MEMORIAL MED CTR - ASHLAND, WI

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Addresss:
1615 MAPLE LN
ASHLAND, WI, 54806
Phone (make sure to verify first before calling): (715) 685-5500

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

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Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
State:

3%
Usually
This Hospital:

19%
State:

17%
Always
Here:

78%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
Wisconsin:

3%
Usually
Here:

13%
State:

15%
Always
Here:

84%
State:

82%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
Wisconsin:

6%
Usually
Here:

19%
Wisconsin:

24%
Always
Here:

75%
State:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
Wisconsin:

5%
Usually
This Hospital:

25%
Wisconsin:

24%
Always
This Hospital:

70%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

14%
State:

15%
Usually
This Hospital:

18%
Wisconsin:

18%
Always
This Hospital:

68%
State:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

4%
State:

5%
Usually
This Hospital:

16%
Wisconsin:

17%
Always
This Hospital:

80%
Wisconsin:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

9%
Wisconsin:

8%
Usually
Here:

31%
Wisconsin:

30%
Always
Here:

60%
State:

62%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
State:

87%
No
This Hospital:

16%
State:

13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
State:

6%
7 or 8
Here:

25%
Wisconsin:

21%
9 or 10
Here:

68%
State:

73%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

3%
Yes, probably
This Hospital:

33%
State:

24%
Yes, definitely
This Hospital:

64%
Wisconsin:

73%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

95.0%
State:

99.4%
Percent of Patients Given Aspirin at Discharge
Here:

88.0%
Wisconsin:

99.1%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

80.0%
State:

99.1%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

56.0%
State:

97.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

92.0%
State:

98.3%
Percent of Patients Given Discharge Instructions
This Hospital:

75.0%
Wisconsin:

91.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

95.0%
Wisconsin:

97.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

96.0%
State:

97.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

92.0%
State:

97.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

98.0%
Wisconsin:

95.6%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

86.0%
State:

93.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

93.0%
State:

96.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

91.0%
Wisconsin:

97.9%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

85.0%
Wisconsin:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
State:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

75.0%
State:

97.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

75.0%
Wisconsin:

97.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

86.0%
State:

94.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

96.0%
State:

95.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

81.0%
Wisconsin:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.2%
State:

15.1%
30-Day Mortality Rates from Heart Failure
Here:

11.2%
State:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.5%
Wisconsin:

11.9%
30-Day Readmission Rates from Heart Attack
Here:

17.6%
State:

18.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.5%
State:

23.7%
30-Day Readmission Rates from Pneumonia
Here:

17.7%
State:

18.1%

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