MENLO PARK SURGICAL HOSPITAL - MENLO PARK, CA

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MENLO PARK SURGICAL HOSPITAL
570 WILLOW ROAD
MENLO PARK, CA, 94025

Phone (make sure to verify first before calling): (650) 324-8500

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: No

Provided Services

Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Operating Room Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services

Employment Full-Time Equivalent

Registered Professional Nurses : 18.00
Dieticians : 1.00

Number Of Beds

Total: 16
Total Certified: 16

Average Medicare Payment

Transurethral prostatectomy w/o CC/MCC: $4,779

Female reproductive system reconstructive procedures: $6,168

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $6,375

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: Between 100 and 299
Survey Response Rate: 48%

How often did nurses communicate well with patients?

Sometimes or never

Here:	2%
State:	8%

Usually

This Hospital:	12%
California:	22%

Always

This Hospital:	86%
State:	70%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
State:	7%

Usually

This Hospital:	7%
State:	17%

Always

Here:	91%
State:	76%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	2%
State:	15%

Usually

This Hospital:	15%
California:	28%

Always

Here:	83%
California:	57%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	3%
California:	9%

Usually

Here:	17%
State:	25%

Always

This Hospital:	80%
California:	66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	16%
California:	25%

Usually

This Hospital:	17%
State:	19%

Always

Here:	67%
California:	56%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	3%
State:	11%

Usually

Here:	10%
State:	21%

Always

Here:	87%
State:	68%

How often was the area around patients' rooms kept quiet at night?

Usually

This Hospital:	5%
California:	34%

Always

This Hospital:	95%
State:	47%

Were patients given information about what to do during their recovery at home?

Yes

Here:	84%
State:	79%

This Hospital:	16%
California:	21%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	1%
California:	11%

7 or 8

Here:	10%
State:	25%

9 or 10

Here:	89%
State:	64%

Would patients recommend the hospital to friends and family?

Yes, probably

Here:	9%
California:	25%

Yes, definitely

This Hospital:	91%
State:	68%

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	100.0%
State:	96.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	100.0%
California:	92.5%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	100.0%
State:	96.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
California:	99.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	97.0%
State:	90.3%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	100.0%
State:	92.5%

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