HILLCREST HOSPITAL - MAYFIELD HEIGHTS, OH

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HILLCREST HOSPITAL
6780 MAYFIELD ROAD
MAYFIELD HEIGHTS, OH, 44124

Phone (make sure to verify first before calling): (440) 312-4500

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 81.00
Registered Professional Nurses : 316.00
Other Salaried Personnel : 760.00
Dieticians : 0.01
Physical Therapists : 4.50
Registered Pharmacists : 8.25
Respiratory Therapists : 31.60
Physicians : 0.50
Medical Social Workers : 3.50
Physician Assistants : 10.50

Number Of Beds

Total: 280
Total Certified: 280

Hospital Acquired Conditions

Foreign Object Retained After Surgery

Here:	0.278%
State:	0.092%

Pressure Ulcer Stages III And IV

Here:	0.069%
State:	0.126%

Falls And Trauma

Here:	0.895%
Ohio:	0.550%

Vascular Catheter-Associated Infection

This Hospital:	0.207%
Ohio:	0.282%

Catheter-Associated UTI

Here:	0.413%
State:	0.223%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	7%
Ohio:	4%

Usually

Here:	25%
Ohio:	19%

Always

This Hospital:	68%
Ohio:	77%

How often did doctors communicate well with patients?

Sometimes or never

Here:	7%
Ohio:	5%

Usually

This Hospital:	20%
State:	16%

Always

This Hospital:	73%
State:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	14%
Ohio:	9%

Usually

This Hospital:	30%
State:	26%

Always

Here:	56%
State:	65%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	8%
State:	7%

Usually

Here:	29%
State:	24%

Always

This Hospital:	63%
Ohio:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	29%
Ohio:	21%

Usually

Here:	19%
Ohio:	19%

Always

Here:	52%
Ohio:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	11%
Ohio:	8%

Usually

This Hospital:	26%
Ohio:	20%

Always

This Hospital:	63%
Ohio:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	24%
Ohio:	13%

Usually

This Hospital:	37%
Ohio:	33%

Always

This Hospital:	39%
Ohio:	54%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	76%
Ohio:	83%

This Hospital:	24%
Ohio:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	12%
State:	8%

7 or 8

Here:	29%
Ohio:	24%

9 or 10

Here:	59%
Ohio:	68%

Would patients recommend the hospital to friends and family?

This Hospital:	6%
Ohio:	5%

Yes, probably

Here:	29%
Ohio:	26%

Yes, definitely

Here:	65%
State:	69%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,663

Acute myocardial infarction, discharged alive w MCC: $10,405

Acute myocardial infarction, discharged alive w CC: $6,549

Heart failure and shock w/o CC/MCC: $3,872

Heart failure and shock w MCC: $7,829

Heart failure and shock w CC: $5,399

Chronic obstructive pulmonary disease w/o CC/MCC: $3,890

Chronic obstructive pulmonary disease w MCC: $6,987

Chronic obstructive pulmonary disease w CC: $5,232

Simple pneumonia and pleurisy w MCC: $7,682

Diabetes w MCC: $6,074

Chest Pain: $2,849

Cardiac valve and oth maj cardiothoracic proc w/o card cath w/o CC/MCC: $10,901

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $36,651

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $27,194

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $27,208

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $26,790

Cardiac defibrillator implant w/o cardiac cath w MCC: $18,188

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $31,640

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $21,556

Extracranial procedures w/o CC/MCC: $5,365

Extracranial procedures w CC: $8,325

Coronary bypass w/o cardiac cath w/o MCC: $19,274

Coronary bypass w/o cardiac cath w MCC: $28,810

Permanent cardiac pacemaker implant w/o CC/MCC: $10,753

Permanent cardiac pacemaker implant w CC: $13,881

Perc cardiovasc proc w drug-eluting stent w/o MCC: $10,256

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,038

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,279

Laparoscopic cholecystectomy w/o c.d.e. w CC: $8,850

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,173

Hernia procedures except inguinal and femoral w MCC: $13,326

Hernia procedures except inguinal and femoral w CC: $7,518

Major small and large bowel procedures w/o CC/MCC: $8,700

Major small and large bowel procedures w CC: $13,721

Major small and large bowel procedures w MCC: $27,704

Stomach, esophageal duodenal proc w/o CC/MCC: $7,791

Cervical spinal fusion w/o CC/MCC: $10,263

Cervical spinal fusion w MCC: $23,659

Cervical spinal fusion w CC: $13,987

Spinal fusion except cervical w/o MCC: $19,093

Spinal fusion except cervical w MCC: $34,312

Back and neck proc exc spinal fusion w/o CC/MCC: $5,031

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,224

Major shoulder or elbow joint procedures w CC/MCC: $9,205

Bilateral or multiple major joint procs of lower extremity w/o MCC: $16,853

Major joint replacement or reattachment of lower extremity w/o MCC: $10,766

Major joint replacement or reattachment of lower extremity w MCC: $16,489

Revision of hip or knee replacement w/o CC/MCC: $13,137

Revision of hip or knee replacement w CC: $13,687

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $7,905

Biopsies of musculoskeletal system and connective tissue w MCC: $17,578

Biopsies of musculoskeletal system and connective tissue w CC: $11,380

Other musculoskelet sys and conn tiss O.R. proc w MCC: $16,442

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,381

Kidney and ureter procedures for neoplasm w MCC: $17,578

Kidney and ureter procedures for neoplasm w CC: $9,985

Revision of hip or knee replacement w MCC: $40,532

Kidney and ureter procedures for non-neoplasm w MCC: $17,883

Bilateral or multiple major joint procs of lower extremity w MCC: $24,355

Transurethral procedures w MCC: $12,005

Other kidney and urinary tract procedures w/o CC/MCC: $7,020

Other kidney and urinary tract procedures w MCC: $14,855

Other kidney and urinary tract procedures w CC: $11,575

Transurethral prostatectomy w/o CC/MCC: $3,392

Transurethral prostatectomy w CC/MCC: $5,997

Female reproductive system reconstructive procedures: $2,213

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,524

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	27.600%
Ohio:	30.635%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

This Hospital:	10.300%
Ohio:	8.387%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.403%
Ohio:	0.164%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
Ohio:	98.7%

Percent of Patients Given Aspirin at Discharge

This Hospital:	100.0%
Ohio:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	96.8%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	100.0%
Ohio:	99.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.7%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	92.0%
State:	91.4%

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	92.0%
Ohio:	95.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
Ohio:	98.8%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	99.0%
State:	95.8%

Percent of Patients Given Discharge Instructions

This Hospital:	86.0%
Ohio:	91.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Ohio:	98.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	94.0%
State:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	98.0%
Ohio:	96.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Ohio:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	94.0%
Ohio:	92.1%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	96.0%
Ohio:	92.2%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	92.0%
Ohio:	94.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	97.0%
State:	97.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	92.0%
State:	95.4%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	98.0%
State:	97.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	95.0%
State:	92.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	96.0%
Ohio:	94.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	96.0%
State:	94.0%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
Ohio:	99.5%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	79.0%
Ohio:	91.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	93.0%
State:	93.7%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	90.0%
State:	91.2%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	94.0%
Ohio:	93.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	13.9%
State:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	8.8%
Ohio:	10.8%

30-Day Mortality Rates from Pneumonia

Here:	7.6%
State:	11.1%

30-Day Readmission Rates from Heart Attack

This Hospital:	18.9%
Ohio:	20.3%

30-Day Readmission Rates from Heart Failure

This Hospital:	25.5%
Ohio:	24.8%

30-Day Readmission Rates from Pneumonia

Here:	19.4%
State:	18.7%

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