NORTHERN HOSPITAL OF SURRY COUNTY - MOUNT AIRY, NC

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Address

830 ROCKFORD ST
MOUNT AIRY, NC, 27030

Phone (make sure to verify first before calling): (336) 719-7000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes
Type: Swing Bed Hospitals

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 4 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 4 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Atherosclerosis without Major Complications

Average Covered Charges

This Hospital:	$9,838
North Carolina:	$11,840

Average Total Payments

Here:	$3,661
State:	$4,012

Percent of discharges

Here:	0.78%
North Carolina:	0.57%

Cardiac Arrhythmia and Conduction Disorders with Complications

Average Covered Charges

Here:	$12,185
North Carolina:	$14,669

Average Total Payments

Here:	$5,370
State:	$5,810

Percent of discharges

Here:	2.85%
North Carolina:	1.66%

Cardiac Arrhythmia and Conduction Disorders with Major Complications

Average Covered Charges

Here:	$18,554
State:	$22,422

Average Total Payments

Here:	$7,958
North Carolina:	$8,780

Percent of discharges

Here:	1.28%
State:	1.07%

Cardiac Arrhythmia and Conduction Disorders without Complications

Average Covered Charges

This Hospital:	$9,528
North Carolina:	$10,855

Average Total Payments

Here:	$3,632
State:	$3,934

Percent of discharges

This Hospital:	3.14%
State:	1.74%

Cellulitis without Major Complications

Average Covered Charges

This Hospital:	$10,954
North Carolina:	$13,979

Average Total Payments

Here:	$5,377
North Carolina:	$5,681

Percent of discharges

Here:	1.07%
North Carolina:	1.56%

Chest Pain

Average Covered Charges

Here:	$8,307
State:	$12,542

Average Total Payments

This Hospital:	$3,491
North Carolina:	$3,788

Percent of discharges

This Hospital:	8.20%
State:	2.07%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

Here:	$10,263
North Carolina:	$16,598

Average Total Payments

Here:	$5,945
North Carolina:	$6,474

Percent of discharges

This Hospital:	2.35%
North Carolina:	1.95%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

This Hospital:	$14,416
North Carolina:	$20,025

Average Total Payments

This Hospital:	$7,292
State:	$7,977

Percent of discharges

Here:	2.49%
North Carolina:	2.12%

Chronic Obstructive Pulmonary Disease without Complications

Average Covered Charges

Here:	$10,479
North Carolina:	$13,090

Average Total Payments

This Hospital:	$4,863
State:	$4,841

Percent of discharges

Here:	1.07%
State:	1.35%

Diabetes with Complications

Average Covered Charges

Here:	$11,066
North Carolina:	$14,802

Average Total Payments

Here:	$5,177
North Carolina:	$5,742

Percent of discharges

This Hospital:	1.14%
North Carolina:	0.86%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

