FRANKLIN WOODS COMMUNITY HOSPITAL - JOHNSON CITY, TN

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Address

401 PRINCETON RD
JOHNSON CITY, TN, 37601

Phone (make sure to verify first before calling): (423) 854-5600

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications

Average Covered Charges

Here:	$29,716
Tennessee:	$17,020

Average Total Payments

This Hospital:	$5,754
State:	$5,041

Number of discharges: 12

Here:	1.68%
State:	1.33%

Cellulitis without Major Complications

Average Covered Charges

This Hospital:	$21,231
Tennessee:	$16,279

Average Total Payments

This Hospital:	$4,260
Tennessee:	$5,032

Number of discharges: 44

This Hospital:	6.17%
State:	1.82%

Chest Pain

Average Covered Charges

Here:	$17,611
Tennessee:	$14,776

Average Total Payments

Here:	$2,945
Tennessee:	$3,353

Number of discharges: 22

Here:	3.09%
State:	1.53%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

This Hospital:	$23,781
State:	$19,593

Average Total Payments

This Hospital:	$5,079
State:	$5,660

Number of discharges: 32

This Hospital:	4.49%
Tennessee:	2.47%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

Here:	$31,758
Tennessee:	$23,923

Average Total Payments

This Hospital:	$6,231
State:	$7,037

Number of discharges: 51

Here:	7.15%
Tennessee:	2.65%

Chronic Obstructive Pulmonary Disease without Complications

Average Covered Charges

This Hospital:	$14,090
State:	$14,972

Average Total Payments

Here:	$3,785
State:	$4,309

Number of discharges: 22

This Hospital:	3.09%
Tennessee:	2.17%

Diabetes with Complications

Average Covered Charges

Here:	$14,142
State:	$17,403

Average Total Payments

Here:	$4,764
State:	$5,111

Number of discharges: 14

Here:	1.96%
Tennessee:	0.69%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

This Hospital:	$14,046
Tennessee:	$16,359

Average Total Payments

Here:	$3,745
State:	$4,325

Number of discharges: 60

This Hospital:	8.42%
Tennessee:	3.25%

G.I. Hemorrhage with Complications

Average Covered Charges

This Hospital:	$21,028
Tennessee:	$20,711

Average Total Payments

This Hospital:	$5,174
State:	$6,053

Number of discharges: 20

Here:	2.81%
State:	1.86%

Heart Failure and Shock with Complications

Average Covered Charges

Here:	$25,901
Tennessee:	$19,150

Average Total Payments

Here:	$5,134
State:	$6,090

Number of discharges: 32

This Hospital:	4.49%
State:	3.17%

Heart Failure and Shock with Major Complications

Average Covered Charges

Here:	$42,875
State:	$29,962

Average Total Payments

This Hospital:	$7,719
State:	$8,869

Number of discharges: 16

Here:	2.24%
Tennessee:	2.69%

Kidney and Urinary Tract Infections with Major Complications

Average Covered Charges

Here:	$19,767
State:	$22,616

Average Total Payments

Here:	$5,881
Tennessee:	$6,897

Number of discharges: 16

Here:	2.24%
Tennessee:	1.25%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

Here:	$18,501
Tennessee:	$15,485

Average Total Payments

Here:	$4,269
State:	$4,583

Number of discharges: 65

Here:	9.12%
State:	3.34%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications

Average Covered Charges

This Hospital:	$14,776
State:	$14,272

Average Total Payments

This Hospital:	$3,593
State:	$4,148

Number of discharges: 43

Here:	6.03%
Tennessee:	2.15%

Red Blood Cell Disorders without Major Complications

Average Covered Charges

Here:	$17,065
State:	$17,917

Average Total Payments

This Hospital:	$4,126
Tennessee:	$4,923

Number of discharges: 14

This Hospital:	1.96%
Tennessee:	1.25%

Renal Failure with Complications

Average Covered Charges

This Hospital:	$19,212
State:	$19,625

Average Total Payments

This Hospital:	$5,131
State:	$6,067

Number of discharges: 15

Here:	2.10%
State:	2.21%

Respiratory Infections and Inflammations with Complications

Average Covered Charges

This Hospital:	$34,510
Tennessee:	$27,845

Average Total Payments

This Hospital:	$7,273
State:	$8,368

Number of discharges: 25

This Hospital:	3.51%
Tennessee:	0.93%

Respiratory Infections and Inflammations with Major Complications

Average Covered Charges

This Hospital:	$88,765
Tennessee:	$40,945

Average Total Payments

This Hospital:	$15,818
State:	$11,818

Number of discharges: 13

This Hospital:	1.82%
Tennessee:	1.09%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

