VIRGINIA COMMONWEALTH UNIVERSITY HEALTH SYSTEM - RICHMOND, VA

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VIRGINIA COMMONWEALTH UNIVERSITY HEALTH SYSTEM
1250 EAST MARSHALL STREET
RICHMOND, VA, 23298

Phone (make sure to verify first before calling): (804) 828-0938

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: No
Type: Rehabilitation Units

Dialysis Facility located within this hospital: VCU MEDICAL CENTER

Provided Services

Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Burn Care Unit Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Employment Full-Time Equivalent

Licensed Practical Or Vocational Nurses : 336.50
Registered Professional Nurses : 1440.50
Other Salaried Personnel : 3050.00
Certified Registered Nurse Anesthetists (CRNA) : 18.50
Dieticians : 22.00
Occupational Therapists : 31.75
Physical Therapists : 39.25
Registered Pharmacists : 54.25
Respiratory Therapists : 53.75
Speech Pathologists Or Audiologists : 10.00
Medical Social Workers : 46.50
Residents (Physicians) : 472.00

Number Of Beds

Total: 779
Total Certified: 779
Psychiatric Unit Beds: 55
Rehabilitation Unit Beds: 46

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never

Here:	6%
State:	6%

Usually

This Hospital:	19%
Virginia:	19%

Always

This Hospital:	75%
Virginia:	75%

How often did doctors communicate well with patients?

Sometimes or never

Here:	5%
Virginia:	5%

Usually

Here:	15%
Virginia:	15%

Always

Here:	80%
Virginia:	80%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	14%
Virginia:	12%

Usually

This Hospital:	26%
State:	26%

Always

Here:	60%
State:	62%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	8%
Virginia:	8%

Usually

Here:	23%
State:	24%

Always

This Hospital:	69%
State:	68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	21%
State:	23%

Usually

This Hospital:	18%
State:	18%

Always

Here:	61%
State:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	14%
Virginia:	11%

Usually

This Hospital:	21%
State:	21%

Always

This Hospital:	65%
State:	68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	16%
State:	12%

Usually

This Hospital:	25%
State:	31%

Always

This Hospital:	59%
Virginia:	57%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	86%
State:	82%

Here:	14%
Virginia:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	7%
Virginia:	10%

7 or 8

Here:	25%
Virginia:	25%

9 or 10

Here:	68%
State:	65%

Would patients recommend the hospital to friends and family?

