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OTSEGO MEMORIAL HOSPITAL - GAYLORD, MI

 



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Address
825 N CENTER AVE
GAYLORD, MI, 49735
Phone (make sure to verify first before calling): (989) 731-2100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes


Overall Star Rating: 5 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$14,222
State:

$20,754
Average Total Payments
This Hospital:

$8,124
Michigan:

$8,256
Number of discharges: 28
Here:

7.71%
Michigan:

2.41%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$10,771
State:

$12,026
Average Total Payments
This Hospital:

$4,895
Michigan:

$5,048
Number of discharges: 23
This Hospital:

6.34%
State:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$12,751
State:

$13,870
Average Total Payments
This Hospital:

$4,838
State:

$5,175
Number of discharges: 13
Here:

3.58%
Michigan:

3.40%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$8,556
Michigan:

$17,110
Average Total Payments
Here:

$6,524
Michigan:

$7,317
Number of discharges: 20
Here:

5.51%
Michigan:

3.09%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$7,106
State:

$11,986
Average Total Payments
This Hospital:

$4,717
State:

$4,982
Number of discharges: 20
This Hospital:

5.51%
State:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$25,353
Michigan:

$34,665
Average Total Payments
This Hospital:

$13,326
State:

$12,956
Number of discharges: 11
Here:

3.03%
State:

0.86%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$8,670
State:

$20,410
Average Total Payments
Here:

$7,171
Michigan:

$8,126
Number of discharges: 15
This Hospital:

4.13%
State:

1.41%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$7,353
State:

$12,900
Average Total Payments
Here:

$5,098
State:

$5,490
Number of discharges: 13
Here:

3.58%
State:

2.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$28,316
Michigan:

$34,590
Average Total Payments
This Hospital:

$14,530
State:

$14,454
Number of discharges: 100
Here:

27.55%
Michigan:

5.70%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$9,467
State:

$11,978
Average Total Payments
Here:

$4,760
State:

$4,928
Number of discharges: 18
Here:

4.96%
Michigan:

1.81%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$16,003
State:

$31,268
Average Total Payments
This Hospital:

$12,274
Michigan:

$13,308
Number of discharges: 13
This Hospital:

3.58%
Michigan:

5.26%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$12,110
Michigan:

$16,425
Average Total Payments
Here:

$6,756
State:

$7,142
Number of discharges: 53
Here:

14.60%
State:

2.16%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$9,199
Michigan:

$11,947
Average Total Payments
Here:

$4,942
Michigan:

$4,951
Number of discharges: 25
This Hospital:

6.89%
Michigan:

0.82%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$56,440
Michigan:

$59,725
Average Total Payments
Here:

$30,459
Michigan:

$26,977
Number of discharges: 11
This Hospital:

3.03%
State:

1.02%

Provided Services

  • Nuclear Medicine Services
  • Acute Renal Dialysis Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Hospice Services
  • ICU - Medical/Surgical Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 9.10
Registered Professional Nurses : 68.10
Other Salaried Personnel : 230.45
Certified Registered Nurse Anesthetists (CRNA) : 2.00
Dieticians : 0.50
Occupational Therapists : 1.00
Physical Therapists : 2.00
Registered Pharmacists : 4.00
Respiratory Therapists : 3.00
Physicians : 18.00
Medical Social Workers : 1.00
Physician Assistants : 2.00

Number Of Beds

Total: 53
Total Certified: 53

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
This Hospital:

18%
Michigan:

18%
Always
This Hospital:

78%
Michigan:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Michigan:

4%
Usually
This Hospital:

16%
State:

17%
Always
This Hospital:

80%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
State:

8%
Usually
Here:

25%
Michigan:

24%
Always
This Hospital:

69%
Michigan:

68%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
State:

6%
Usually
Here:

24%
Michigan:

23%
Always
This Hospital:

67%
Michigan:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
State:

20%
Usually
Here:

15%
Michigan:

19%
Always
This Hospital:

67%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

8%
Michigan:

9%
Usually
This Hospital:

23%
Michigan:

20%
Always
Here:

69%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

15%
Michigan:

12%
Usually
This Hospital:

34%
State:

31%
Always
This Hospital:

51%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
Michigan:

86%
No
This Hospital:

15%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

9%
State:

8%
7 or 8
Here:

28%
State:

22%
9 or 10
This Hospital:

63%
State:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

7%
State:

5%
Yes, probably
This Hospital:

29%
Michigan:

25%
Yes, definitely
This Hospital:

64%
State:

70%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
Here:

55.1%
State:

21.5%
Percent of short-stay residents with Pressure ulcers that are new or worsened
This Hospital:

1.8%
State:

1.6%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

90.5%
State:

84.1%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

84.2%
Michigan:

82.9%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

8
Michigan:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

97.0%
State:

95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Michigan:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

94.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

95.0%
Michigan:

92.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
Michigan:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

97.0%
Michigan:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

96.0%
Michigan:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

97.0%
Michigan:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

99.0%
Michigan:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

97.0%
Michigan:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
Michigan:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Michigan:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

100.0%
Michigan:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

94.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

98.0%
Michigan:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

12.9%
State:

10.8%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.3%
State:

11.4%
30-Day Readmission Rates from Heart Failure
Here:

23.5%
State:

25.2%
30-Day Readmission Rates from Pneumonia
Here:

17.4%
State:

18.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

48.700%
Michigan:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

11.600%
Michigan:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.044%
State:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.017%
State:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

6.300%
State:

5.222%

Complaint Deficiency

Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed: Few (Minimal harm or potential for actual harm)

A two-hour-resistant firewall in common walls: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Few (Minimal harm or potential for actual harm)

Automatic sprinkler systems that have been maintained in working order: Few (Minimal harm or potential for actual harm)

Provide a safe, clean, comfortable and homelike environment: Some (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Have enough backup water supply for essential areas of the nursing home: Many (Minimal harm or potential for actual harm)

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action: Many (Potential for minimal harm)

Record of quarterly fire drills for each shift under varying conditions: Many (Minimal harm or potential for actual harm)

An approved installation, maintenance and testing program for fire alarm systems: Many (Minimal harm or potential for actual harm)

Portable fire extinguishers: Few (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Many (Minimal harm or potential for actual harm)

Keep each resident's personal and medical records private and confidential: Some (Minimal harm or potential for actual harm)

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Portable fire extinguishers: Few (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Few (Minimal harm or potential for actual harm)

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