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MEMORIAL HEALTHCARE - OWOSSO, MI

 



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Address
826 WEST KING STREET
OWOSSO, MI, 48867
Phone (make sure to verify first before calling): (989) 723-5211

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units


Overall Star Rating: 4 Stars
Health Inspections Star Rating: 3 Stars
Nurse Staffing Star Rating: 5 Stars
Quality Measures Star Rating: 2 Stars
RN Only Star Rating: 5 Stars

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$23,748
State:

$30,858
Average Total Payments
Here:

$8,349
Michigan:

$12,898
Number of discharges: 12
This Hospital:

1.50%
State:

1.21%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$14,079
State:

$15,249
Average Total Payments
Here:

$5,011
Michigan:

$5,957
Number of discharges: 20
This Hospital:

2.50%
State:

1.56%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$28,351
State:

$22,828
Average Total Payments
Here:

$7,238
State:

$8,957
Number of discharges: 15
This Hospital:

1.87%
Michigan:

1.02%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$17,821
Michigan:

$10,848
Average Total Payments
This Hospital:

$3,695
State:

$4,054
Number of discharges: 12
This Hospital:

1.50%
State:

1.51%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$18,318
Michigan:

$13,281
Average Total Payments
This Hospital:

$5,099
State:

$5,883
Number of discharges: 14
Here:

1.75%
Michigan:

1.97%
Chest Pain
Average Covered Charges
Here:

$13,213
State:

$11,866
Average Total Payments
This Hospital:

$3,396
State:

$3,947
Number of discharges: 13
Here:

1.62%
Michigan:

1.87%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$19,348
Michigan:

$16,752
Average Total Payments
This Hospital:

$5,920
State:

$6,838
Number of discharges: 40
Here:

4.99%
State:

2.43%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$20,357
State:

$20,754
Average Total Payments
Here:

$6,821
Michigan:

$8,256
Number of discharges: 36
Here:

4.49%
State:

2.41%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$17,597
Michigan:

$12,026
Average Total Payments
This Hospital:

$4,514
Michigan:

$5,048
Number of discharges: 34
This Hospital:

4.24%
State:

1.55%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,833
Michigan:

$13,870
Average Total Payments
This Hospital:

$4,434
State:

$5,175
Number of discharges: 18
This Hospital:

2.25%
State:

3.40%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$18,955
State:

$18,450
Average Total Payments
This Hospital:

$6,567
State:

$7,226
Number of discharges: 22
This Hospital:

2.75%
Michigan:

2.09%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$20,056
State:

$17,110
Average Total Payments
This Hospital:

$6,155
State:

$7,317
Number of discharges: 30
This Hospital:

3.75%
Michigan:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$27,371
Michigan:

$25,094
Average Total Payments
Here:

$8,747
State:

$10,533
Number of discharges: 28
Here:

3.50%
State:

3.04%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$36,571
State:

$34,665
Average Total Payments
Here:

$11,454
State:

$12,956
Number of discharges: 22
This Hospital:

2.75%
Michigan:

0.86%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$21,047
Michigan:

$20,410
Average Total Payments
This Hospital:

$7,214
Michigan:

$8,126
Number of discharges: 14
This Hospital:

1.75%
State:

1.41%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$16,639
Michigan:

$12,900
Average Total Payments
This Hospital:

$4,856
Michigan:

$5,490
Number of discharges: 41
This Hospital:

5.12%
Michigan:

2.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$48,723
State:

$34,590
Average Total Payments
Here:

$13,090
Michigan:

$14,454
Number of discharges: 93
Here:

11.61%
State:

5.70%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$20,714
Michigan:

$19,497
Average Total Payments
This Hospital:

$6,779
State:

$8,609
Number of discharges: 11
Here:

1.37%
State:

0.83%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$19,697
Michigan:

$11,978
Average Total Payments
Here:

$4,279
State:

$4,928
Number of discharges: 36
This Hospital:

4.49%
State:

1.81%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$20,889
State:

$22,359
Average Total Payments
This Hospital:

$7,912
Michigan:

$8,891
Number of discharges: 29
Here:

3.62%
State:

1.42%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$27,450
State:

$16,644
Average Total Payments
This Hospital:

$6,206
Michigan:

$7,327
Number of discharges: 26
This Hospital:

3.25%
Michigan:

2.06%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$28,875
Michigan:

$27,214
Average Total Payments
This Hospital:

$9,721
State:

$11,944
Number of discharges: 16
This Hospital:

2.00%
State:

1.56%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$25,023
State:

$23,028
Average Total Payments
This Hospital:

$8,139
State:

$10,117
Number of discharges: 13
Here:

1.62%
State:

0.57%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$28,484
Michigan:

$33,415
Average Total Payments
Here:

$11,792
Michigan:

$14,054
Number of discharges: 12
This Hospital:

1.50%
Michigan:

0.86%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$57,826
State:

$44,210
Average Total Payments
This Hospital:

$14,500
State:

$16,708
Number of discharges: 12
Here:

1.50%
Michigan:

0.99%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$30,615
State:

$31,268
Average Total Payments
Here:

$11,529
State:

$13,308
Number of discharges: 47
This Hospital:

5.87%
State:

5.26%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$20,287
Michigan:

$18,305
Average Total Payments
This Hospital:

$6,659
Michigan:

$8,034
Number of discharges: 23
This Hospital:

2.87%
State:

1.82%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$22,433
Michigan:

$16,425
Average Total Payments
This Hospital:

$6,239
State:

$7,142
Number of discharges: 60
This Hospital:

7.49%
State:

2.16%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$25,159
State:

$24,354
Average Total Payments
This Hospital:

$8,527
State:

$10,062
Number of discharges: 38
This Hospital:

4.74%
State:

1.66%
Syncope and Collapse
Average Covered Charges
Here:

$15,079
Michigan:

$13,390
Average Total Payments
Here:

$4,382
Michigan:

$5,119
Number of discharges: 14
This Hospital:

1.75%
Michigan:

2.41%

Provided Services

  • Nuclear Medicine Services
  • Anatomical Laboratory Services
  • Anesthesia Services
  • Blood Bank Services
  • Clinical Laboratory Services
  • Dental Services
  • Diagnostic Radiology Services
  • Dietary Services
  • Emergency Services
  • Home Health Services
  • Hospice Services
  • ICU - Cardiac (Non-Surgical)Services
  • ICU - Medical/Surgical Services
  • Inpatient Surgical Services
  • Obstetric Services
  • Occupational Therapy Services
  • Operating Room Services
  • Optometric Services
  • Outpatient Services
  • Outpatient Surgery Unit Services
  • Pediatric Services
  • Pharmacy Services
  • Physical Therapy Services
  • Postoperative Recovery Room Services
  • Psychiatric Services
  • Respiratory Care Services
  • Social Services
  • Speech Pathology Services
  • Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 25.00
Registered Professional Nurses : 126.00
Other Salaried Personnel : 323.00
Dieticians : 4.00
Occupational Therapists : 1.00
Physical Therapists : 3.50
Registered Pharmacists : 4.00
Respiratory Therapists : 3.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 1.00
Medical Social Workers : 2.00

Number Of Beds

Total: 115
Total Certified: 115
Psychiatric Unit Beds: 23
Rehabilitation Unit Beds: 8

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain
Here:

53.5%
State:

21.5%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
Here:

100.0%
Michigan:

84.1%
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine
Here:

100.0%
State:

82.9%
Percent of short-stay residents who newly received an antipsychotic medication
Here:

3.4%
Michigan:

1.9%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
Michigan:

4%
Usually
Here:

17%
Michigan:

18%
Always
Here:

80%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
Michigan:

4%
Usually
Here:

17%
Michigan:

17%
Always
This Hospital:

79%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

6%
State:

8%
Usually
Here:

25%
State:

24%
Always
This Hospital:

69%
Michigan:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

6%
State:

6%
Usually
Here:

