Under Contract: 0.76 Pharmacists - Under Contract: 0.11 Podiatrists - Under Contract: 0.06 Speech Pathologists - Under Contract: 0.71 Physician Extenders - Under Contract: 0.06 Persons Not Included In Any Other Categories - Part Time: 2.20 Registered Nurses - Part Time: 5.77 Occupational Therapy Assistants - Under Contract: 1.13 Housekeeping Personnel - Part Time: 2.63 Provided Services
Staff InformationNumber of Registered Nurses Hours Per Resident Per Day
Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day
Total Number of Licensed Staff Hours Per Resident Per Day
Number of ,Certified Nurse Assistant Hours Per Resident Per Day
Number Therapy Hours Per Resident Per Day
Quality MeasuresPercent of long-stay residents whose need for help with daily activities has increased
Percent of long-stay residents who self-report moderate to severe pain
Percent of long-stay high-risk residents with pressure ulcers
Percent of long-stay residents who lose too much weight
Percent of long-stay residents who have had a catheter inserted and left in their bladder
Percent of long-stay residents with a urinary tract infection
Percent of long-stay residents who were physically restrained
Percent of long-stay residents experiencing one or more falls with major injury
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who self-report moderate to severe pain
Percent of short-stay residents with Pressure ulcers that are new or worsened
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Percent of short-stay residents who newly received an antipsychotic medication
Percent of long-stay residents who received an antipsychotic medication
Complaint DeficiencyImmediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)Develop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home: Few (Minimal harm or potential for actual harm) Provide necessary care and services to maintain the highest well being of each resident : Few (Immediate jeopardy to resident health or safety) Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm) Give the resident's representative the ability to exercise the resident's rights: Few (Minimal harm or potential for actual harm) Try to resolve each resident's complaints quickly: Some (Minimal harm or potential for actual harm) Determine if it is safe for the resident to self-administer drugs: Few (Minimal harm or potential for actual harm) 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm) Provide medically-related social services to help each resident achieve the highest possible quality of life: Few (Minimal harm or potential for actual harm) Provide a safe, clean, comfortable and homelike environment: Some (Minimal harm or potential for actual harm) Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm) Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm) Make sure services provided by the nursing facility meet professional standards of quality: Few (Minimal harm or potential for actual harm) Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Immediate jeopardy to resident health or safety) Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function: Few (Minimal harm or potential for actual harm) Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion: Few (Minimal harm or potential for actual harm) Give the right treatment and services to residents who have mental or psychosocial problems adjusting: Few (Immediate jeopardy to resident health or safety) Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm) Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature: Some (Minimal harm or potential for actual harm) Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm) Have a program that investigates, controls and keeps infection from spreading: Many (Minimal harm or potential for actual harm) Keep all essential equipment working safely: Some (Minimal harm or potential for actual harm) Put firmly secured handrails on each side of hallways: Few (Minimal harm or potential for actual harm) Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action: Some (Minimal harm or potential for actual harm) Other nearby hospitals and nursing homes
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