MERCY FRANCISCAN HOSPITAL WESTERN HILLS - CINCINNATI, OH

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MERCY FRANCISCAN HOSPITAL WESTERN HILLS
3131 QUEEN CITY AVENUE
CINCINNATI, OH, 45238

Phone (make sure to verify first before calling): (513) 389-5915

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Provided Services

Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 10.25
Registered Professional Nurses : 177.25
Other Salaried Personnel : 392.50
Dieticians : 3.25
Physical Therapists : 2.00
Registered Pharmacists : 7.00
Respiratory Therapists : 1.00
Medical Social Workers : 1.50

Number Of Beds

Total: 281
Total Certified: 281
Psychiatric Unit Beds: 30
Rehabilitation Unit Beds: 10

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $3,618

Acute myocardial infarction, discharged alive w MCC: $10,494

Acute myocardial infarction, discharged alive w CC: $6,605

Heart failure and shock w/o CC/MCC: $3,905

Heart failure and shock w MCC: $7,897

Heart failure and shock w CC: $5,446

Chronic obstructive pulmonary disease w/o CC/MCC: $3,923

Chronic obstructive pulmonary disease w MCC: $7,047

Chronic obstructive pulmonary disease w CC: $5,277

Simple pneumonia and pleurisy w MCC: $7,748

Diabetes w MCC: $7,353

Chest Pain: $2,874

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $27,443

Extracranial procedures w/o CC/MCC: $5,411

Extracranial procedures w CC: $8,396

Permanent cardiac pacemaker implant w/o CC/MCC: $10,848

Permanent cardiac pacemaker implant w CC: $14,000

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $6,092

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $13,394

Laparoscopic cholecystectomy w/o c.d.e. w CC: $8,927

Hernia procedures except inguinal and femoral w/o CC/MCC: $5,218

Hernia procedures except inguinal and femoral w CC: $1,068

Major small and large bowel procedures w/o CC/MCC: $8,774

Major small and large bowel procedures w CC: $13,839

Major small and large bowel procedures w MCC: $21,829

Stomach, esophageal duodenal proc w/o CC/MCC: $7,858

Cervical spinal fusion w/o CC/MCC: $10,351

Spinal fusion except cervical w/o MCC: $19,257

Back and neck proc exc spinal fusion w/o CC/MCC: $5,075

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $9,303

Major joint replacement or reattachment of lower extremity w/o MCC: $10,858

Major joint replacement or reattachment of lower extremity w MCC: $15,474

Revision of hip or knee replacement w/o CC/MCC: $13,250

Revision of hip or knee replacement w CC: $15,432

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $7,973

Biopsies of musculoskeletal system and connective tissue w MCC: $17,729

Biopsies of musculoskeletal system and connective tissue w CC: $11,480

Other musculoskelet sys and conn tiss O.R. proc w MCC: $16,587

Kidney and ureter procedures for neoplasm w/o CC/MCC: $7,444

Kidney and ureter procedures for neoplasm w MCC: $17,729

Kidney and ureter procedures for neoplasm w CC: $10,073

Revision of hip or knee replacement w MCC: $24,570

Transurethral procedures w MCC: $12,109

Other kidney and urinary tract procedures w MCC: $14,983

Transurethral prostatectomy w/o CC/MCC: $3,421

Transurethral prostatectomy w CC/MCC: $3,558

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $4,563

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	22.900%
State:	30.635%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	10.300%
Ohio:	8.387%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.315%
Ohio:	0.164%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.010%
State:	0.037%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	5%
State:	4%

Usually

Here:	22%
State:	19%

Always

Here:	73%
Ohio:	77%

How often did doctors communicate well with patients?

Sometimes or never

Here:	4%
State:	5%

Usually

Here:	19%
Ohio:	16%

Always

Here:	77%
Ohio:	79%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	12%
Ohio:	9%

Usually

Here:	28%
Ohio:	26%

Always

Here:	60%
State:	65%

How often was patients' pain well controlled?

Sometimes or never

Here:	8%
Ohio:	7%

Usually

This Hospital:	27%
Ohio:	24%

Always

This Hospital:	65%
Ohio:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	27%
State:	21%

Usually

This Hospital:	19%
State:	19%

Always

Here:	54%
Ohio:	60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	14%
State:	8%

Usually

This Hospital:	24%
State:	20%

Always

Here:	62%
State:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	15%
Ohio:	13%

Usually

This Hospital:	39%
State:	33%

Always

This Hospital:	46%
State:	54%

Were patients given information about what to do during their recovery at home?

Yes

Here:	76%
State:	83%

This Hospital:	24%
State:	17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	11%
Ohio:	8%

7 or 8

This Hospital:	28%
Ohio:	24%

9 or 10

This Hospital:	61%
Ohio:	68%

Would patients recommend the hospital to friends and family?

This Hospital:	8%
Ohio:	5%

Yes, probably

This Hospital:	35%
Ohio:	26%

Yes, definitely

Here:	57%
State:	69%

Hospital Acquired Conditions

Falls And Trauma

This Hospital:	0.373%
State:	0.550%

Catheter-Associated UTI

This Hospital:	0.373%
Ohio:	0.223%

Manifestations Of Poor Glycemic Control

Here:	0.186%
Ohio:	0.066%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
Ohio:	98.7%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
State:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	96.8%

Percent of Patients Given Beta Blocker at Discharge

Here:	100.0%
State:	99.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Ohio:	99.7%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	8
Ohio:	8

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	60
State:	66

Median Time to Fibrinolysis

This Hospital:	69
State:	33

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	96.0%
State:	95.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	98.0%
Ohio:	98.8%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Ohio:	95.8%

Percent of Patients Given Discharge Instructions

Here:	96.0%
State:	91.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	97.0%
Ohio:	98.8%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	96.0%
State:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	99.0%
State:	96.3%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	95.0%
Ohio:	92.1%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	95.0%
Ohio:	92.2%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	96.0%
State:	94.4%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
Ohio:	97.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	99.0%
State:	95.4%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
State:	97.9%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	97.0%
State:	92.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	98.0%
State:	94.4%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.5%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	100.0%
State:	91.0%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	99.0%
Ohio:	93.7%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	92.0%
State:	91.2%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	90.0%
State:	93.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	16.2%
Ohio:	15.8%

30-Day Mortality Rates from Heart Failure

This Hospital:	10.6%
Ohio:	10.8%

30-Day Mortality Rates from Pneumonia

Here:	13.1%
State:	11.1%

30-Day Readmission Rates from Heart Attack

Here:	20.8%
State:	20.3%

30-Day Readmission Rates from Heart Failure

Here:	24.8%
State:	24.8%

30-Day Readmission Rates from Pneumonia

Here:	21.2%
State:	18.7%

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