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NORTHERN HOSPITAL OF SURRY COUNTY - MOUNT AIRY, NC

 



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Address
830 ROCKFORD ST
MOUNT AIRY, NC, 27030
Phone (make sure to verify first before calling): (336) 719-7000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes
Type: Swing Bed Hospitals


Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 4 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$9,838
North Carolina:

$11,840
Average Total Payments
Here:

$3,661
State:

$4,012
Number of discharges: 11
Here:

0.78%
North Carolina:

0.57%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$12,185
North Carolina:

$14,669
Average Total Payments
Here:

$5,370
State:

$5,810
Number of discharges: 40
Here:

2.85%
North Carolina:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$18,554
State:

$22,422
Average Total Payments
Here:

$7,958
North Carolina:

$8,780
Number of discharges: 18
Here:

1.28%
State:

1.07%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$9,528
North Carolina:

$10,855
Average Total Payments
Here:

$3,632
State:

$3,934
Number of discharges: 44
This Hospital:

3.14%
State:

1.74%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$10,954
North Carolina:

$13,979
Average Total Payments
Here:

$5,377
North Carolina:

$5,681
Number of discharges: 15
Here:

1.07%
North Carolina:

1.56%
Chest Pain
Average Covered Charges
Here:

$8,307
State:

$12,542
Average Total Payments
This Hospital:

$3,491
North Carolina:

$3,788
Number of discharges: 115
This Hospital:

8.20%
State:

2.07%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$10,263
North Carolina:

$16,598
Average Total Payments
Here:

$5,945
North Carolina:

$6,474
Number of discharges: 33
This Hospital:

2.35%
North Carolina:

1.95%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$14,416
North Carolina:

$20,025
Average Total Payments
This Hospital:

$7,292
State:

$7,977
Number of discharges: 35
Here:

2.49%
North Carolina:

2.12%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$10,479
North Carolina:

$13,090
Average Total Payments
This Hospital:

$4,863
State:

$4,841
Number of discharges: 15
Here:

1.07%
State:

1.35%
Diabetes with Complications
Average Covered Charges
Here:

$11,066
North Carolina:

$14,802
Average Total Payments
Here:

$5,177
North Carolina:

$5,742
Number of discharges: 16
This Hospital:

1.14%
North Carolina:

0.86%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$9,557
State:

$14,805
Average Total Payments
Here:

$4,522
North Carolina:

$5,010
Number of discharges: 53
Here:

3.78%
North Carolina:

3.29%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$12,875
North Carolina:

$17,587
Average Total Payments
Here:

$6,299
State:

$6,877
Number of discharges: 40
Here:

2.85%
North Carolina:

2.04%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$19,744
North Carolina:

$30,201
Average Total Payments
This Hospital:

$10,441
State:

$12,281
Number of discharges: 13
This Hospital:

0.93%
North Carolina:

0.73%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$13,851
North Carolina:

$16,501
Average Total Payments
Here:

$6,016
State:

$6,542
Number of discharges: 11
This Hospital:

0.78%
State:

0.62%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$12,065
North Carolina:

$16,617
Average Total Payments
This Hospital:

$6,254
North Carolina:

$6,986
Number of discharges: 62
This Hospital:

4.42%
North Carolina:

3.07%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$17,183
North Carolina:

$23,957
Average Total Payments
This Hospital:

$8,924
State:

$10,019
Number of discharges: 85
This Hospital:

6.06%
North Carolina:

3.02%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$10,153
State:

$12,262
Average Total Payments
This Hospital:

$4,172
North Carolina:

$4,640
Number of discharges: 25
Here:

1.78%
North Carolina:

1.14%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$26,961
State:

$36,549
Average Total Payments
This Hospital:

$11,752
State:

$12,287
Number of discharges: 26
This Hospital:

1.85%
North Carolina:

1.15%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$14,686
State:

$21,044
Average Total Payments
Here:

$7,203
North Carolina:

$7,833
Number of discharges: 11
Here:

0.78%
State:

