MEMORIAL HEALTHCARE - OWOSSO, MI

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Addresss:
826 WEST KING STREET
OWOSSO, MI, 48867
Phone (make sure to verify first before calling): (989) 723-5211

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units

Overall Star Rating: 4 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 25.00
Registered Professional Nurses : 126.00
Other Salaried Personnel : 323.00
Dieticians : 4.00
Occupational Therapists : 1.00
Physical Therapists : 3.50
Registered Pharmacists : 4.00
Respiratory Therapists : 3.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 1.00
Medical Social Workers : 2.00

Number Of Beds
Total: 115
Total Certified: 115
Psychiatric Unit Beds: 23
Rehabilitation Unit Beds: 8

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
Michigan:

4%
Usually
This Hospital:

17%
Michigan:

18%
Always
Here:

80%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
This Hospital:

17%
State:

17%
Always
Here:

79%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
Michigan:

8%
Usually
Here:

25%
Michigan:

24%
Always
This Hospital:

69%
Michigan:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
State:

6%
Usually
This Hospital:

23%
Michigan:

23%
Always
Here:

71%
Michigan:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

22%
State:

20%
Usually
Here:

17%
State:

19%
Always
Here:

61%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Michigan:

9%
Usually
This Hospital:

16%
State:

20%
Always
Here:

79%
Michigan:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

8%
Michigan:

12%
Usually
This Hospital:

34%
Michigan:

31%
Always
Here:

58%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

86%
No
Here:

14%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
Michigan:

8%
7 or 8
This Hospital:

23%
Michigan:

22%
9 or 10
This Hospital:

71%
State:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

5%
Yes, probably
This Hospital:

32%
Michigan:

25%
Yes, definitely
This Hospital:

65%
State:

70%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.4%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

10
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

96.0%
State:

95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Michigan:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Michigan:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

78.0%
State:

92.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

95.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

92.0%
State:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Michigan:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

85.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

93.0%
State:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
Michigan:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
Michigan:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

95.0%
State:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
Michigan:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

97.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

95.0%
Michigan:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

96.0%
Michigan:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

96.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.7%
Michigan:

14.7%
30-Day Mortality Rates from Heart Failure
Here:

15.4%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
This Hospital:

15.0%
State:

11.4%
30-Day Readmission Rates from Heart Attack
Here:

19.9%
Michigan:

19.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

21.9%
State:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.9%
Michigan:

18.7%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$23,748
Michigan:

$30,858
Average Total Payments
This Hospital:

$8,349
State:

$12,898
Number of discharges: 12
Here:

1.50%
State:

1.21%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$14,079
State:

$15,249
Average Total Payments
This Hospital:

$5,011
State:

$5,957
Number of discharges: 20
Here:

2.50%
Michigan:

1.56%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$28,351
State:

$22,828
Average Total Payments
Here:

$7,238
Michigan:

$8,957
Number of discharges: 15
This Hospital:

1.87%
State:

1.02%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$17,821
State:

$10,848
Average Total Payments
Here:

$3,695
State:

$4,054
Number of discharges: 12
Here:

1.50%
Michigan:

1.51%
Cellulitis without Major Complications
Average Covered Charges
Here:

$18,318
Michigan:

$13,281
Average Total Payments
Here:

$5,099
State:

$5,883
Number of discharges: 14
Here:

1.75%
State:

1.97%
Chest Pain
Average Covered Charges
Here:

$13,213
Michigan:

$11,866
Average Total Payments
Here:

$3,396
Michigan:

$3,947
Number of discharges: 13
This Hospital:

1.62%
State:

1.87%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$19,348
Michigan:

$16,752
Average Total Payments
Here:

$5,920
Michigan:

$6,838
Number of discharges: 40
This Hospital:

4.99%
State:

2.43%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$20,357
State:

$20,754
Average Total Payments
Here:

$6,821
State:

$8,256
Number of discharges: 36
This Hospital:

4.49%
State:

2.41%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$17,597
State:

$12,026
Average Total Payments
Here:

$4,514
Michigan:

$5,048
Number of discharges: 34
Here:

4.24%
Michigan:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,833
State:

$13,870
Average Total Payments
Here:

$4,434
State:

$5,175
Number of discharges: 18
Here:

2.25%
State:

3.40%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$18,955
State:

$18,450
Average Total Payments
Here:

$6,567
Michigan:

$7,226
Number of discharges: 22
This Hospital:

2.75%
State:

2.09%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$20,056
State:

$17,110
Average Total Payments
This Hospital:

$6,155
State:

$7,317
Number of discharges: 30
This Hospital:

3.75%
State:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$27,371
Michigan:

$25,094
Average Total Payments
Here:

$8,747
Michigan:

$10,533
Number of discharges: 28
Here:

3.50%
Michigan:

3.04%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$36,571
State:

$34,665
Average Total Payments
This Hospital:

$11,454
State:

$12,956
Number of discharges: 22
This Hospital:

2.75%
State:

0.86%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$21,047
Michigan:

$20,410
Average Total Payments
This Hospital:

$7,214
State:

$8,126
Number of discharges: 14
This Hospital:

1.75%
Michigan:

1.41%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$16,639
Michigan:

$12,900
Average Total Payments
This Hospital:

$4,856
State:

$5,490
Number of discharges: 41
Here:

5.12%
Michigan:

2.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$48,723
Michigan:

$34,590
Average Total Payments
Here:

$13,090
State:

$14,454
Number of discharges: 93
This Hospital:

11.61%
State:

5.70%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$20,714
Michigan:

$19,497
Average Total Payments
This Hospital:

$6,779
Michigan:

$8,609
Number of discharges: 11
Here:

1.37%
Michigan:

0.83%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$19,697
State:

$11,978
Average Total Payments
This Hospital:

$4,279
State:

$4,928
Number of discharges: 36
Here:

4.49%
State:

1.81%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$20,889
Michigan:

$22,359
Average Total Payments
This Hospital:

$7,912
Michigan:

$8,891
Number of discharges: 29
This Hospital:

3.62%
Michigan:

1.42%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$27,450
State:

$16,644
Average Total Payments
This Hospital:

$6,206
State:

$7,327
Number of discharges: 26
This Hospital:

3.25%
Michigan:

2.06%
Renal Failure with Major Complications
Average Covered Charges
Here:

$28,875
Michigan:

$27,214
Average Total Payments
This Hospital:

$9,721
State:

$11,944
Number of discharges: 16
This Hospital:

2.00%
State:

1.56%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$25,023
Michigan:

$23,028
Average Total Payments
This Hospital:

$8,139
Michigan:

$10,117
Number of discharges: 13
Here:

1.62%
Michigan:

0.57%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$28,484
Michigan:

$33,415
Average Total Payments
This Hospital:

$11,792
State:

$14,054
Number of discharges: 12
Here:

1.50%
Michigan:

0.86%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$57,826
Michigan:

$44,210
Average Total Payments
Here:

$14,500
State:

$16,708
Number of discharges: 12
Here:

1.50%
Michigan:

0.99%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$30,615
Michigan:

$31,268
Average Total Payments
This Hospital:

$11,529
State:

$13,308
Number of discharges: 47
This Hospital:

5.87%
Michigan:

5.26%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$20,287
State:

$18,305
Average Total Payments
Here:

$6,659
State:

$8,034
Number of discharges: 23
This Hospital:

2.87%
Michigan:

1.82%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$22,433
State:

$16,425
Average Total Payments
Here:

$6,239
Michigan:

$7,142
Number of discharges: 60
This Hospital:

7.49%
Michigan:

2.16%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$25,159
Michigan:

$24,354
Average Total Payments
This Hospital:

$8,527
State:

$10,062
Number of discharges: 38
This Hospital:

4.74%
Michigan:

1.66%
Syncope and Collapse
Average Covered Charges
Here:

$15,079
Michigan:

$13,390
Average Total Payments
Here:

$4,382
Michigan:

$5,119
Number of discharges: 14
This Hospital:

1.75%
Michigan:

2.41%

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
Here:

53.5%
Michigan:

21.5%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
This Hospital:

100.0%
Michigan:

84.1%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

100.0%
State:

82.9%
Percent of short-stay residents who newly received an antipsychotic medication
This Hospital:

3.4%
Michigan:

1.9%

Hospital Acquired Conditions

Signs of Uncontrolled Blood Sugar
This Hospital:

0.338%
Michigan:

0.149%

Complaint Deficiency

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

33.800%
State:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

5.900%
State:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.074%
State:

0.111%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

8.300%
Michigan:

5.222%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.800%
State:

2.361%

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