OAKLAND REGIONAL HOSPITAL - SOUTHFIELD, MI

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OAKLAND REGIONAL HOSPITAL
22401 FOSTER WINTER DRIVE
SOUTHFIELD, MI, 48075

Phone (make sure to verify first before calling): (248) 423-5100

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: No

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	84.0%
State:	96.9%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	100.0%
Michigan:	95.2%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	100.0%
Michigan:	97.6%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	100.0%
Michigan:	93.9%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	100.0%
Michigan:	95.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	97.0%
Michigan:	99.4%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	80.0%
State:	90.4%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	86.0%
Michigan:	92.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	98.0%
Michigan:	87.7%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	98.0%
Michigan:	92.6%

Average Medicare Payment

Heart failure and shock w MCC: $8,119

Major joint replacement or reattachment of lower extremity w/o MCC: $17,429

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	25.900%
State:	31.839%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Fewer than 100
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
State:	4%

Usually

Here:	12%
State:	19%

Always

This Hospital:	83%
State:	77%

How often did doctors communicate well with patients?

Sometimes or never

Here:	5%
State:	4%

Usually

Here:	12%
State:	17%

Always

This Hospital:	83%
Michigan:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	9%
Michigan:	8%

Usually

Here:	26%
State:	26%

Always

This Hospital:	65%
State:	66%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	3%
Michigan:	6%

Usually

This Hospital:	16%
Michigan:	24%

Always

Here:	81%
State:	70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	16%
Michigan:	21%

Usually

This Hospital:	18%
Michigan:	19%

Always

This Hospital:	66%
Michigan:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	5%
State:	9%

Usually

This Hospital:	14%
State:	20%

Always

Here:	81%
Michigan:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	7%
State:	12%

Usually

Here:	26%
Michigan:	33%

Always

Here:	67%
Michigan:	55%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	84%
State:	84%

Here:	16%
State:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	5%
State:	8%

7 or 8

Here:	28%
Michigan:	23%

9 or 10

Here:	67%
State:	69%

Would patients recommend the hospital to friends and family?

Here:	9%
Michigan:	5%

Yes, probably

This Hospital:	17%
Michigan:	25%

Yes, definitely

This Hospital:	74%
State:	70%

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