Here:	$9,557
State:	$14,805

Average Total Payments

Here:	$4,522
North Carolina:	$5,010

Percent of discharges

Here:	3.78%
North Carolina:	3.29%

G.I. Hemorrhage with Complications

Average Covered Charges

Here:	$12,875
North Carolina:	$17,587

Average Total Payments

Here:	$6,299
State:	$6,877

Percent of discharges

Here:	2.85%
North Carolina:	2.04%

G.I. Hemorrhage with Major Complications

Average Covered Charges

This Hospital:	$19,744
North Carolina:	$30,201

Average Total Payments

This Hospital:	$10,441
State:	$12,281

Percent of discharges

This Hospital:	0.93%
North Carolina:	0.73%

G.I. Obstruction with Complications

Average Covered Charges

This Hospital:	$13,851
North Carolina:	$16,501

Average Total Payments

Here:	$6,016
State:	$6,542

Percent of discharges

This Hospital:	0.78%
State:	0.62%

Heart Failure and Shock with Complications

Average Covered Charges

Here:	$12,065
North Carolina:	$16,617

Average Total Payments

This Hospital:	$6,254
North Carolina:	$6,986

Percent of discharges

This Hospital:	4.42%
North Carolina:	3.07%

Heart Failure and Shock with Major Complications

Average Covered Charges

This Hospital:	$17,183
North Carolina:	$23,957

Average Total Payments

This Hospital:	$8,924
State:	$10,019

Percent of discharges

This Hospital:	6.06%
North Carolina:	3.02%

Heart Failure and Shock without Complications

Average Covered Charges

Here:	$10,153
State:	$12,262

Average Total Payments

This Hospital:	$4,172
North Carolina:	$4,640

Percent of discharges

Here:	1.78%
North Carolina:	1.14%

Hip and Femur Procedures Except Major Joint with Complications

Average Covered Charges

This Hospital:	$26,961
State:	$36,549

Average Total Payments

This Hospital:	$11,752
State:	$12,287

Percent of discharges

This Hospital:	1.85%
North Carolina:	1.15%

Intracranial Hemorrhage or Cerebral Infarction with Complications

Average Covered Charges

Here:	$14,686
State:	$21,044

Average Total Payments

Here:	$7,203
North Carolina:	$7,833

Percent of discharges

Here:	0.78%
State:	1.70%

Kidney and Urinary Tract Infections with Major Complications

Average Covered Charges

Here:	$15,293
State:	$19,339

Average Total Payments

Here:	$7,276
North Carolina:	$8,154

Percent of discharges

This Hospital:	1.85%
North Carolina:	1.09%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

This Hospital:	$12,048
North Carolina:	$14,052

Average Total Payments

Here:	$5,097
State:	$5,326

Percent of discharges

This Hospital:	1.64%
State:	2.46%

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications

Average Covered Charges

Here:	$25,101
State:	$42,293

Average Total Payments

This Hospital:	$12,675
State:	$13,554

Percent of discharges

Here:	5.35%
North Carolina:	6.15%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications

Average Covered Charges

Here:	$9,118
North Carolina:	$13,158

Average Total Payments

Here:	$4,246
North Carolina:	$4,790

Percent of discharges

Here:	1.35%
State:	1.96%

Poisoning and Toxic Effects of Drugs without Major Complications

Average Covered Charges

Here:	$7,432
North Carolina:	$13,125

Average Total Payments

Here:	$3,957
State:	$4,359

Percent of discharges

This Hospital:	1.43%
State:	0.45%

Pulmonary Edema and Respiratory Failure

Average Covered Charges

Here:	$14,603
State:	$21,562

Average Total Payments

This Hospital:	$7,945
North Carolina:	$8,579

Percent of discharges

This Hospital:	6.27%
North Carolina:	1.96%

Pulmonary Embolism without Major Complications

Average Covered Charges

This Hospital:	$16,344
North Carolina:	$18,944

Average Total Payments

This Hospital:	$6,521
State:	$7,213

Percent of discharges

This Hospital:	0.93%
State:	0.57%

Red Blood Cell Disorders without Major Complications

Average Covered Charges

Here:	$9,285
North Carolina:	$14,717

Average Total Payments

Here:	$4,871
State:	$5,673

Percent of discharges

This Hospital:	2.28%
North Carolina:	1.29%

Renal Failure with Complications

Average Covered Charges

Here:	$10,273
State:	$16,705

Average Total Payments

This Hospital:	$6,157
State:	$6,949

Percent of discharges

This Hospital:	1.28%
State:	2.38%

Renal Failure with Major Complications

Average Covered Charges

This Hospital:	$16,007
State:	$26,632

Average Total Payments

Here:	$9,704
State:	$11,435

Percent of discharges

Here:	0.78%
State:	1.71%

Respiratory Infections and Inflammations with Complications

Average Covered Charges

This Hospital:	$19,046
North Carolina:	$22,947

Average Total Payments

This Hospital:	$8,544
North Carolina:	$9,860

Percent of discharges

Here:	1.21%
North Carolina:	0.84%

Respiratory Infections and Inflammations with Major Complications

Average Covered Charges

Here:	$21,256
State:	$30,856

Average Total Payments

Here:	$12,067
State:	$13,291

Percent of discharges

Here:	3.35%
North Carolina:	1.35%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