1.70%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$15,293
State:

$19,339
Average Total Payments
Here:

$7,276
North Carolina:

$8,154
Number of discharges: 26
This Hospital:

1.85%
North Carolina:

1.09%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$12,048
North Carolina:

$14,052
Average Total Payments
Here:

$5,097
State:

$5,326
Number of discharges: 23
This Hospital:

1.64%
State:

2.46%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$25,101
State:

$42,293
Average Total Payments
This Hospital:

$12,675
State:

$13,554
Number of discharges: 75
Here:

5.35%
North Carolina:

6.15%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$9,118
North Carolina:

$13,158
Average Total Payments
Here:

$4,246
North Carolina:

$4,790
Number of discharges: 19
Here:

1.35%
State:

1.96%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$7,432
North Carolina:

$13,125
Average Total Payments
Here:

$3,957
State:

$4,359
Number of discharges: 20
This Hospital:

1.43%
State:

0.45%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$14,603
State:

$21,562
Average Total Payments
This Hospital:

$7,945
North Carolina:

$8,579
Number of discharges: 88
This Hospital:

6.27%
North Carolina:

1.96%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$16,344
North Carolina:

$18,944
Average Total Payments
This Hospital:

$6,521
State:

$7,213
Number of discharges: 13
This Hospital:

0.93%
State:

0.57%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$9,285
North Carolina:

$14,717
Average Total Payments
Here:

$4,871
State:

$5,673
Number of discharges: 32
This Hospital:

2.28%
North Carolina:

1.29%
Renal Failure with Complications
Average Covered Charges
Here:

$10,273
State:

$16,705
Average Total Payments
This Hospital:

$6,157
State:

$6,949
Number of discharges: 18
This Hospital:

1.28%
State:

2.38%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$16,007
State:

$26,632
Average Total Payments
Here:

$9,704
State:

$11,435
Number of discharges: 11
Here:

0.78%
State:

1.71%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$19,046
North Carolina:

$22,947
Average Total Payments
This Hospital:

$8,544
North Carolina:

$9,860
Number of discharges: 17
Here:

1.21%
North Carolina:

0.84%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$21,256
State:

$30,856
Average Total Payments
Here:

$12,067
State:

$13,291
Number of discharges: 47
Here:

3.35%
North Carolina:

1.35%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$19,947
State:

$32,059
Average Total Payments
This Hospital:

$11,283
North Carolina:

$12,838
Number of discharges: 178
This Hospital:

12.69%
State:

5.09%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$13,084
State:

$19,865
Average Total Payments
Here:

$7,029
State:

$7,684
Number of discharges: 51
Here:

3.64%
North Carolina:

1.78%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$14,540
State:

$17,495
Average Total Payments
Here:

$6,479
State:

$6,811
Number of discharges: 16
Here:

1.14%
State:

2.26%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$17,046
North Carolina:

$25,424
Average Total Payments
This Hospital:

$8,948
State:

$9,800
Number of discharges: 27
This Hospital:

1.92%
North Carolina:

2.12%
Syncope and Collapse
Average Covered Charges
This Hospital:

$12,473
North Carolina:

$14,967
Average Total Payments
This Hospital:

$4,488
North Carolina:

$4,973
Number of discharges: 60
Here:

4.28%
North Carolina:

1.63%
Transient Ischemia
Average Covered Charges
This Hospital:

$10,559
North Carolina:

$15,482
Average Total Payments
Here:

$4,462
North Carolina:

$4,882
Number of discharges: 14
This Hospital:

1.00%
North Carolina:

1.10%

Provided Services

  • Nuclear Medicine Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • Inpatient Surgical Services
  • Long Term Care (Swing-Beds) Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Optometric Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 20.00
Registered Professional Nurses : 96.00
Other Salaried Personnel : 403.00
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 0.75
Registered Pharmacists : 3.00
Respiratory Therapists : 6.75
Physicians : 4.00
Medical Social Workers : 3.00
Physician Assistants : 2.00

