NORTHERN HOSPITAL OF SURRY COUNTY - MOUNT AIRY, NC

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NORTHERN HOSPITAL OF SURRY COUNTY
830 ROCKFORD ST
MOUNT AIRY, NC, 27030

Phone (make sure to verify first before calling): (336) 719-7000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes
Type: Swing Bed Hospitals

Provided Services

Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 20.00
Registered Professional Nurses : 96.00
Other Salaried Personnel : 403.00
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 0.75
Registered Pharmacists : 3.00
Respiratory Therapists : 6.75
Physicians : 4.00
Medical Social Workers : 3.00
Physician Assistants : 2.00

Number Of Beds

Total: 112
Total Certified: 112
Psychiatric Unit Beds: 12

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
North Carolina:	98.8%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	97.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
State:	98.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.9%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	12
State:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	40
State:	60

Median Time to Fibrinolysis

Here:	25
State:	32

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	98.0%
North Carolina:	95.1%

Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival

Here:	100
North Carolina:	53

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
State:	98.7%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	95.0%
State:	94.8%

Percent of Patients Given Discharge Instructions

Here:	97.0%
North Carolina:	88.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	96.0%
North Carolina:	99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	95.0%
North Carolina:	95.3%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	96.0%
North Carolina:	96.1%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
State:	98.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	94.0%
North Carolina:	91.7%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	92.0%
North Carolina:	92.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	88.0%
North Carolina:	94.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	96.0%
North Carolina:	97.7%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	98.0%
North Carolina:	96.0%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
North Carolina:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	92.0%
State:	93.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	99.0%
North Carolina:	94.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
North Carolina:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	68.0%
State:	91.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	78.0%
State:	93.8%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	89.0%
State:	94.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	88.0%
State:	94.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	15.2%
State:	15.8%

30-Day Mortality Rates from Heart Failure

Here:	8.7%
North Carolina:	11.1%

30-Day Mortality Rates from Pneumonia

This Hospital:	8.8%
State:	12.2%

30-Day Readmission Rates from Heart Attack

This Hospital:	19.9%
State:	19.6%

30-Day Readmission Rates from Heart Failure

This Hospital:	22.7%
State:	24.3%

30-Day Readmission Rates from Pneumonia

Here:	16.3%
State:	18.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	31.100%
State:	30.827%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	6.500%
North Carolina:	8.078%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.108%
North Carolina:	0.120%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.687%
State:	0.550%

Vascular Catheter-Associated Infection

Here:	0.687%
State:	0.360%

Catheter-Associated UTI

This Hospital:	0.343%
North Carolina:	0.371%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $2,417

Acute myocardial infarction, discharged alive w MCC: $10,920

Acute myocardial infarction, discharged alive w CC: $6,873

Heart failure and shock w/o CC/MCC: $4,063

Heart failure and shock w MCC: $8,217

Heart failure and shock w CC: $5,667

Chronic obstructive pulmonary disease w/o CC/MCC: $4,082

Chronic obstructive pulmonary disease w MCC: $7,333

Chronic obstructive pulmonary disease w CC: $5,491

Simple pneumonia and pleurisy w MCC: $8,063

Diabetes w MCC: $7,652

Chest Pain: $2,991

Permanent cardiac pacemaker implant w/o CC/MCC: $11,289

Permanent cardiac pacemaker implant w CC: $7,819

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,339

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $7,503

Laparoscopic cholecystectomy w/o c.d.e. w CC: $9,290

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $20,091

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,430

Hernia procedures except inguinal and femoral w CC: $7,890

Major small and large bowel procedures w/o CC/MCC: $9,131

Major small and large bowel procedures w CC: $14,401

Major small and large bowel procedures w MCC: $29,077

Stomach, esophageal duodenal proc w/o CC/MCC: $8,177

Major shoulder or elbow joint procedures w/o CC/MCC: $6,271

Bilateral or multiple major joint procs of lower extremity w/o MCC: $17,693

Major joint replacement or reattachment of lower extremity w/o MCC: $11,299

Major joint replacement or reattachment of lower extremity w MCC: $18,516

Revision of hip or knee replacement w CC: $17,238

Revision of hip or knee replacement w MCC: $25,568

Transurethral procedures w MCC: $5,394

Transurethral prostatectomy w/o CC/MCC: $1,068

Transurethral prostatectomy w CC/MCC: $1,024

Female reproductive system reconstructive procedures: $4,593

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,748

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never

Here:	5%
State:	5%

Usually

This Hospital:	20%
State:	16%

Always

Here:	75%
North Carolina:	79%

How often did doctors communicate well with patients?

Sometimes or never

Here:	7%
State:	4%

Usually

Here:	15%
North Carolina:	13%

Always

Here:	78%
State:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	11%
State:	10%

Usually

This Hospital:	24%
North Carolina:	23%

Always

This Hospital:	65%
State:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	8%
State:	7%

Usually

This Hospital:	24%
State:	22%

Always

This Hospital:	68%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	22%
State:	20%

Usually

This Hospital:	24%
North Carolina:	17%

Always

Here:	54%
North Carolina:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	7%
North Carolina:	10%

Usually

This Hospital:	15%
North Carolina:	20%

Always

Here:	78%
State:	70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	9%
State:	9%

Usually

This Hospital:	33%
North Carolina:	29%

Always

This Hospital:	58%
North Carolina:	62%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	82%
State:	83%

Here:	18%
North Carolina:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	11%
State:	8%

7 or 8

Here:	28%
North Carolina:	23%

9 or 10

Here:	61%
North Carolina:	69%

Would patients recommend the hospital to friends and family?

This Hospital:	7%
State:	5%

Yes, probably

Here:	33%
State:	24%

Yes, definitely

Here:	60%
State:	71%

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