FRANKLIN WOODS COMMUNITY HOSPITAL - JOHNSON CITY, TN

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FRANKLIN WOODS COMMUNITY HOSPITAL
401 PRINCETON RD
JOHNSON CITY, TN, 37601

Phone (make sure to verify first before calling): (423) 854-5600

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Provided Services

Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 3.00
Registered Professional Nurses : 31.50
Other Salaried Personnel : 89.50
Dieticians : 1.50
Occupational Therapists : 0.25
Physical Therapists : 2.00
Registered Pharmacists : 1.10
Respiratory Therapists : 5.90
Speech Pathologists Or Audiologists : 0.10
Medical Social Workers : 1.00

Number Of Beds

Total: 139
Total Certified: 139
Psychiatric Unit Beds: 27

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	4
Tennessee:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	52
Tennessee:	1,153

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	87.0%
Tennessee:	95.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Tennessee:	97.3%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	95.0%

Percent of Patients Given Discharge Instructions

This Hospital:	84.0%
State:	88.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	99.0%
Tennessee:	96.2%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	98.0%
Tennessee:	96.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	92.0%
State:	92.3%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	97.0%
Tennessee:	92.8%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
Tennessee:	94.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	11.1%
Tennessee:	11.3%

30-Day Mortality Rates from Pneumonia

Here:	11.6%
State:	12.2%

30-Day Readmission Rates from Heart Failure

Here:	23.9%
Tennessee:	24.8%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.6%
Tennessee:	18.9%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,491

Acute myocardial infarction, discharged alive w MCC: $10,021

Acute myocardial infarction, discharged alive w CC: $6,448

Heart failure and shock w/o CC/MCC: $3,729

Heart failure and shock w MCC: $7,708

Heart failure and shock w CC: $5,316

Chronic obstructive pulmonary disease w/o CC/MCC: $3,830

Chronic obstructive pulmonary disease w MCC: $6,734

Chronic obstructive pulmonary disease w CC: $5,039

Simple pneumonia and pleurisy w MCC: $7,399

Diabetes w MCC: $7,178

Chest Pain: $2,746

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never

Here:	3%
Tennessee:	5%

Usually

This Hospital:	18%
Tennessee:	17%

Always

Here:	79%
Tennessee:	78%

How often did doctors communicate well with patients?

Sometimes or never

Here:	6%
State:	4%

Usually

Here:	21%
State:	13%

Always

Here:	73%
Tennessee:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	9%
State:	10%

Usually

Here:	26%
State:	25%

Always

Here:	65%
Tennessee:	65%

How often was patients' pain well controlled?

Sometimes or never

Here:	6%
State:	7%

Usually

Here:	19%
State:	23%

Always

This Hospital:	75%
State:	70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	21%
Tennessee:	22%

Usually

This Hospital:	18%
State:	17%

Always

This Hospital:	61%
State:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	6%
Tennessee:	10%

Usually

This Hospital:	23%
State:	18%

Always

This Hospital:	71%
Tennessee:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	11%
Tennessee:	8%

Usually

Here:	30%
Tennessee:	27%

Always

This Hospital:	59%
State:	65%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	85%
State:	81%

This Hospital:	15%
Tennessee:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	9%
State:	9%

7 or 8

Here:	22%
State:	24%

9 or 10

This Hospital:	69%
Tennessee:	67%

Would patients recommend the hospital to friends and family?

Here:	6%
Tennessee:	6%

Yes, probably

Here:	22%
Tennessee:	26%

Yes, definitely

Here:	72%
State:	68%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	20.500%
Tennessee:	30.823%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.333%
Tennessee:	0.219%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.455%
Tennessee:	0.101%

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