NATIONAL PARK MEDICAL CENTER - HOT SPRINGS, AR

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Addresss:
1910 MALVERN AVENUE
HOT SPRINGS, AR, 71901
Phone (make sure to verify first before calling): (501) 321-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: No
Type: Rehabilitation Units

Overall Star Rating: 5 Stars
Health Inspections Star Rating: 5 Stars
Nurse Staffing Star Rating: Stars
Quality Measures Star Rating: 3 Stars

Other nearby hospitals and nursing homes


Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

33.700%
Arkansas:

39.185%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

13.900%
Arkansas:

10.315%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.090%
Arkansas:

0.180%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.092%
State:

0.062%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

7%
State:

5%
Usually
Here:

18%
State:

17%
Always
This Hospital:

75%
Arkansas:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
State:

4%
Usually
Here:

14%
State:

13%
Always
This Hospital:

81%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

11%
State:

10%
Usually
This Hospital:

29%
State:

24%
Always
Here:

60%
Arkansas:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
Arkansas:

7%
Usually
Here:

24%
Arkansas:

23%
Always
Here:

68%
Arkansas:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

24%
State:

20%
Usually
This Hospital:

15%
State:

18%
Always
This Hospital:

61%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

10%
Arkansas:

10%
Usually
This Hospital:

18%
State:

18%
Always
Here:

72%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

9%
State:

8%
Usually
This Hospital:

28%
State:

27%
Always
Here:

63%
State:

65%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

81%
Arkansas:

81%
No
This Hospital:

19%
Arkansas:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

9%
Arkansas:

9%
7 or 8
This Hospital:

22%
State:

22%
9 or 10
This Hospital:

69%
State:

69%

Would patients recommend the hospital to friends and family?

No
Here:

5%
Arkansas:

6%
Yes, probably
This Hospital:

22%
Arkansas:

25%
Yes, definitely
This Hospital:

73%
State:

69%

Hospital Acquired Conditions

Falls and injuries
Here:

0.846%
Arkansas:

0.772%
Blood infection from a catheter in a large vein
Here:

0.423%
Arkansas:

0.471%
Infection from a Urinary Catheter
Here:

0.423%
State:

0.527%
Severe pressure sores (bed sores)
This Hospital:

0.212%
Arkansas:

0.207%
Mismatched blood types
Here:

0.212%
Arkansas:

0.212%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$33,573
Arkansas:

$14,064
Average Total Payments
Here:

$5,066
Arkansas:

$4,885
Number of discharges: 15
Here:

0.94%
State:

1.39%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$21,915
Arkansas:

$9,784
Average Total Payments
Here:

$3,464
Arkansas:

$3,320
Number of discharges: 23
Here:

1.44%
Arkansas:

1.87%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$46,577
Arkansas:

$14,876
Average Total Payments
This Hospital:

$5,057
Arkansas:

$4,890
Number of discharges: 16
This Hospital:

1.00%
Arkansas:

1.65%
Chest Pain
Average Covered Charges
This Hospital:

$23,123
Arkansas:

$11,787
Average Total Payments
This Hospital:

$3,311
Arkansas:

$3,218
Number of discharges: 24
Here:

1.50%
State:

1.39%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$34,314
State:

$16,636
Average Total Payments
This Hospital:

$5,882
Arkansas:

$5,641
Number of discharges: 23
Here:

1.44%
Arkansas:

1.98%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$44,768
State:

$20,478
Average Total Payments
This Hospital:

$7,359
State:

$6,847
Number of discharges: 40
This Hospital:

2.50%
Arkansas:

2.04%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$28,057
State:

$13,025
Average Total Payments
This Hospital:

$4,399
Arkansas:

$4,289
Number of discharges: 24
This Hospital:

1.50%
State:

1.89%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$51,619
State:

$23,818
Average Total Payments
This Hospital:

$6,637
Arkansas:

$6,292
Number of discharges: 42
This Hospital:

2.63%
Arkansas:

2.74%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$23,949
State:

$16,841
Average Total Payments
Here:

$5,281
Arkansas:

$6,059
Number of discharges: 12
This Hospital:

0.75%
State:

0.28%
Diabetes with Complications
Average Covered Charges
Here:

$28,094
Arkansas:

$14,900
Average Total Payments
Here:

$4,796
Arkansas:

$4,898
Number of discharges: 11
This Hospital:

0.69%
State:

0.65%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$48,307
Arkansas:

$25,413
Average Total Payments
This Hospital:

$6,959
State:

$7,064
Number of discharges: 12
Here:

0.75%
Arkansas:

0.51%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$33,992
Arkansas:

$15,315
Average Total Payments
This Hospital:

$4,388
State:

$4,305
Number of discharges: 60
Here:

3.75%
State:

3.62%
Extracranial Procedures without Complications
Average Covered Charges
This Hospital:

$98,389
Arkansas:

$24,697
Average Total Payments
Here:

$9,838
State:

$5,933
Number of discharges: 18
Here:

1.13%
State:

0.75%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$57,373
Arkansas:

$20,408
Average Total Payments
Here:

$6,152
State:

$5,982
Number of discharges: 32
This Hospital:

2.00%
State:

1.92%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$76,493
State:

$34,461
Average Total Payments
Here:

$10,511
State:

$10,335
Number of discharges: 21
Here:

1.31%
Arkansas:

0.61%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$31,019
State:

$17,370
Average Total Payments
Here:

$5,616
Arkansas:

$5,570
Number of discharges: 11
Here:

0.69%
State:

0.70%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$40,254
Arkansas:

$17,465
Average Total Payments
Here:

$6,036
State:

$5,859
Number of discharges: 51
This Hospital:

3.19%
State:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$64,056
Arkansas:

$28,268
Average Total Payments
Here:

$9,392
Arkansas:

$8,662
Number of discharges: 62
This Hospital:

3.88%
State:

2.18%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$26,034
State:

$12,406
Average Total Payments
This Hospital:

$4,119
Arkansas:

$3,978
Number of discharges: 29
This Hospital:

1.81%
Arkansas:

1.65%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$58,497
State:

$33,459
Average Total Payments
This Hospital:

$10,999
State:

$10,641
Number of discharges: 12
This Hospital:

0.75%
State:

1.16%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
This Hospital:

$52,210
State:

$27,906
Average Total Payments
Here:

$9,192
Arkansas:

$8,725
Number of discharges: 13
Here:

0.81%
State:

0.52%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$257,369
State:

$102,247
Average Total Payments
This Hospital:

$37,394
State:

$32,986
Number of discharges: 17
This Hospital:

1.06%
Arkansas:

0.35%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$33,288
State:

$18,643
Average Total Payments
This Hospital:

$6,874
State:

$6,646
Number of discharges: 22
This Hospital:

1.38%
Arkansas:

1.69%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$66,614
Arkansas:

$31,614
Average Total Payments
Here:

$11,258
Arkansas:

$10,900
Number of discharges: 14
Here:

0.88%
Arkansas:

0.76%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$29,336
Arkansas:

$15,028
Average Total Payments
This Hospital:

$4,931
State:

$4,813
Number of discharges: 19
This Hospital:

1.19%
Arkansas:

0.87%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$40,975
Arkansas:

$21,323
Average Total Payments
This Hospital:

$7,215
Arkansas:

$7,028
Number of discharges: 16
This Hospital:

1.00%
Arkansas:

0.79%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$29,602
State:

$13,623
Average Total Payments
This Hospital:

$4,821
State:

$4,576
Number of discharges: 47
Here:

2.94%
State:

3.21%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$98,770
Arkansas:

$37,617
Average Total Payments
This Hospital:

$11,642
State:

$10,039
Number of discharges: 13
This Hospital:

0.81%
Arkansas:

0.33%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$76,729
Arkansas:

$23,537
Average Total Payments
Here:

$8,017
Arkansas:

$7,555
Number of discharges: 11
Here:

0.69%
State:

0.22%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
This Hospital:

$127,092
Arkansas:

$56,786
Average Total Payments
Here:

$20,217
Arkansas:

$18,793
Number of discharges: 15
This Hospital:

0.94%
Arkansas:

0.22%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$70,720
Arkansas:

$37,206
Average Total Payments
This Hospital:

$12,804
State:

$12,038
Number of discharges: 98
Here:

6.13%
State:

6.27%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$119,063
State:

$50,771
Average Total Payments
Here:

$14,798
Arkansas:

$15,401
Number of discharges: 15
This Hospital:

0.94%
Arkansas:

0.86%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$333,470
State:

$102,329
Average Total Payments
This Hospital:

$35,754
State:

$31,673
Number of discharges: 11
Here:

0.69%
State:

0.53%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$31,923
State:

$15,160
Average Total Payments
This Hospital:

$4,850
Arkansas:

$4,855
Number of discharges: 25
This Hospital:

1.56%
State:

0.72%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$42,040
Arkansas:

$22,497
Average Total Payments
This Hospital:

$6,785
Arkansas:

$6,883
Number of discharges: 17
This Hospital:

1.06%
Arkansas:

0.71%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$26,858
State:

$12,527
Average Total Payments
Here:

$4,102
State:

$4,040
Number of discharges: 38
This Hospital:

2.38%
State:

2.37%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$78,494
Arkansas:

$36,200
Average Total Payments
Here:

$12,113
Arkansas:

$11,292
Number of discharges: 28
This Hospital:

1.75%
Arkansas:

0.60%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$103,910
State:

$53,930
Average Total Payments
This Hospital:

$16,153
State:

$14,403
Number of discharges: 13
Here:

0.81%
State:

0.47%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$112,092
Arkansas:

$65,909
Average Total Payments
This Hospital:

$18,128
Arkansas:

$18,975
Number of discharges: 40
Here:

2.50%
State:

0.31%
Other Vascular Procedures without Complications
Average Covered Charges
This Hospital:

$84,737
State:

$41,080
Average Total Payments
Here:

$9,747
State:

$9,088
Number of discharges: 12
Here:

0.75%
State:

0.64%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
Here:

$134,755
Arkansas:

$68,171
Average Total Payments
This Hospital:

$18,286
Arkansas:

$19,187
Number of discharges: 15
This Hospital:

0.94%
State:

0.54%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$99,082
Arkansas:

$46,597
Average Total Payments
This Hospital:

$11,643
Arkansas:

$11,289
Number of discharges: 42
This Hospital:

2.63%
Arkansas:

2.70%
Percutaneous Cardiovascular Procedures with Non-Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$95,354
State:

$48,325
Average Total Payments
This Hospital:

$10,850
State:

$10,231
Number of discharges: 50
Here:

3.13%
State:

1.04%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$28,418
Arkansas:

$17,399
Average Total Payments
Here:

$5,828
Arkansas:

$5,599
Number of discharges: 23
Here:

1.44%
State:

0.42%
Peripheral Vascular Disorders without Complications
Average Covered Charges
Here:

$17,158
State:

$11,145
Average Total Payments
This Hospital:

$3,783
Arkansas:

$3,788
Number of discharges: 16
Here:

1.00%
State:

0.26%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
This Hospital:

$104,343
Arkansas:

$47,954
Average Total Payments
This Hospital:

$12,395
Arkansas:

$11,658
Number of discharges: 12
Here:

0.75%
Arkansas:

0.46%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$17,797
State:

$12,235
Average Total Payments
Here:

$3,735
State:

$3,751
Number of discharges: 12
Here:

0.75%
State:

0.52%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$39,406
Arkansas:

$23,064
Average Total Payments
Here:

$7,660
Arkansas:

$7,571
Number of discharges: 18
This Hospital:

1.13%
Arkansas:

1.58%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$66,380
Arkansas:

$15,818
Average Total Payments
This Hospital:

$7,724
Arkansas:

$4,830
Number of discharges: 23
This Hospital:

1.44%
State:

1.41%
Renal Failure with Complications
Average Covered Charges
Here:

$50,177
State:

$18,999
Average Total Payments
Here:

$6,196
Arkansas:

$6,047
Number of discharges: 40
Here:

2.50%
Arkansas:

1.85%
Renal Failure with Major Complications
Average Covered Charges
Here:

$73,221
Arkansas:

$31,360
Average Total Payments
This Hospital:

$10,437
Arkansas:

$10,155
Number of discharges: 38
Here:

2.38%
State:

1.26%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$81,191
State:

$32,428
Average Total Payments
Here:

$12,160
Arkansas:

$11,614
Number of discharges: 17
This Hospital:

1.06%
State:

0.98%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$103,784
State:

$42,898
Average Total Payments
Here:

$13,846
Arkansas:

$13,634
Number of discharges: 19
Here:

1.19%
Arkansas:

0.95%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$102,474
Arkansas:

$31,667
Average Total Payments
Here:

$11,714
Arkansas:

$11,118
Number of discharges: 54
Here:

3.38%
State:

3.87%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$51,282
State:

$19,156
Average Total Payments
Here:

$6,892
State:

$6,658
Number of discharges: 15
This Hospital:

0.94%
State:

1.65%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$41,772
State:

$19,585
Average Total Payments
Here:

$6,061
State:

$5,984
Number of discharges: 68
This Hospital:

4.26%
State:

3.51%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$67,784
Arkansas:

$29,919
Average Total Payments
This Hospital:

$9,264
State:

$8,721
Number of discharges: 51
Here:

3.19%
Arkansas:

1.84%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$34,422
Arkansas:

$14,647
Average Total Payments
This Hospital:

$4,237
State:

$4,171
Number of discharges: 45
This Hospital:

2.82%
Arkansas:

1.79%
Syncope and Collapse
Average Covered Charges
Here:

$24,425
State:

$15,348
Average Total Payments
This Hospital:

$4,265
Arkansas:

$4,495
Number of discharges: 18
Here:

1.13%
State:

1.19%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
Here:

35.7%
Arkansas:

19.0%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

100.0%
Arkansas:

91.4%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
This Hospital:

97.8%
Arkansas:

87.9%

Complaint Deficiency

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

94.0%
State:

98.8%
Percent of Patients Given Aspirin at Discharge
Here:

99.0%
State:

98.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

82.0%
State:

97.5%
Percent of Patients Given Beta Blocker at Discharge
Here:

92.0%
Arkansas:

98.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

100.0%
Patients Given a Prescription for a Statin at Discharge
Here:

76.0%
State:

95.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

97.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

93.0%
State:

96.3%
Percent of Patients Given Discharge Instructions
Here:

84.0%
State:

93.3%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

97.0%
Arkansas:

96.3%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

98.0%
State:

97.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

97.0%
Arkansas:

98.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

96.0%
Arkansas:

93.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

98.0%
Arkansas:

93.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

99.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
State:

98.2%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

94.0%
Arkansas:

96.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

95.0%
Arkansas:

96.9%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
State:

97.8%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

100.0%
Arkansas:

95.5%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Arkansas:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

91.0%
State:

91.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

98.0%
Arkansas:

95.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

95.0%
Arkansas:

96.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

97.0%
State:

96.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

99.0%
Arkansas:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

19.1%
State:

16.1%
30-Day Mortality Rates from Heart Failure
Here:

13.5%
State:

12.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.3%
Arkansas:

12.8%
30-Day Readmission Rates from Heart Attack
Here:

21.2%
Arkansas:

20.2%
30-Day Readmission Rates from Heart Failure
Here:

24.5%
Arkansas:

25.8%
30-Day Readmission Rates from Pneumonia
Here:

19.0%
State:

19.0%

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