Here:	$36,193
State:	$38,065

Average Total Payments

This Hospital:	$9,462
State:	$11,398

Number of discharges: 12

This Hospital:	1.68%
Tennessee:	4.50%

Signs and Symptoms without Major Complications

Average Covered Charges

Here:	$16,143
Tennessee:	$15,457

Average Total Payments

Here:	$3,308
Tennessee:	$4,193

Number of discharges: 11

Here:	1.54%
State:	0.63%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

Here:	$26,406
State:	$20,741

Average Total Payments

Here:	$5,244
State:	$5,942

Number of discharges: 97

This Hospital:	13.60%
Tennessee:	3.38%

Simple Pneumonia and Pleurisy with Major Complications

Average Covered Charges

Here:	$37,834
Tennessee:	$30,931

Average Total Payments

Here:	$7,592
Tennessee:	$8,698

Number of discharges: 29

Here:	4.07%
State:	2.30%

Simple Pneumonia and Pleurisy without Complications

Average Covered Charges

Here:	$16,832
Tennessee:	$15,203

Average Total Payments

This Hospital:	$3,678
State:	$4,222

Number of discharges: 35

This Hospital:	4.91%
Tennessee:	1.35%

Syncope and Collapse

Average Covered Charges

This Hospital:	$16,794
Tennessee:	$17,657

Average Total Payments

This Hospital:	$3,716
Tennessee:	$4,362

Number of discharges: 13

Here:	1.82%
State:	1.51%

Provided Services

Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 31.50
Other Salaried Personnel : 89.50
Dieticians : 1.50
Occupational Therapists : 0.25
Physical Therapists : 2.00
Registered Pharmacists : 1.10
Respiratory Therapists : 5.90
Speech Pathologists Or Audiologists : 0.10
Medical Social Workers : 1.00

Number Of Beds

Total: 139
Total Certified: 139
Psychiatric Unit Beds: 27

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	4
Tennessee:	6

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	90.0%
Tennessee:	96.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	89.0%
Tennessee:	96.4%

Percent of Patients Given Discharge Instructions

Here:	83.0%
State:	91.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	98.0%
State:	96.9%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	96.0%
State:	97.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.0%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	94.0%
Tennessee:	95.2%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	98.0%
Tennessee:	95.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	100.0%
Tennessee:	97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	96.0%
Tennessee:	98.5%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	92.0%
Tennessee:	96.4%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	96.0%
State:	98.3%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	94.0%
Tennessee:	96.6%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	95.0%
State:	97.6%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.9%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	92.0%
Tennessee:	92.9%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	100.0%
State:	96.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	99.0%
State:	97.0%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	97.0%
Tennessee:	96.3%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	100.0%
Tennessee:	99.8%

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Hospital:	11.2%
Tennessee:	11.7%

30-Day Mortality Rates from Pneumonia

Here:	9.1%
State:	12.4%

30-Day Readmission Rates from Heart Failure

This Hospital:	24.9%
State:	25.0%

30-Day Readmission Rates from Pneumonia

Here:	17.7%
State:	19.3%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	29.700%
Tennessee:	34.494%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.231%
State:	0.170%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.261%
State:	0.080%

Outpatients with brain CT scans who got a sinus CT scan at the same time

Here:	4.600%
State:	3.454%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never

Here:	3%
Tennessee:	5%

Usually

Here:	13%
State:	16%

Always

This Hospital:	84%
State:	79%

How often did doctors communicate well with patients?

Sometimes or never

Here:	3%
Tennessee:	4%

Usually

Here:	12%
State:	13%

Always

This Hospital:	85%
Tennessee:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	6%
Tennessee:	10%

Usually

This Hospital:	18%
Tennessee:	23%

Always

Here:	76%
State:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	3%
Tennessee:	7%

Usually

This Hospital:	20%
State:	22%

Always

This Hospital:	77%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	13%
State:	21%

Usually

This Hospital:	19%
Tennessee:	16%

Always

Here:	68%
Tennessee:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	3%
Tennessee:	10%

Usually

This Hospital:	14%
State:	18%

Always

This Hospital:	83%
Tennessee:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	3%
Tennessee:	8%

Usually

Here:	20%
Tennessee:	26%

Always

Here:	77%
Tennessee:	66%

Were patients given information about what to do during their recovery at home?

Yes

Here:	88%
State:	82%

Here:	12%
State:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	4%
State:	9%

7 or 8

Here:	11%
State:	23%

9 or 10

Here:	85%
State:	68%

Would patients recommend the hospital to friends and family?

This Hospital:	2%
Tennessee:	6%

Yes, probably

This Hospital:	10%
Tennessee:	25%

Yes, definitely

Here:	88%
State:	69%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain

This Hospital:	43.4%
Tennessee:	21.3%

Percent of short-stay residents with Pressure ulcers that are new or worsened

This Hospital:	0.8%
State:	1.5%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	100.0%
State:	86.6%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Hospital:	96.2%
Tennessee:	83.0%

Percent of short-stay residents who newly received an antipsychotic medication

This Hospital:	2.3%
Tennessee:	3.6%

Complaint Deficiency

Keep each resident's personal and medical records private and confidential: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Few (Minimal harm or potential for actual harm)

Restrictions on the use of highly flammable materials: Many (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

AMEDISYS HOME HEALTH (1.08 miles)
APPALACHIAN CHRISTIAN VILLAGE (0.87 miles)
COLUMBIA HOMECARE (0.19 miles)
(CLOSED) JAMES H AND CECILE C QUILLEN REHAB HOSP (0.19 miles)
NHC HEALTHCARE, JOHNSON CITY (1.19 miles)

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