MASSACHUSETTS EYE AND EAR INFIRMARY - BOSTON, MA

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Addresss:
243 CHARLES STREET
BOSTON, MA, 02114
Phone (make sure to verify first before calling): (617) 523-7900

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 10.75
Registered Professional Nurses : 124.50
Other Salaried Personnel : 970.00
Certified Registered Nurse Anesthetists (CRNA) : 15.50
Dieticians : 1.00
Registered Pharmacists : 6.25
Speech Pathologists Or Audiologists : 1.50
Medical Social Workers : 4.50
Residents (Physicians) : 42.00

Number Of Beds
Total: 42
Total Certified: 42

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Average Medicare Payment

Stomach, esophageal duodenal proc w/o CC/MCC: $12,451

Hospital Acquired Conditions

Falls and injuries
This Hospital:

1.199%
State:

0.520%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 40%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

5%
Usually
Here:

21%
State:

17%
Always
This Hospital:

74%
Massachusetts:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

5%
Usually
This Hospital:

14%
State:

15%
Always
Here:

82%
Massachusetts:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

13%
State:

10%
Usually
This Hospital:

25%
State:

26%
Always
Here:

62%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

4%
Massachusetts:

7%
Usually
Here:

23%
State:

22%
Always
Here:

73%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

24%
Massachusetts:

19%
Usually
Here:

20%
Massachusetts:

19%
Always
This Hospital:

56%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
Massachusetts:

8%
Usually
Here:

25%
State:

19%
Always
This Hospital:

66%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

26%
Massachusetts:

15%
Usually
Here:

27%
State:

34%
Always
Here:

47%
State:

51%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

84%
State:

86%
No
This Hospital:

16%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

8%
State:

8%
7 or 8
This Hospital:

20%
Massachusetts:

24%
9 or 10
Here:

72%
State:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
Massachusetts:

4%
Yes, probably
This Hospital:

15%
State:

23%
Yes, definitely
Here:

81%
Massachusetts:

73%

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