CROSSINGS EAST CAMPUS, THE - NEW LONDON, CT

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Address

78 VIETS ST EXTENSION
NEW LONDON, CT, 06320

Phone (make sure to verify first before calling): (860) 447-1416

Number of Certified Beds: 128
Total Number of Residents: 115
Percent of Occupied Beds: 90%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: For profit - Corporation
Located Within a Hospital?: No
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: Yes
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 1 Star
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 3 Stars
Quality Measures Star Rating: 3 Stars
RN Only Star Rating: 4 Stars

Employment Full-Time Equivalent

Administrative Staff - Full Time: 4.49
Administrative Staff - Part Time: 3.16
Certified Nurse Aides - Full Time: 28.50
Certified Nurse Aides - Part Time: 19.51
Food Service Personnel - Full Time: 3.04
Food Service Personnel - Part Time: 7.31
Housekeeping Personnel - Full Time: 5.63
Licensed Practical/ Vocational Nurses - Full Time: 5.69
Licensed Practical/ Vocational Nurses - Part Time: 11.69
Nurses With Administrative Duties - Full Time: 2.44
Persons Not Included In Any Other Categories - Full Time: 3.43
Registered Nurses - Full Time: 5.71
Rn Director Of Nursing - Full Time: 1.14
Social Workers - Full Time: 1.14
Activities Professionals - Part Time: 2.76
Dietitians - Part Time: 0.41
Nurses With Administrative Duties - Part Time: 0.91
Persons Not Included In Any Other Categories - Part Time: 0.91
Registered Nurses - Part Time: 3.64
Housekeeping Personnel - Part Time: 4.60
Occupational Therapists - Full Time: 2.21
Physical Therapists - Full Time: 2.19
Occupational Therapy Assistants - Full Time: 0.87
Speech Pathologists - Part Time: 0.56

Provided Services

Activities Services Are Provided Onsite To Residents
Clinical Laboratory Services Are Provided Onsite To Residents
Dental Services Are Provided Onsite To Residents
Diagnostic Xray Services Are Provided Onsite To Residents
Dietary Services Are Provided Onsite To Residents
Housekeeping Services Are Provided Onsite To Residents
Mental Health Services Are Provided Onsite To Residents
Nursing Services Are Provided Onsite To Residents
Occupational Therapy Services Are Provided Onsite To Non Residents
Occupational Therapy Services Are Provided Onsite To Residents
Pharmacy Services Are Provided Onsite To Residents
Physical Therapy Services Are Provided Onsite To Non Residents
Physical Therapy Services Are Provided Onsite To Residents
Physician Extender Services Are Provided Onsite To Residents
Physician Services Are Provided Onsite To Residents
Podiatry Services Are Provided Onsite To Residents
Social Work Services Are Provided Onsite To Residents
Speech/Language Pathology Services Are Provided Onsite To Non Residents
Speech/Language Pathology Services Are Provided Onsite To Residents

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	19.5%
Connecticut:	17.6%

Percent of long-stay residents who self-report moderate to severe pain

This Nursing Home:	16.0%
Connecticut:	7.9%

Percent of long-stay high-risk residents with pressure ulcers

This Nursing Home:	2.9%
State:	5.1%

Percent of long-stay residents who lose too much weight

This Nursing Home:	3.5%
Connecticut:	6.5%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

This Nursing Home:	33.3%
State:	42.0%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:	4.2%
Connecticut:	2.9%

Percent of long-stay residents with a urinary tract infection

Here:	0.9%
State:	5.4%

Percent of long-stay residents who have depressive symptoms

Here:	3.6%
State:	4.9%

Percent of long-stay residents who were physically restrained

Here:	3.5%
Connecticut:	1.5%

Percent of long-stay residents experiencing one or more falls with major injury

Here:	2.6%
Connecticut:	3.0%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	94.7%
State:	95.2%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	93.0%
Connecticut:	95.0%

Percent of short-stay residents who self-report moderate to severe pain

Here:	41.4%
State:	21.5%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	63.2%
Connecticut:	85.5%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	52.3%
Connecticut:	82.1%

Percent of short-stay residents who newly received an antipsychotic medication

Here:	10.0%
State:	2.6%

Percent of long-stay residents who received an antipsychotic medication

Here:	35.5%
State:	25.2%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.660
State:	0.770

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	0.790
State:	0.777

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.450
State:	1.538

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.090
Connecticut:	0.108

Number Therapy Hours Per Resident Per Day

This Nursing Home:	0.090
Connecticut:	0.108

Complaint Deficiency

Signs that state that exit doors are to be kept closed: Few (Minimal harm or potential for actual harm)

Review or revise the resident's care plan after any major change in a resident's physical or mental health: Few (Minimal harm or potential for actual harm)

Conduct initial and periodic assessments of each resident's functional capacity: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Few (Minimal harm or potential for actual harm)

Hire sufficient dietary support personnel: Few (Minimal harm or potential for actual harm)

Properly hold, secure and manage each resident's personal money which is deposited with the nursing home: Few (Minimal harm or potential for actual harm)

An approved installation, maintenance and testing program for fire alarm systems: Few (Minimal harm or potential for actual harm)

Keep accurate, complete and organized clinical records on each resident that meet professional standards: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Few (Immediate jeopardy to resident health or safety)

Exits that are accessible at all times: Few (Minimal harm or potential for actual harm)

Hire sufficient dietary support personnel: Few (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Many (Minimal harm or potential for actual harm)

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm)

Provide housekeeping and maintenance services: Some (Potential for minimal harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Make sure services provided by the nursing facility meet professional standards of quality: Many (Minimal harm or potential for actual harm)

Dispose of garbage and refuse properly: Many (Potential for minimal harm)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Provide a safe, clean, comfortable and homelike environment: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Provide necessary care and services to maintain the highest well being of each resident : Few (Immediate jeopardy to resident health or safety)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm)

Make sure that residents receive proper treatment and assistive devices to maintain their vision and hearing: Few (Minimal harm or potential for actual harm)

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses: Some (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature: Some (Minimal harm or potential for actual harm)

Provide or obtain dental services for each resident: Some (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture: Some (Minimal harm or potential for actual harm)

Operate and provide services according to Federal, State, and local laws and professional standards: Some (Minimal harm or potential for actual harm)

Other fire safety features required by fire safety codes: Many (Minimal harm or potential for actual harm)

Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident: Few (Minimal harm or potential for actual harm)

Provide activities to meet the interests and needs of each resident: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

Provide care by qualified persons according to each resident's written plan of care: Few (Minimal harm or potential for actual harm)

Make sure that residents receive treatment/services to not only continue, but improve the ability to care for themselves: Few (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Give the right treatment and services to residents who have mental or psychosocial problems adjusting: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Develop policies and procedures for influenza and pneumococcal immunizations: Some (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Many (Minimal harm or potential for actual harm)

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