MERCY MEDICAL CENTER - ROCKVILLE CENTRE, NY

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Mel Granick, Director, Public Relations

Web Site: www.MercyMedicalCenter.info

Physician Referral Service: 516-62MERCY (516-626-3729)

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MERCY MEDICAL CENTER
1000 NORTH VILLAGE AVENUE
ROCKVILLE CENTRE, NY, 11570

Phone (make sure to verify first before calling): (516) 705-2525

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 47.20
Registered Professional Nurses : 443.50
Other Salaried Personnel : 1049.70
Dieticians : 5.80
Occupational Therapists : 4.30
Physical Therapists : 14.20
Registered Pharmacists : 19.90
Respiratory Therapists : 24.00
Speech Pathologists Or Audiologists : 1.90
Physicians : 32.00
Medical Social Workers : 31.70
Physician Assistants : 17.80

Number Of Beds

Total: 387
Total Certified: 387
Psychiatric Unit Beds: 29
Rehabilitation Unit Beds: 33

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $4,712

Acute myocardial infarction, discharged alive w MCC: $13,632

Acute myocardial infarction, discharged alive w CC: $8,580

Heart failure and shock w/o CC/MCC: $5,072

Heart failure and shock w MCC: $10,257

Heart failure and shock w CC: $7,074

Chronic obstructive pulmonary disease w/o CC/MCC: $5,096

Chronic obstructive pulmonary disease w MCC: $9,154

Chronic obstructive pulmonary disease w CC: $6,854

Simple pneumonia and pleurisy w MCC: $10,065

Diabetes w MCC: $9,551

Chest Pain: $3,733

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $35,646

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $35,099

Cardiac defibrillator implant w/o cardiac cath w MCC: $47,151

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $97

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $130

Extracranial procedures w/o CC/MCC: $7,029

Permanent cardiac pacemaker implant w/o CC/MCC: $14,092

Permanent cardiac pacemaker implant w CC: $42

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $7,913

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,383

Laparoscopic cholecystectomy w/o c.d.e. w CC: $5,812

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $9,079

Hernia procedures except inguinal and femoral w/o CC/MCC: $6,778

Hernia procedures except inguinal and femoral w CC: $9,849

Major small and large bowel procedures w/o CC/MCC: $27

Major small and large bowel procedures w CC: $17,977

Major small and large bowel procedures w MCC: $36,296

Stomach, esophageal duodenal proc w/o CC/MCC: $10,208

Cervical spinal fusion w/o CC/MCC: $13,446

Cervical spinal fusion w MCC: $30,997

Spinal fusion except cervical w/o MCC: $25,015

Spinal fusion except cervical w MCC: $34,701

Back and neck proc exc spinal fusion w/o CC/MCC: $6,584

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $12,085

Bilateral or multiple major joint procs of lower extremity w/o MCC: $22,086

Major joint replacement or reattachment of lower extremity w/o MCC: $14,104

Major joint replacement or reattachment of lower extremity w MCC: $20,099

Revision of hip or knee replacement w/o CC/MCC: $17,212

Biopsies of musculoskeletal system and connective tissue w CC: $14,912

Kidney and ureter procedures for neoplasm w MCC: $23,030

Kidney and ureter procedures for neoplasm w CC: $13,085

Kidney and ureter procedures for non-neoplasm w MCC: $43,815

Other kidney and urinary tract procedures w MCC: $9,754

Other kidney and urinary tract procedures w CC: $15,165

Transurethral prostatectomy w/o CC/MCC: $2,227

Transurethral prostatectomy w CC/MCC: $7,856

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $5,927

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never

Here:	9%
New York:	8%

Usually

Here:	20%
State:	21%

Always

Here:	71%
State:	71%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	5%
New York:	6%

Usually

This Hospital:	17%
New York:	18%

Always

Here:	78%
State:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	16%
State:	16%

Usually

This Hospital:	29%
State:	28%

Always

This Hospital:	55%
State:	56%

How often was patients' pain well controlled?

Sometimes or never

Here:	10%
New York:	10%

Usually

Here:	24%
State:	25%

Always

Here:	66%
State:	65%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	27%
State:	25%

Usually

Here:	19%
State:	19%

Always

This Hospital:	54%
State:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	13%
New York:	11%

Usually

This Hospital:	24%
New York:	23%

Always

Here:	63%
New York:	66%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	17%
New York:	18%

Usually

This Hospital:	29%
New York:	34%

Always

This Hospital:	54%
State:	48%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	81%
State:	80%

Here:	19%
New York:	20%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	10%
State:	12%

7 or 8

This Hospital:	31%
New York:	29%

9 or 10

Here:	59%
New York:	59%

Would patients recommend the hospital to friends and family?

Here:	8%
New York:	7%

Yes, probably

This Hospital:	27%
State:	30%

Yes, definitely

Here:	65%
State:	63%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
New York:	98.3%

Percent of Patients Given Aspirin at Discharge

Here:	96.0%
State:	98.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	80.0%
New York:	95.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
New York:	98.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
New York:	99.6%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	8
New York:	12

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	45
State:	82

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	100.0%
State:	96.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	99.0%
New York:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	97.0%
New York:	94.1%

Percent of Patients Given Discharge Instructions

This Hospital:	92.0%
New York:	89.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	98.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	94.0%
State:	92.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	94.0%
New York:	94.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
State:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	91.0%
State:	91.8%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	91.0%
New York:	90.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	85.0%
New York:	91.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	97.0%
New York:	96.3%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	95.0%
New York:	93.9%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	97.0%
State:	96.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	91.0%
New York:	93.8%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	97.0%
New York:	95.4%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	100.0%
State:	93.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
New York:	99.6%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	99.0%
State:	89.8%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	100.0%
New York:	91.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	95.0%
State:	91.6%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	86.0%
New York:	93.2%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	15.6%
New York:	15.2%

30-Day Mortality Rates from Heart Failure

Here:	10.7%
New York:	10.6%

30-Day Mortality Rates from Pneumonia

This Hospital:	13.4%
State:	11.4%

30-Day Readmission Rates from Heart Attack

Here:	20.6%
New York:	21.1%

30-Day Readmission Rates from Heart Failure

This Hospital:	28.1%
New York:	26.1%

30-Day Readmission Rates from Pneumonia

This Hospital:	20.2%
State:	19.6%

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

This Hospital:	0.158%
State:	0.317%

Falls And Trauma

This Hospital:	0.792%
New York:	0.590%

Vascular Catheter-Associated Infection

Here:	1.109%
New York:	0.417%

Catheter-Associated UTI

Here:	0.634%
New York:	0.291%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	21.800%
New York:	27.056%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	9.000%
New York:	9.830%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.016%
State:	0.153%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.008%
State:	0.034%

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