NORTH CAROLINA SPECIALTY HOSPITAL - DURHAM, NC

Submitted by:Donna Lockamy, Clinical Manager
ADDRESS CHANGE:

3916 Ben Franklin Boulevard
Durham, North Carolina 27704
919-956-9300

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Addresss:
3916 BEN FRANKLIN BOULEVARD
DURHAM, NC, 27704
Phone (make sure to verify first before calling): (919) 956-9300

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: No

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.00
Registered Professional Nurses : 30.00
Other Salaried Personnel : 40.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 1.00
Medical Social Workers : 1.00
Diagnostic Radiology Technicians : 1.00

Number Of Beds
Total: 24
Total Certified: 24

Provided Services
Ambulance (Owned) Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Inpatient Surgical Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Social Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$21,282
State:

$22,983
Average Total Payments
Here:

$5,399
State:

$6,763
Number of discharges: 23
Here:

6.42%
State:

0.33%
Cervical Spinal Fusion without Complications
Average Covered Charges
Here:

$39,536
State:

$47,046
Average Total Payments
This Hospital:

$11,306
North Carolina:

$14,014
Number of discharges: 17
Here:

4.75%
North Carolina:

0.49%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$27,918
North Carolina:

$42,293
Average Total Payments
Here:

$11,058
North Carolina:

$13,554
Number of discharges: 282
Here:

78.77%
North Carolina:

6.15%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$74,374
State:

$85,627
Average Total Payments
This Hospital:

$21,516
State:

$26,535
Number of discharges: 36
Here:

10.06%
State:

1.03%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 52%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
State:

4%
Usually
Here:

14%
North Carolina:

16%
Always
Here:

84%
North Carolina:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
North Carolina:

4%
Usually
This Hospital:

10%
North Carolina:

13%
Always
This Hospital:

86%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

5%
State:

9%
Usually
Here:

16%
North Carolina:

24%
Always
Here:

79%
North Carolina:

67%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
North Carolina:

7%
Usually
Here:

20%
State:

22%
Always
This Hospital:

73%
North Carolina:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

14%
State:

19%
Usually
Here:

14%
North Carolina:

16%
Always
This Hospital:

72%
State:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

4%
State:

10%
Usually
This Hospital:

11%
North Carolina:

19%
Always
This Hospital:

85%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

3%
State:

9%
Usually
This Hospital:

19%
North Carolina:

28%
Always
Here:

78%
North Carolina:

63%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

88%
North Carolina:

84%
No
Here:

12%
North Carolina:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

4%
North Carolina:

7%
7 or 8
Here:

12%
North Carolina:

23%
9 or 10
This Hospital:

84%
North Carolina:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
State:

5%
Yes, probably
Here:

10%
State:

24%
Yes, definitely
This Hospital:

88%
State:

71%

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
North Carolina:

98.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

98.0%
State:

97.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
State:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
North Carolina:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

99.0%
State:

96.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

95.0%
State:

97.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
State:

97.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

96.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

98.0%
State:

99.8%

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