This Hospital:	$19,947
State:	$32,059

Average Total Payments

This Hospital:	$11,283
North Carolina:	$12,838

Percent of discharges

This Hospital:	12.69%
State:	5.09%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications

Average Covered Charges

Here:	$13,084
State:	$19,865

Average Total Payments

Here:	$7,029
State:	$7,684

Percent of discharges

Here:	3.64%
North Carolina:	1.78%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

Here:	$14,540
State:	$17,495

Average Total Payments

Here:	$6,479
State:	$6,811

Percent of discharges

Here:	1.14%
State:	2.26%

Simple Pneumonia and Pleurisy with Major Complications

Average Covered Charges

Here:	$17,046
North Carolina:	$25,424

Average Total Payments

This Hospital:	$8,948
State:	$9,800

Percent of discharges

This Hospital:	1.92%
North Carolina:	2.12%

Syncope and Collapse

Average Covered Charges

This Hospital:	$12,473
North Carolina:	$14,967

Average Total Payments

This Hospital:	$4,488
North Carolina:	$4,973

Percent of discharges

Here:	4.28%
North Carolina:	1.63%

Transient Ischemia

Average Covered Charges

This Hospital:	$10,559
North Carolina:	$15,482

Average Total Payments

Here:	$4,462
North Carolina:	$4,882

Percent of discharges

This Hospital:	1.00%
North Carolina:	1.10%

Provided Services

Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 20.00
Registered Professional Nurses : 96.00
Other Salaried Personnel : 403.00
Certified Registered Nurse Anesthetists (CRNA) : 3.00
Dieticians : 0.75
Registered Pharmacists : 3.00
Respiratory Therapists : 6.75
Physicians : 4.00
Medical Social Workers : 3.00
Physician Assistants : 2.00

Number Of Beds

Total: 112
Total Certified: 112
Psychiatric Unit Beds: 12

Quality Measures

Percent of long-stay residents who lose too much weight

Here:	6.5%
North Carolina:	8.7%

Percent of long-stay residents with a urinary tract infection

Here:	12.9%
North Carolina:	8.1%

Percent of long-stay residents who have depressive symptoms

Here:	26.7%
North Carolina:	6.2%

Percent of long-stay residents who were physically restrained

Here:	3.3%
State:	1.8%

Percent of long-stay residents experiencing one or more falls with major injury

This Hospital:	9.7%
North Carolina:	3.2%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Hospital:	100.0%
North Carolina:	94.9%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Hospital:	100.0%
State:	96.5%

Percent of long-stay residents who received an antipsychotic medication

Here:	12.9%
North Carolina:	21.0%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	35.000%
State:	33.381%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	7.200%
State:	8.387%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.035%
North Carolina:	0.085%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.008%
North Carolina:	0.026%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

This Hospital:	7.400%
North Carolina:	5.566%

Outpatients with brain CT scans who got a sinus CT scan at the same time

Here:	3.000%
State:	2.465%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 36%

How often did nurses communicate well with patients?

Sometimes or never

Here:	6%
State:	4%

Usually

This Hospital:	17%
North Carolina:	16%

Always

This Hospital:	77%
State:	80%

How often did doctors communicate well with patients?

Sometimes or never

Here:	6%
State:	4%

Usually

Here:	17%
North Carolina:	13%

Always

Here:	77%
State:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	13%
North Carolina:	9%

Usually

This Hospital:	26%
State:	24%

Always

This Hospital:	61%
North Carolina:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	8%
State:	7%

Usually

This Hospital:	28%
North Carolina:	22%

Always

This Hospital:	64%
North Carolina:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	21%
State:	19%

Usually

Here:	15%
North Carolina:	16%

Always

This Hospital:	64%
State:	65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	10%
North Carolina:	10%

Usually

Here:	14%
State:	19%

Always

Here:	76%
State:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	9%
State:	9%

Usually

This Hospital:	32%
North Carolina:	28%

Always

This Hospital:	59%
State:	63%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	86%
State:	84%

This Hospital:	14%
North Carolina:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	10%
North Carolina:	7%

7 or 8

Here:	28%
North Carolina:	23%

9 or 10

Here:	62%
North Carolina:	70%

Would patients recommend the hospital to friends and family?

