NEW LONDON FAMILY MED CTR - NEW LONDON, WI

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NEW LONDON FAMILY MED CTR
1405 MILL ST PO BOX 307
NEW LONDON, WI, 54961

Phone (make sure to verify first before calling): (920) 531-2000

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 3.25
Registered Professional Nurses : 31.00
Other Salaried Personnel : 111.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Occupational Therapists : 2.75
Physical Therapists : 2.25
Registered Pharmacists : 1.25
Respiratory Therapists : 2.25
Physicians : 1.00

Number Of Beds

Total: 15
Total Certified: 15

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 48%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	7%
State:	3%

Usually

Here:	24%
Wisconsin:	18%

Always

This Hospital:	69%
State:	79%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	4%
State:	3%

Usually

This Hospital:	19%
State:	15%

Always

Here:	77%
Wisconsin:	82%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	12%
Wisconsin:	6%

Usually

This Hospital:	26%
Wisconsin:	25%

Always

Here:	62%
State:	69%

How often was patients' pain well controlled?

Sometimes or never

Here:	9%
Wisconsin:	5%

Usually

Here:	24%
Wisconsin:	25%

Always

This Hospital:	67%
State:	70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	23%
State:	16%

Usually

Here:	19%
State:	19%

Always

This Hospital:	58%
Wisconsin:	65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	5%
Wisconsin:	6%

Usually

This Hospital:	17%
Wisconsin:	16%

Always

This Hospital:	78%
Wisconsin:	78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	10%
State:	8%

Usually

Here:	32%
Wisconsin:	32%

Always

This Hospital:	58%
State:	60%

Were patients given information about what to do during their recovery at home?

Yes

Here:	82%
Wisconsin:	86%

Here:	18%
State:	14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	13%
State:	7%

7 or 8

Here:	27%
Wisconsin:	22%

9 or 10

Here:	60%
State:	71%

Would patients recommend the hospital to friends and family?

This Hospital:	8%
State:	3%

Yes, probably

This Hospital:	33%
Wisconsin:	25%

Yes, definitely

This Hospital:	59%
State:	72%

Process of Care

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	100.0%
Wisconsin:	97.3%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	94.0%
State:	96.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Wisconsin:	95.3%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	92.0%
Wisconsin:	93.5%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	68.0%
State:	91.9%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	86.0%
Wisconsin:	93.2%

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Hospital:	11.6%
State:	11.4%

30-Day Mortality Rates from Pneumonia

Here:	11.1%
State:	11.5%

30-Day Readmission Rates from Heart Failure

Here:	24.2%
Wisconsin:	23.5%

30-Day Readmission Rates from Pneumonia

Here:	19.8%
Wisconsin:	18.3%

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