OTSEGO MEMORIAL HOSPITAL - GAYLORD, MI

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Addresss:
825 N CENTER AVE
GAYLORD, MI, 49735
Phone (make sure to verify first before calling): (989) 731-2100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 9.10
Registered Professional Nurses : 68.10
Other Salaried Personnel : 230.45
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Dieticians : 0.50
Occupational Therapists : 1.00
Physical Therapists : 2.00
Registered Pharmacists : 4.00
Respiratory Therapists : 3.00
Physicians : 18.00
Medical Social Workers : 1.00
Physician Assistants : 2.00

Number Of Beds
Total: 53
Total Certified: 53

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

8
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

97.0%
State:

95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Michigan:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

95.0%
Michigan:

92.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

96.0%
Michigan:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

97.0%
State:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

97.0%
Michigan:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
Michigan:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
Michigan:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
Michigan:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Michigan:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

94.0%
Michigan:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

98.0%
State:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

12.9%
State:

10.8%
30-Day Mortality Rates from Pneumonia
Here:

13.3%
Michigan:

11.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.5%
State:

25.2%
30-Day Readmission Rates from Pneumonia
Here:

17.4%
Michigan:

18.7%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$14,222
Michigan:

$20,754
Average Total Payments
This Hospital:

$8,124
State:

$8,256
Number of discharges: 28
This Hospital:

7.71%
Michigan:

2.41%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$10,771
State:

$12,026
Average Total Payments
This Hospital:

$4,895
State:

$5,048
Number of discharges: 23
Here:

6.34%
Michigan:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$12,751
Michigan:

$13,870
Average Total Payments
This Hospital:

$4,838
State:

$5,175
Number of discharges: 13
Here:

3.58%
Michigan:

3.40%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$8,556
State:

$17,110
Average Total Payments
This Hospital:

$6,524
State:

$7,317
Number of discharges: 20
This Hospital:

5.51%
Michigan:

3.09%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$7,106
Michigan:

$11,986
Average Total Payments
Here:

$4,717
Michigan:

$4,982
Number of discharges: 20
Here:

5.51%
Michigan:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$25,353
Michigan:

$34,665
Average Total Payments
This Hospital:

$13,326
Michigan:

$12,956
Number of discharges: 11
Here:

3.03%
Michigan:

0.86%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$8,670
Michigan:

$20,410
Average Total Payments
Here:

$7,171
State:

$8,126
Number of discharges: 15
Here:

4.13%
State:

1.41%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$7,353
State:

$12,900
Average Total Payments
Here:

$5,098
State:

$5,490
Number of discharges: 13
This Hospital:

3.58%
State:

2.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$28,316
Michigan:

$34,590
Average Total Payments
Here:

$14,530
State:

$14,454
Number of discharges: 100
Here:

27.55%
State:

5.70%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$9,467
Michigan:

$11,978
Average Total Payments
This Hospital:

$4,760
Michigan:

$4,928
Number of discharges: 18
This Hospital:

4.96%
Michigan:

1.81%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$16,003
State:

$31,268
Average Total Payments
This Hospital:

$12,274
Michigan:

$13,308
Number of discharges: 13
This Hospital:

3.58%
State:

5.26%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$12,110
Michigan:

$16,425
Average Total Payments
This Hospital:

$6,756
State:

$7,142
Number of discharges: 53
This Hospital:

14.60%
State:

2.16%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$9,199
State:

$11,947
Average Total Payments
This Hospital:

$4,942
Michigan:

$4,951
Number of discharges: 25
This Hospital:

6.89%
Michigan:

0.82%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$56,440
State:

$59,725
Average Total Payments
Here:

$30,459
Michigan:

$26,977
Number of discharges: 11
Here:

3.03%
State:

1.02%

Complaint Deficiency

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

48.700%
Michigan:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

11.600%
Michigan:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.044%
Michigan:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.017%
Michigan:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

6.300%
State:

5.222%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
This Hospital:

18%
State:

18%
Always
Here:

78%
Michigan:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
Michigan:

4%
Usually
Here:

16%
State:

17%
Always
This Hospital:

80%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

6%
Michigan:

8%
Usually
Here:

25%
State:

24%
Always
Here:

69%
Michigan:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

9%
State:

6%
Usually
This Hospital:

24%
Michigan:

23%
Always
This Hospital:

67%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
State:

20%
Usually
This Hospital:

15%
Michigan:

19%
Always
This Hospital:

67%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

8%
Michigan:

9%
Usually
Here:

23%
Michigan:

20%
Always
Here:

69%
Michigan:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

15%
Michigan:

12%
Usually
This Hospital:

34%
Michigan:

31%
Always
Here:

51%
Michigan:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
State:

86%
No
Here:

15%
Michigan:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
Michigan:

8%
7 or 8
This Hospital:

28%
Michigan:

22%
9 or 10
This Hospital:

63%
State:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

7%
Michigan:

5%
Yes, probably
This Hospital:

29%
State:

25%
Yes, definitely
Here:

64%
State:

70%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
This Hospital:

55.1%
Michigan:

21.5%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

1.8%
Michigan:

1.6%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

90.5%
State:

84.1%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

84.2%
Michigan:

82.9%

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