Here:	5%
State:	6%

Yes, probably

Here:	24%
Virginia:	27%

Yes, definitely

This Hospital:	71%
State:	67%

Average Medicare Payment

Acute myocardial infarction, discharged alive w/o CC/MCC: $7,001

Acute myocardial infarction, discharged alive w MCC: $15,853

Acute myocardial infarction, discharged alive w CC: $9,832

Heart failure and shock w/o CC/MCC: $5,899

Heart failure and shock w MCC: $11,929

Heart failure and shock w CC: $8,226

Chronic obstructive pulmonary disease w/o CC/MCC: $5,840

Chronic obstructive pulmonary disease w MCC: $10,646

Chronic obstructive pulmonary disease w CC: $7,971

Simple pneumonia and pleurisy w MCC: $11,705

Diabetes w MCC: $11,108

Chest Pain: $4,342

Cardiac valve and oth maj cardiothoracic proc w/o card cath w MCC: $65,629

Cardiac valve and oth maj cardiothoracic proc w/o card cath w CC: $43,137

Major cardiovasc procedures w MCC or thoracic aortic aneurysm repair: $41,455

Cardiac defibrillator implant w/o cardiac cath w/o MCC: $40,818

Cardiac defibrillator implant w/o cardiac cath w MCC: $55,112

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w/o MCC: $48,208

Cardiac defib implant w cardiac cath w/o AMI/HF/shock w MCC: $64,969

Extracranial procedures w/o CC/MCC: $8,174

Extracranial procedures w CC: $12,684

Coronary bypass w/o cardiac cath w/o MCC: $29,367

Coronary bypass w/o cardiac cath w MCC: $46,334

Permanent cardiac pacemaker implant w/o CC/MCC: $16,388

Permanent cardiac pacemaker implant w CC: $21,150

Perc cardiovasc proc w drug-eluting stent w/o MCC: $15,627

Laparoscopic cholecystectomy w/o c.d.e. w/o CC/MCC: $9,203

Laparoscopic cholecystectomy w/o c.d.e. w MCC: $19,938

Laparoscopic cholecystectomy w/o c.d.e. w CC: $13,289

Cholecystectomy except by laparoscope w/o c.d.e. w MCC: $28,741

Hernia procedures except inguinal and femoral w/o CC/MCC: $7,882

Hernia procedures except inguinal and femoral w MCC: $20,310

Hernia procedures except inguinal and femoral w CC: $11,454

Major small and large bowel procedures w/o CC/MCC: $13,255

Major small and large bowel procedures w CC: $20,906

Major small and large bowel procedures w MCC: $42,211

Stomach, esophageal duodenal proc w/o CC/MCC: $11,871

Cervical spinal fusion w/o CC/MCC: $15,637

Cervical spinal fusion w MCC: $35,522

Cervical spinal fusion w CC: $21,311

Spinal fusion except cervical w/o MCC: $29,091

Spinal fusion except cervical w MCC: $48,806

Back and neck proc exc spinal fusion w/o CC/MCC: $7,666

Back and neck proc exc spinal fusion w CC/MCC or disc device/neurostim: $14,054

Major shoulder or elbow joint procedures w/o CC/MCC: $9,104

Major shoulder or elbow joint procedures w CC/MCC: $13,820

Major joint replacement or reattachment of lower extremity w/o MCC: $16,403

Major joint replacement or reattachment of lower extremity w MCC: $23,033

Revision of hip or knee replacement w/o CC/MCC: $20,017

Revision of hip or knee replacement w CC: $25,025

Biopsies of musculoskeletal system and connective tissue w/o CC/MCC: $11,868

Biopsies of musculoskeletal system and connective tissue w MCC: $26,782

Biopsies of musculoskeletal system and connective tissue w CC: $15,974

Other musculoskelet sys and conn tiss O.R. proc w MCC: $25,120

Kidney and ureter procedures for neoplasm w/o CC/MCC: $33,316

Kidney and ureter procedures for neoplasm w MCC: $26,851

Kidney and ureter procedures for neoplasm w CC: $15,217

Revision of hip or knee replacement w MCC: $37,117

Kidney and ureter procedures for non-neoplasm w MCC: $27,248

Transurethral procedures w MCC: $22,853

Other kidney and urinary tract procedures w/o CC/MCC: $10,695

Other kidney and urinary tract procedures w MCC: $22,634

Other kidney and urinary tract procedures w CC: $17,637

Female reproductive system reconstructive procedures: $6,668

Uterine and adnexa proc for non-malignancy w/o CC/MCC: $6,893

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	99.0%
State:	99.2%

Percent of Patients Given Aspirin at Discharge

Here:	98.0%
State:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	90.0%
Virginia:	97.2%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	99.0%
State:	98.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Virginia:	99.8%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	98.0%
Virginia:	93.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
Virginia:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	95.0%
State:	96.7%

Percent of Patients Given Discharge Instructions

This Hospital:	97.0%
State:	91.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	91.0%
State:	95.7%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	86.0%
Virginia:	96.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	99.0%
Virginia:	97.9%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	90.0%
Virginia:	93.0%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	84.0%
State:	93.7%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	83.0%
State:	95.1%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	93.0%
State:	97.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	87.0%
Virginia:	95.8%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	97.0%
Virginia:	98.0%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	97.0%
State:	94.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	98.0%
Virginia:	95.6%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

Here:	93.0%
State:	95.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	98.0%
Virginia:	99.7%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	85.0%
Virginia:	92.7%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	93.0%
State:	94.4%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	86.0%
State:	92.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	93.0%
Virginia:	95.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	20.8%
Virginia:	15.5%

30-Day Mortality Rates from Heart Failure

Here:	10.0%
State:	11.3%

30-Day Mortality Rates from Pneumonia

Here:	12.4%
State:	12.0%

30-Day Readmission Rates from Heart Attack

This Hospital:	21.4%
Virginia:	19.9%

30-Day Readmission Rates from Heart Failure

Here:	24.5%
State:	24.5%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.6%
Virginia:	18.8%

Hospital Acquired Conditions

Pressure Ulcer Stages III And IV

Here:	0.683%
Virginia:	0.197%

Falls And Trauma

Here:	1.024%
Virginia:	0.627%

Vascular Catheter-Associated Infection

Here:	0.683%
State:	0.336%

Catheter-Associated UTI

This Hospital:	0.597%
Virginia:	0.350%

Manifestations Of Poor Glycemic Control

This Hospital:	0.085%
State:	0.079%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	28.800%
State:	31.424%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	3.900%
State:	7.587%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.124%
Virginia:	0.146%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.040%
Virginia:	0.030%

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