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MERCY MEDICAL CENTER - ROCKVILLE CENTRE, NY

 



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Submitted by:Mel Granick, Director, Public Relations
Web Site: www.MercyMedicalCenter.info

Physician Referral Service: 516-62MERCY (516-626-3729)

Institution representatives - add corrected or new information about MERCY MEDICAL CENTER »

Address
1000 NORTH VILLAGE AVENUE
ROCKVILLE CENTRE, NY, 11570
Phone (make sure to verify first before calling): (516) 705-2525

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Rehabilitation Units

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$30,260
State:

$30,351
Average Total Payments
Here:

$8,108
State:

$10,049
Number of discharges: 20
Here:

0.82%
State:

0.64%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$43,850
New York:

$46,975
Average Total Payments
Here:

$11,198
State:

$15,936
Number of discharges: 23
Here:

0.94%
State:

1.08%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$16,853
State:

$19,866
Average Total Payments
Here:

$5,681
New York:

$6,537
Number of discharges: 13
This Hospital:

0.53%
State:

0.33%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$20,249
State:

$15,244
Average Total Payments
Here:

$4,457
State:

$5,248
Number of discharges: 14
Here:

0.57%
New York:

0.63%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$18,888
State:

$23,060
Average Total Payments
This Hospital:

$6,961
New York:

$8,106
Number of discharges: 13
Here:

0.53%
State:

0.52%
Bronchitis and Asthma without Complications
Average Covered Charges
This Hospital:

$18,248
State:

$16,914
Average Total Payments
This Hospital:

$4,665
New York:

$6,056
Number of discharges: 11
Here:

0.45%
State:

0.36%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$26,291
State:

$23,294
Average Total Payments
This Hospital:

$6,127
State:

$7,529
Number of discharges: 23
This Hospital:

0.94%
New York:

1.43%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$38,314
New York:

$34,476
Average Total Payments
Here:

$11,234
New York:

$11,180
Number of discharges: 17
Here:

0.70%
State:

0.84%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$19,653
New York:

$15,605
Average Total Payments
Here:

$4,177
State:

$4,967
Number of discharges: 36
Here:

1.47%
State:

1.64%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$23,702
New York:

$21,478
Average Total Payments
Here:

$6,151
State:

$7,326
Number of discharges: 59
Here:

2.41%
State:

2.35%
Chest Pain
Average Covered Charges
This Hospital:

$18,141
State:

$14,161
Average Total Payments
Here:

$4,061
State:

$5,137
Number of discharges: 53
Here:

2.17%
State:

2.94%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$29,193
New York:

$23,013
Average Total Payments
This Hospital:

$7,102
State:

$8,087
Number of discharges: 52
Here:

2.13%
New York:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$35,634
State:

$30,592
Average Total Payments
This Hospital:

$8,848
State:

$10,182
Number of discharges: 43
Here:

1.76%
State:

1.87%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$22,006
New York:

$16,960
Average Total Payments
This Hospital:

$5,256
New York:

$6,071
Number of discharges: 52
This Hospital:

2.13%
State:

1.51%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$43,337
New York:

$32,366
Average Total Payments
This Hospital:

$8,403
New York:

$10,017
Number of discharges: 17
This Hospital:

0.70%
State:

1.38%
Cranial and Peripheral Nerve Disorders without Major Complications
Average Covered Charges
Here:

$25,233
New York:

$26,465
Average Total Payments
This Hospital:

$7,258
New York:

$8,210
Number of discharges: 25
Here:

1.02%
State:

0.35%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$23,046
State:

$28,514
Average Total Payments
This Hospital:

$6,403
New York:

$9,062
Number of discharges: 24
Here:

0.98%
New York:

0.71%
Diabetes with Complications
Average Covered Charges
Here:

$23,292
New York:

$22,558
Average Total Payments
Here:

$5,778
State:

$8,117
Number of discharges: 24
Here:

0.98%
New York:

0.89%
Dysequilibrium
Average Covered Charges
Here:

$17,492
New York:

$17,870
Average Total Payments
This Hospital:

$4,662
New York:

$5,966
Number of discharges: 21
Here:

0.86%
State:

0.66%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$27,076
State:

$18,668
Average Total Payments
This Hospital:

