ORTHOPAEDIC HSPTL OF WI - GLENDALE, WI

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Addresss:
475 W RIVER WOODS PKWY
GLENDALE, WI, 53212
Phone (make sure to verify first before calling): (414) 961-6800

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: No

Employment Full-Time Equivalent
Registered Professional Nurses : 30.90
Other Salaried Personnel : 51.70
Occupational Therapists : 2.10
Physical Therapists : 8.10
Diagnostic Radiology Technicians : 5.60

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Social Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 68%

How often did nurses communicate well with patients?

Sometimes or never
Here:

1%
State:

3%
Usually
Here:

7%
State:

17%
Always
Here:

92%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
Wisconsin:

3%
Usually
Here:

7%
Wisconsin:

15%
Always
Here:

90%
Wisconsin:

82%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

3%
State:

6%
Usually
Here:

12%
State:

24%
Always
This Hospital:

85%
State:

70%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

4%
Wisconsin:

5%
Usually
Here:

17%
State:

24%
Always
This Hospital:

79%
Wisconsin:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

9%
State:

15%
Usually
Here:

15%
State:

18%
Always
This Hospital:

76%
State:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
State:

5%
Usually
Here:

13%
State:

17%
Always
This Hospital:

82%
Wisconsin:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

3%
Wisconsin:

8%
Usually
Here:

17%
State:

30%
Always
This Hospital:

80%
State:

62%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

91%
State:

87%
No
This Hospital:

9%
Wisconsin:

13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

1%
State:

6%
7 or 8
Here:

9%
State:

21%
9 or 10
This Hospital:

90%
State:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

1%
State:

3%
Yes, probably
This Hospital:

5%
State:

24%
Yes, definitely
This Hospital:

94%
Wisconsin:

73%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$41,884
State:

$38,093
Average Total Payments
Here:

$13,219
State:

$13,795
Number of discharges: 215
Here:

92.27%
Wisconsin:

9.09%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$48,586
Wisconsin:

$73,718
Average Total Payments
This Hospital:

$21,890
Wisconsin:

$28,680
Number of discharges: 18
Here:

7.73%
Wisconsin:

0.80%

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

97.0%
State:

97.9%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
Wisconsin:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
Wisconsin:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
Wisconsin:

97.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
State:

97.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Wisconsin:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

98.0%
State:

94.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

95.0%
Wisconsin:

95.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

97.0%
Wisconsin:

95.8%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

97.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.6%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

31.100%
State:

35.145%

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