Number Of Beds

Total: 112
Total Certified: 112
Psychiatric Unit Beds: 12

Quality Measures

Percent of long-stay residents who lose too much weight
Here:

6.5%
North Carolina:

8.7%
Percent of long-stay residents with a urinary tract infection
Here:

12.9%
North Carolina:

8.1%
Percent of long-stay residents who have depressive symptoms
Here:

26.7%
North Carolina:

6.2%
Percent of long-stay residents who were physically restrained
Here:

3.3%
State:

1.8%
Percent of long-stay residents experiencing one or more falls with major injury
This Hospital:

9.7%
North Carolina:

3.2%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

100.0%
North Carolina:

94.9%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

100.0%
State:

96.5%
Percent of long-stay residents who received an antipsychotic medication
Here:

12.9%
North Carolina:

21.0%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

35.000%
State:

33.381%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.200%
State:

8.387%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.035%
North Carolina:

0.085%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.008%
North Carolina:

0.026%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

7.400%
North Carolina:

5.566%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

3.000%
State:

2.465%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never
Here:

6%
State:

4%
Usually
This Hospital:

17%
North Carolina:

16%
Always
This Hospital:

77%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
State:

4%
Usually
Here:

17%
North Carolina:

13%
Always
Here:

77%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

13%
North Carolina:

9%
Usually
This Hospital:

26%
State:

24%
Always
This Hospital:

61%
North Carolina:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
State:

7%
Usually
This Hospital:

28%
North Carolina:

22%
Always
This Hospital:

64%
North Carolina:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

21%
State:

19%
Usually
Here:

15%
North Carolina:

16%
Always
This Hospital:

64%
State:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

10%
North Carolina:

10%
Usually
Here:

14%
State:

19%
Always
Here:

76%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

9%
State:

9%
Usually
This Hospital:

32%
North Carolina:

28%
Always
This Hospital:

59%
State:

63%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

84%
No
This Hospital:

14%
North Carolina:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

10%
North Carolina:

7%
7 or 8
Here:

28%
North Carolina:

23%
9 or 10
Here:

62%
North Carolina:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
North Carolina:

5%
Yes, probably
Here:

33%
State:

24%
Yes, definitely
Here:

61%
State:

71%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

87.0%
North Carolina:

99.5%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
North Carolina:

99.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

12
State:

8
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

33
North Carolina:

49
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

98.0%
North Carolina:

96.2%
Patients Given a Prescription for a Statin at Discharge
Here:

80.0%
State:

98.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

91.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
This Hospital:

90.0%
State:

93.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
North Carolina:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

96.0%
North Carolina:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

91.0%
North Carolina:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

90.0%
State:

95.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

96.0%
North Carolina:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
North Carolina:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
North Carolina:

98.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
North Carolina:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
State:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

98.0%
North Carolina:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
North Carolina:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

83.0%
North Carolina:

96.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
State:

97.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

97.0%
North Carolina:

97.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

89.0%
North Carolina:

96.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
North Carolina:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.2%
North Carolina:

15.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

8.9%
State:

11.5%
30-Day Mortality Rates from Pneumonia
Here:

9.8%
North Carolina:

12.5%
30-Day Readmission Rates from Heart Attack
Here:

20.0%
State:

19.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.4%
State:

24.1%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.4%
North Carolina:

18.8%

Hospital Acquired Conditions

Falls and injuries
Here:

0.282%
North Carolina:

0.641%
Blood infection from a catheter in a large vein
This Hospital:

0.282%
State:

0.418%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.282%
State:

0.124%

Complaint Deficiency

Keep each resident free from physical restraints, unless needed for medical treatment: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Make sure that doctors visit residents regularly, as required: Few (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

A fire alarm system that can be heard throughout the facility: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Few (Minimal harm or potential for actual harm)

Proper construction of ducts through walls designed to prevent smoke passage: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Many (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Many (Minimal harm or potential for actual harm)

The appropriate emergency electrical equipment: Many (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Many (Minimal harm or potential for actual harm)

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