$5,444
New York:

$6,361
Number of discharges: 81
This Hospital:

3.31%
State:

3.99%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$23,238
New York:

$19,845
Average Total Payments
Here:

$5,103
New York:

$5,974
Number of discharges: 17
This Hospital:

0.70%
New York:

0.44%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$35,145
New York:

$27,960
Average Total Payments
Here:

$8,180
New York:

$8,863
Number of discharges: 46
This Hospital:

1.88%
New York:

1.98%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$53,170
State:

$50,004
Average Total Payments
This Hospital:

$12,662
New York:

$16,938
Number of discharges: 25
This Hospital:

1.02%
New York:

0.73%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$23,651
New York:

$19,019
Average Total Payments
Here:

$5,220
State:

$6,378
Number of discharges: 35
This Hospital:

1.43%
State:

0.59%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$31,229
State:

$25,800
Average Total Payments
This Hospital:

$6,518
State:

$7,975
Number of discharges: 16
Here:

0.65%
State:

0.56%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$22,766
State:

$18,125
Average Total Payments
This Hospital:

$5,686
New York:

$5,409
Number of discharges: 16
This Hospital:

0.65%
New York:

0.44%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$29,077
State:

$26,907
Average Total Payments
Here:

$8,354
State:

$9,020
Number of discharges: 52
This Hospital:

2.13%
New York:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$40,031
State:

$41,330
Average Total Payments
This Hospital:

$10,918
State:

$13,648
Number of discharges: 57
This Hospital:

2.33%
State:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$17,997
State:

$17,445
Average Total Payments
This Hospital:

$5,487
State:

$5,979
Number of discharges: 33
Here:

1.35%
New York:

1.37%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$49,678
State:

$44,953
Average Total Payments
Here:

$13,589
New York:

$15,635
Number of discharges: 19
This Hospital:

0.78%
New York:

0.97%
Hypertension without Major Complications
Average Covered Charges
Here:

$17,871
State:

$16,793
Average Total Payments
This Hospital:

$4,474
New York:

$6,151
Number of discharges: 13
This Hospital:

0.53%
New York:

0.51%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$120,458
New York:

$132,493
Average Total Payments
This Hospital:

$39,935
New York:

$53,759
Number of discharges: 35
Here:

1.43%
State:

0.61%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$36,221
State:

$33,214
Average Total Payments
This Hospital:

$8,272
New York:

$10,434
Number of discharges: 42
This Hospital:

1.72%
State:

1.22%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$53,131
New York:

$55,434
Average Total Payments
This Hospital:

$14,248
New York:

$18,455
Number of discharges: 31
Here:

1.27%
New York:

0.82%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$22,887
New York:

$24,933
Average Total Payments
This Hospital:

$6,352
State:

$7,235
Number of discharges: 15
This Hospital:

0.61%
New York:

0.66%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$31,278
New York:

$33,952
Average Total Payments
Here:

$8,545
New York:

$11,059
Number of discharges: 12
Here:

0.49%
State:

0.79%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$23,156
State:

$21,451
Average Total Payments
Here:

$5,798
New York:

$7,036
Number of discharges: 74
Here:

3.03%
State:

2.87%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$50,239
State:

$34,117
Average Total Payments
This Hospital:

$9,448
State:

$11,269
Number of discharges: 12
Here:

0.49%
New York:

0.45%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$43,948
State:

$45,478
Average Total Payments
This Hospital:

$15,609
New York:

$17,066
Number of discharges: 166
Here:

6.79%
New York:

4.46%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$87,191
New York:

$61,440
Average Total Payments
This Hospital:

$19,362
New York:

$21,855
Number of discharges: 13
This Hospital:

0.53%
State:

0.58%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$177,901
State:

$128,517
Average Total Payments
Here:

$51,776
New York:

$46,905
Number of discharges: 19
Here:

0.78%
New York:

0.47%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$31,586
State:

$23,275
Average Total Payments
This Hospital:

$6,028
State:

$7,174
Number of discharges: 31
This Hospital:

1.27%
State:

1.10%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$31,562
State:

$31,477
Average Total Payments
Here:

$8,774
New York:

$11,182
Number of discharges: 14
This Hospital:

0.57%
New York:

0.85%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$20,142
New York:

$18,413
Average Total Payments
This Hospital:

$5,209
New York:

$6,139
Number of discharges: 52
This Hospital:

2.13%
State:

2.44%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$53,540
State:

$46,800
Average Total Payments
Here:

$12,578
New York:

$17,465
Number of discharges: 18
Here:

0.74%
New York:

0.71%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$26,293
New York:

$26,025
Average Total Payments
This Hospital:

$7,944
State:

$9,109
Number of discharges: 20
This Hospital:

0.82%
State:

0.70%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$56,911
New York:

$63,356
Average Total Payments
Here:

$18,008
State:

$22,153
Number of discharges: 23
This Hospital:

0.94%
New York:

0.53%
Other Vascular Procedures with Major Complications
Average Covered Charges
Here:

$72,556
State:

$80,222
Average Total Payments
This Hospital:

$21,708
New York:

$30,467
Number of discharges: 12
This Hospital:

0.49%
State:

0.53%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$31,784
New York:

$28,607
Average Total Payments
This Hospital:

$7,390
State:

$9,257
Number of discharges: 19
This Hospital:

0.78%
New York:

0.64%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$33,530
New York:

$32,228
Average Total Payments
Here:

$9,348
State:

$10,299
Number of discharges: 26
Here:

1.06%
State:

0.89%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$55,130
State:

$36,015
Average Total Payments
Here:

$10,429
State:

$12,277
Number of discharges: 14
This Hospital:

0.57%
State:

0.48%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$26,335
New York:

$21,786
Average Total Payments
This Hospital:

$5,809
New York:

$7,426
Number of discharges: 46
This Hospital:

1.88%
New York:

1.60%
Renal Failure with Complications
Average Covered Charges
Here:

$30,225
New York:

$27,775
Average Total Payments
This Hospital:

$7,758
State:

$9,215
Number of discharges: 66
This Hospital:

2.70%
State:

1.91%
Renal Failure with Major Complications
Average Covered Charges
Here:

$34,782
New York:

$42,937
Average Total Payments
Here:

$12,523
New York:

$15,655
Number of discharges: 30
Here:

1.23%
State:

1.29%
Renal Failure without Complications
Average Covered Charges
This Hospital:

$28,781
New York:

$18,806
Average Total Payments
Here:

$5,094
State:

$5,953
Number of discharges: 13
This Hospital:

0.53%
New York:

0.31%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$50,580
New York:

$34,266
Average Total Payments
Here:

$10,458
State:

$11,846
Number of discharges: 24
This Hospital:

0.98%
State:

0.66%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$83,974
State:

$51,542
Average Total Payments
This Hospital:

$17,343
New York:

$17,543
Number of discharges: 12
Here:

0.49%
New York:

0.66%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$119,633
New York:

$122,124
Average Total Payments
This Hospital:

$38,583
State:

$51,777
Number of discharges: 23
Here:

0.94%
New York:

0.48%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$59,170
New York:

$53,629
Average Total Payments
Here:

$19,348
New York:

$20,887
Number of discharges: 36
Here:

1.47%
New York:

0.82%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$22,272
State:

$24,411
Average Total Payments
This Hospital:

$5,494
New York:

$7,634
Number of discharges: 47
Here:

1.92%
New York:

1.03%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$125,340
New York:

$126,634
Average Total Payments
This Hospital:

$43,142
New York:

$59,441
Number of discharges: 53
This Hospital:

2.17%
New York:

0.67%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$48,295
State:

$47,465
Average Total Payments
Here:

$14,562
State:

$17,315
Number of discharges: 179
Here:

7.32%
New York:

5.04%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$35,899
New York:

$29,226
Average Total Payments
This Hospital:

$8,899
State:

$9,822
Number of discharges: 74
This Hospital:

3.03%
State:

1.68%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$22,873
State:

$18,747
Average Total Payments
Here:

$5,018
State:

$6,160
Number of discharges: 17
This Hospital:

0.70%
New York:

0.89%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$33,460
New York:

$24,560
Average Total Payments
This Hospital:

$7,530
New York:

$8,494
Number of discharges: 48
This Hospital:

1.96%
State:

2.61%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$46,580
New York:

$38,332
Average Total Payments
This Hospital:

$10,963
New York:

$12,495
Number of discharges: 24
Here:

0.98%
State:

1.49%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$22,732
New York:

$17,401
Average Total Payments
This Hospital:

$5,575
New York:

$5,941
Number of discharges: 23
Here:

0.94%
State:

1.04%
Syncope and Collapse
Average Covered Charges
Here:

$21,186
State:

$19,174
Average Total Payments
This Hospital:

$5,338
New York:

$6,619
Number of discharges: 92
Here:

3.76%
New York:

3.39%
Transient Ischemia
Average Covered Charges
Here:

$21,247
New York:

$20,693
Average Total Payments
Here:

$5,479
State:

$6,227
Number of discharges: 40
This Hospital:

1.64%
New York:

1.33%

Provided Services

  • Nuclear Medicine Services
  • Acute Renal Dialysis Services
  • Alcohol And/Or Drug Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • Inpatient Rehabilitiation (Not Carf Accredited) Services
  • Inpatient Surgical Services
  • Neonatal Nursery Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 47.20
Registered Professional Nurses : 443.50
Other Salaried Personnel : 1049.70
Dieticians : 5.80
Occupational Therapists : 4.30
Physical Therapists : 14.20
Registered Pharmacists : 19.90
Respiratory Therapists : 24.00
Speech Pathologists Or Audiologists : 1.90
Physicians : 32.00
Medical Social Workers : 31.70
Physician Assistants : 17.80

Number Of Beds

Total: 387
Total Certified: 387
Psychiatric Unit Beds: 29
Rehabilitation Unit Beds: 33

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
New York:

99.0%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

98.9%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
New York:

98.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
New York:

10
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
Here:

58
New York:

76
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
New York:

97.3%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

94.8%
Percent of Patients Given Discharge Instructions
This Hospital:

94.0%
State:

92.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
New York:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

92.0%
State:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
State:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

99.0%
State:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

85.0%
New York:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

86.0%
New York:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

98.0%
State:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
State:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
New York:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
State:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
New York:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

98.0%
New York:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

96.0%
State:

95.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

97.0%
State:

94.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

85.0%
New York:

94.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.3%
New York:

14.3%
30-Day Mortality Rates from Heart Failure
Here:

11.8%
New York:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

15.3%
State:

11.6%
30-Day Readmission Rates from Heart Attack
This Hospital:

21.3%
New York:

20.9%
30-Day Readmission Rates from Heart Failure
Here:

28.5%
New York:

26.4%
30-Day Readmission Rates from Pneumonia
Here:

19.1%
State:

19.8%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.900%
New York:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.025%
New York:

0.112%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.002%
New York:

0.030%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

9.700%
State:

5.961%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.400%
New York:

3.854%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never
Here:

7%
State:

7%
Usually
This Hospital:

20%
State:

20%
Always
Here:

73%
State:

73%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

6%
Usually
Here:

18%
State:

17%
Always
Here:

77%
New York:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

16%
State:

15%
Usually
This Hospital:

27%
New York:

27%
Always
This Hospital:

57%
New York:

58%

How often was patients' pain well controlled?

Sometimes or never
Here:

8%
New York:

9%
Usually
This Hospital:

26%
New York:

25%
Always
This Hospital:

66%
State:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

22%
State:

24%
Usually
Here:

22%
State:

18%
Always
Here:

56%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

12%
New York:

11%
Usually
Here:

22%
State:

22%
Always
Here:

66%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

14%
State:

17%
Usually
Here:

33%
New York:

34%
Always
Here:

53%
New York:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

82%
New York:

81%
No
Here:

18%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
State:

12%
7 or 8
This Hospital:

26%
State:

27%
9 or 10
Here:

64%
State:

61%

Would patients recommend the hospital to friends and family?

No
This Hospital:

7%
State:

7%
Yes, probably
This Hospital:

25%
State:

29%
Yes, definitely
Here:

68%
State:

64%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

1.005%
New York:

0.660%
Blood infection from a catheter in a large vein
Here:

0.628%
New York:

0.435%
Infection from a Urinary Catheter
This Hospital:

0.251%
State:

0.461%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.126%
State:

0.165%

Other nearby hospitals and nursing homes

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