MERCY MEDICAL CENTER-CENTERVILLE - CENTERVILLE, IA

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Addresss:
ONE ST JOSEPH DRIVE
CENTERVILLE, IA, 52544
Phone (make sure to verify first before calling): (641) 437-4111

Number of Certified Beds: 20
Total Number of Residents: 19
Percent of Occupied Beds: 95%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicaid
Type of Ownership: Non profit - Church related
Located Within a Hospital?: Yes
Multi Nursing Home Ownership?: Yes
Resident and Family Councils: None
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No

Overall Star Rating: 3 Stars
Health Inspections Star Rating: 2 Stars
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 5 Stars


Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 33%

How often did nurses communicate well with patients?

Sometimes or never
This Nursing Home:

4%
State:

3%
Usually
This Nursing Home:

20%
State:

17%
Always
This Nursing Home:

76%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
State:

3%
Usually
Here:

13%
Iowa:

13%
Always
This Nursing Home:

84%
Iowa:

84%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Nursing Home:

7%
Iowa:

6%
Usually
Here:

27%
State:

25%
Always
This Nursing Home:

66%
Iowa:

69%

How often was patients' pain well controlled?

Sometimes or never
This Nursing Home:

4%
Iowa:

5%
Usually
This Nursing Home:

28%
State:

24%
Always
This Nursing Home:

68%
Iowa:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Nursing Home:

14%
Iowa:

15%
Usually
Here:

23%
State:

21%
Always
Here:

63%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

5%
Iowa:

6%
Usually
This Nursing Home:

25%
State:

16%
Always
Here:

70%
Iowa:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

10%
Iowa:

7%
Usually
Here:

48%
Iowa:

30%
Always
This Nursing Home:

42%
Iowa:

63%

Were patients given information about what to do during their recovery at home?

Yes
This Nursing Home:

87%
Iowa:

85%
No
Here:

13%
State:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
State:

6%
7 or 8
This Nursing Home:

21%
Iowa:

20%
9 or 10
Here:

69%
Iowa:

74%

Would patients recommend the hospital to friends and family?

No
This Nursing Home:

3%
State:

3%
Yes, probably
This Nursing Home:

33%
State:

22%
Yes, definitely
This Nursing Home:

64%
Iowa:

75%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.9%
Percent of Patients Given Discharge Instructions
Here:

83.0%
State:

90.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Nursing Home:

100.0%
Iowa:

97.4%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Nursing Home:

96.0%
Iowa:

97.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Nursing Home:

88.0%
Iowa:

93.4%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

93.0%
State:

91.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

91.0%
State:

94.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Nursing Home:

97.0%
Iowa:

97.8%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Nursing Home:

70.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

83.0%
State:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

92.0%
State:

96.3%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Nursing Home:

88.0%
State:

97.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Iowa:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Nursing Home:

92.0%
Iowa:

94.2%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

97.0%
Iowa:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Nursing Home:

13.5%
State:

12.0%
30-Day Mortality Rates from Pneumonia
This Nursing Home:

13.6%
State:

12.0%
30-Day Readmission Rates from Heart Failure
Here:

23.1%
State:

23.7%
30-Day Readmission Rates from Pneumonia
Here:

16.8%
Iowa:

17.9%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day
This Nursing Home:

1.980
Iowa:

0.684
Total Number of Licensed Staff Hours Per Resident Per Day
This Nursing Home:

1.980
Iowa:

1.298

Complaint Deficiency

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