23%
Michigan:

23%
Always
Here:

71%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

22%
State:

20%
Usually
This Hospital:

17%
State:

19%
Always
This Hospital:

61%
Michigan:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

5%
Michigan:

9%
Usually
This Hospital:

16%
Michigan:

20%
Always
Here:

79%
Michigan:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

8%
Michigan:

12%
Usually
Here:

34%
Michigan:

31%
Always
This Hospital:

58%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
State:

86%
No
This Hospital:

14%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

8%
7 or 8
This Hospital:

23%
State:

22%
9 or 10
This Hospital:

71%
State:

70%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

5%
Yes, probably
This Hospital:

32%
Michigan:

25%
Yes, definitely
This Hospital:

65%
Michigan:

70%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

33.800%
State:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

5.900%
State:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.074%
State:

0.111%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

8.300%
State:

5.222%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.800%
State:

2.361%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.4%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

10
Michigan:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

96.0%
Michigan:

95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Michigan:

95.9%
Percent of Patients Given Discharge Instructions
Here:

78.0%
State:

92.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

95.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

92.0%
Michigan:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

85.0%
Michigan:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

93.0%
Michigan:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

97.0%
Michigan:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
State:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
Michigan:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

95.0%
Michigan:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
Michigan:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

97.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

95.0%
Michigan:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

96.0%
Michigan:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

96.0%
State:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Michigan:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

15.7%
State:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

15.4%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
This Hospital:

15.0%
Michigan:

11.4%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.9%
State:

19.6%
30-Day Readmission Rates from Heart Failure
Here:

21.9%
Michigan:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.9%
State:

18.7%

Hospital Acquired Conditions

Signs of Uncontrolled Blood Sugar
Here:

0.338%
State:

0.149%

Complaint Deficiency

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

Did not have a written emergency evacuation plan: Many (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Many (Minimal harm or potential for actual harm)

Provide housekeeping and maintenance services: Some (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Few (Minimal harm or potential for actual harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

Exits that are accessible at all times: Few (Minimal harm or potential for actual harm)

Record of quarterly fire drills for each shift under varying conditions: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Few (Minimal harm or potential for actual harm)

1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being: Few (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing: Few (Minimal harm or potential for actual harm)

Make sure that doctors visit residents regularly, as required: Few (Minimal harm or potential for actual harm)

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards: Many (Potential for minimal harm)

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action: Many (Potential for minimal harm)

Construction that can resist fire for one hour or an approved fire extinguishing system: Few (Minimal harm or potential for actual harm)

An approved automatic sprinkler system connected to the fire alarm system: Few (Minimal harm or potential for actual harm)

Proper medical gas storage and administration areas: Few (Minimal harm or potential for actual harm)

Weekly inspections and monthly testing of generators: Few (Minimal harm or potential for actual harm)

Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for: Some (Potential for minimal harm)

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents: Few (Minimal harm or potential for actual harm)

Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property: Many (Minimal harm or potential for actual harm)

Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality: Few (Minimal harm or potential for actual harm)

Provide housekeeping and maintenance services: Some (Potential for minimal harm)

Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured: Some (Minimal harm or potential for actual harm)

Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene: Few (Minimal harm or potential for actual harm)

Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion: Few (Minimal harm or potential for actual harm)

Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents: Some (Minimal harm or potential for actual harm)

1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours after dinner; or 3) offer a snack at bedtime each day: Some (Minimal harm or potential for actual harm)

Store, cook, and serve food in a safe and clean way: Many (Minimal harm or potential for actual harm)

Have a program that investigates, controls and keeps infection from spreading: Many (Minimal harm or potential for actual harm)

Make sure that a working call system is available in each resident's room or bathroom and bathing area: Many (Potential for minimal harm)

1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews: Some (Potential for minimal harm)

Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs: Many (Potential for minimal harm)

Train all employees on what to do in an emergency, and carry out announced staff drills: Many (Minimal harm or potential for actual harm)

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action: Many (Minimal harm or potential for actual harm)

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