MONADNOCK COMMUNITY HOSPITAL - PETERBOROUGH, NH

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Addresss:
452 OLD STREET ROAD
PETERBOROUGH, NH, 03458
Phone (make sure to verify first before calling): (603) 924-7191

Hospital Type: Critical Access Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 16.90
Registered Professional Nurses : 67.40
Other Salaried Personnel : 290.70
Dieticians : 0.60
Occupational Therapists : 3.60
Physical Therapists : 6.00
Registered Pharmacists : 3.00
Respiratory Therapists : 3.90
Speech Pathologists Or Audiologists : 1.00
Physicians : 0.40
Medical Social Workers : 2.60
Medical Laboratory Technologists : 5.00
Nuclear Medicine Technicians : 1.50
Diagnostic Radiology Technicians : 0.70
Nurse Practitioners: 7.60
Psychologists : 0.80

Number Of Beds
Total: 35
Total Certified: 35
Psychiatric Unit Beds: 10

Provided Services
Nuclear Medicine Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Chemotherapy Services
Child/Adolescent Psychiatric Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

27.600%
New Hampshire:

33.103%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

12.200%
New Hampshire:

8.524%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.034%
New Hampshire:

0.053%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.005%
State:

0.004%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

6.600%
State:

5.357%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.200%
New Hampshire:

2.723%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 49%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
State:

3%
Usually
This Hospital:

12%
State:

17%
Always
This Hospital:

86%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

4%
Usually
This Hospital:

12%
State:

15%
Always
This Hospital:

85%
State:

81%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

5%
State:

7%
Usually
This Hospital:

15%
New Hampshire:

23%
Always
This Hospital:

80%
New Hampshire:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
State:

6%
Usually
Here:

24%
State:

22%
Always
This Hospital:

71%
New Hampshire:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

15%
State:

16%
Usually
This Hospital:

20%
New Hampshire:

19%
Always
This Hospital:

65%
State:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

3%
New Hampshire:

6%
Usually
Here:

16%
New Hampshire:

17%
Always
This Hospital:

81%
State:

77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

10%
New Hampshire:

11%
Usually
This Hospital:

38%
New Hampshire:

34%
Always
This Hospital:

52%
New Hampshire:

55%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

89%
New Hampshire:

88%
No
This Hospital:

11%
State:

12%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

4%
State:

7%
7 or 8
This Hospital:

18%
New Hampshire:

21%
9 or 10
Here:

78%
State:

72%

Would patients recommend the hospital to friends and family?

No
Here:

2%
New Hampshire:

4%
Yes, probably
This Hospital:

19%
New Hampshire:

21%
Yes, definitely
Here:

79%
State:

75%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.9%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
New Hampshire:

99.6%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
State:

99.7%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

12
State:

7
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

98.0%
New Hampshire:

97.2%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

92.0%
New Hampshire:

99.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New Hampshire:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

93.0%
State:

96.1%
Percent of Patients Given Discharge Instructions
This Hospital:

95.0%
New Hampshire:

94.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
State:

97.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

97.0%
State:

97.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

92.0%
New Hampshire:

98.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

100.0%
State:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

96.0%
State:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

96.0%
New Hampshire:

96.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
New Hampshire:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
New Hampshire:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

90.0%
New Hampshire:

93.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

74.0%
New Hampshire:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
State:

96.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

96.0%
New Hampshire:

97.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
New Hampshire:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.0%
New Hampshire:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

12.5%
State:

11.9%
30-Day Mortality Rates from Pneumonia
Here:

14.6%
State:

12.8%
30-Day Readmission Rates from Heart Attack
Here:

19.8%
New Hampshire:

18.2%
30-Day Readmission Rates from Heart Failure
Here:

24.3%
State:

23.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.0%
State:

17.7%

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