MINERS' COLFAX MEDICAL CENTER - RATON, NM

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Addresss:
203 HOSPITAL DRIVE
RATON, NM, 87740
Phone (make sure to verify first before calling): (575) 445-3661

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Local
Emergency Services: Yes

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Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
State:

6%
Usually
This Hospital:

14%
New Mexico:

18%
Always
Here:

82%
New Mexico:

76%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

6%
Usually
This Hospital:

10%
State:

15%
Always
This Hospital:

85%
New Mexico:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
State:

12%
Usually
This Hospital:

12%
State:

22%
Always
Here:

82%
New Mexico:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
State:

8%
Usually
This Hospital:

14%
State:

22%
Always
Here:

81%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
State:

19%
Usually
This Hospital:

17%
State:

17%
Always
Here:

64%
New Mexico:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

2%
State:

10%
Usually
This Hospital:

12%
State:

20%
Always
Here:

86%
State:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

12%
State:

12%
Usually
This Hospital:

25%
New Mexico:

29%
Always
This Hospital:

63%
State:

59%

Were patients given information about what to do during their recovery at home?

Yes
Here:

78%
State:

81%
No
This Hospital:

22%
New Mexico:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
New Mexico:

11%
7 or 8
This Hospital:

21%
New Mexico:

26%
9 or 10
Here:

70%
New Mexico:

63%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
State:

7%
Yes, probably
This Hospital:

34%
State:

31%
Yes, definitely
Here:

61%
New Mexico:

62%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

50.0%
New Mexico:

94.5%
Percent of Patients Given Discharge Instructions
Here:

52.0%
State:

82.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
New Mexico:

96.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

96.0%
New Mexico:

95.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

86.0%
State:

92.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

90.0%
State:

92.4%

Surgery

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

94.0%
State:

95.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
New Mexico:

96.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
New Mexico:

99.8%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

80.0%
State:

99.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.4%
New Mexico:

16.2%
30-Day Mortality Rates from Heart Failure
This Hospital:

9.8%
New Mexico:

12.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.1%
New Mexico:

12.4%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.5%
New Mexico:

23.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.8%
New Mexico:

17.2%

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