This Hospital:	6%
North Carolina:	5%

Yes, probably

Here:	33%
State:	24%

Yes, definitely

Here:	61%
State:	71%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	99.4%

Percent of Patients Given Aspirin at Discharge

This Hospital:	87.0%
North Carolina:	99.5%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
North Carolina:	99.5%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	12
State:	8

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	33
North Carolina:	49

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	98.0%
North Carolina:	96.2%

Patients Given a Prescription for a Statin at Discharge

Here:	80.0%
State:	98.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
State:	99.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	91.0%
State:	97.3%

Percent of Patients Given Discharge Instructions

This Hospital:	90.0%
State:	93.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
North Carolina:	99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	96.0%
North Carolina:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	91.0%
North Carolina:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	99.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	90.0%
State:	95.8%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	96.0%
North Carolina:	95.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	97.0%
North Carolina:	97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
North Carolina:	98.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	97.0%
North Carolina:	97.7%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
State:	99.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	97.0%
State:	97.5%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	98.0%
North Carolina:	98.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
North Carolina:	99.9%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	83.0%
North Carolina:	96.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	97.0%
State:	97.6%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	97.0%
North Carolina:	97.7%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	89.0%
North Carolina:	96.7%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	100.0%
North Carolina:	99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	16.2%
North Carolina:	15.2%

30-Day Mortality Rates from Heart Failure

This Hospital:	8.9%
State:	11.5%

30-Day Mortality Rates from Pneumonia

Here:	9.8%
North Carolina:	12.5%

30-Day Readmission Rates from Heart Attack

Here:	20.0%
State:	19.6%

30-Day Readmission Rates from Heart Failure

This Hospital:	23.4%
State:	24.1%

30-Day Readmission Rates from Pneumonia

This Hospital:	20.4%
North Carolina:	18.8%

Hospital Acquired Conditions

Falls and injuries

Here:	0.282%
North Carolina:	0.641%

Blood infection from a catheter in a large vein

This Hospital:	0.282%
State:	0.418%

Signs of Uncontrolled Blood Sugar

This Hospital:	0.282%
State:	0.124%

Complaint Deficiency

Keep each resident free from physical restraints, unless needed for medical treatment: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Make sure that doctors visit residents regularly, as required: Few (Minimal harm or potential for actual harm)

At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor: Few (Minimal harm or potential for actual harm)

A fire alarm system that can be heard throughout the facility: Few (Minimal harm or potential for actual harm)

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores: Few (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Some (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Few (Minimal harm or potential for actual harm)

Proper construction of ducts through walls designed to prevent smoke passage: Few (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Some (Minimal harm or potential for actual harm)

Heating and ventilation systems that have been properly installed according to the manufacturer's instructions: Many (Minimal harm or potential for actual harm)

Exits that are free from obstructions and can be used at all times: Many (Minimal harm or potential for actual harm)

The appropriate emergency electrical equipment: Many (Minimal harm or potential for actual harm)

Properly installed electrical wiring and equipment: Many (Minimal harm or potential for actual harm)

Other nearby hospitals and nursing homes

CENTRAL CONTINUING CARE (0.70 miles)
MOUNTAIN VALLEY HOSPICE AND PALLIATIVE CARE (1.99 miles)
MOUNT AIRY DIALYSIS CENTER OF WAKE FOREST UNIVERSITY (0.66 miles)
PARK DRIVE GROUP HOME (0.74 miles)
SYDNOR STREET GROUP HOME (1.78 miles)

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